W
ARRANTY
& S
ERVICE
What is Not Covered By These
Warranties:
1. Conditions and damages resulting from any of the following:
a. Improper installation, delivery, or maintenance.
b. Any repair, modification, alteration, or adjustment not
authorized by the manufacturer or an authorized servicer.
c. Misuse, abuse, accidents, or unreasonable use.
d. Incorrect electric current, voltage, or supply.
e. Improper setting of any control.
2. Warranties are void if the original serial numbers have been
removed, altered or cannot be readily determined.
3. Light bulbs.
4. Products purchased for commercial or industrial use.
5. The cost of service or service call to:
a. Correct installation errors.
b. Instruct the user on the proper use of the product.
c. Transport the appliance to the servicer.
6. Consequential or incidental damages sustained by any person
as a result of any breach of these warranties. Some states do
not allow the exclusion or limitation of consequential or
incidental damages, so the above exclusion may not apply.
If You Need Service
• Call the dealer from whom your appliance was purchased or call
Maytag Services, LLC, Jenn-Air Customer Assistance at
1-800-JENNAIR (1-800-536-6247) USA and Canada, to locate an
authorized servicer.
• Be sure to retain proof of purchase to verify warranty status.
Refer to
Warranty
for further information on owner’s
responsibilities for warranty service.
• If the dealer or service company cannot resolve the problem,
write to Maytag Services, LLC, Attn: CAIR
®
Center, P.O. Box 2370,
Cleveland, TN 37320-2370 or call
1-800-JENNAIR
(1-800-536-6247) USA and Canada.
U.S. customers using TTY for deaf, hearing impaired or speech
impaired, call 1-800-688-2080.
• Use & Care Guides, service manuals and parts information are
available from Maytag Services, LLC, Jenn-Air Customer
Assistance.
Jenn-Air Refrigerator Warranty
Full One Year Warranty
One (1) Year -
From the date of original retail purchase, any
part that fails in normal home use will be repaired or replaced
free of charge.
Ice Maker -
When purchased with the refrigerator and
installed by the dealer the ice maker will be considered part of
the refrigerator for warranty purposes.
Limited Warranty - Major Refrigeration
Components
Second Through Fifth Year -
After the first year from the date
of original purchase, through the fifth year, the manufacturer
will repair or replace, at its option, free of charge for parts and
labor only, any part of the sealed refrigeration system
(consisting of the compressor, evaporator, condenser, drier and
connecting tubing) and the cabinet liner (exclusive of the door
liner) which fail in normal home use. All other costs, including
mileage, transportation, trip charge and diagnostic charge, if
required, shall be the responsibility of the owner.
Limited Warranty - PuriClean
®
II
Water Filter, If Equipped
30 days -
From the original retail purchase date, any part of
the water filter cartridge which fails due to a defect in
workmanship or materials will be replaced free of charge.
Limited Warranty - Other Parts
Second Year -
Parts other than major refrigeration
components which fail in normal home use during the second
year following the date of original retail purchase will be
repaired or provided free of charge for the part itself, with the
owner paying all other costs, including labor, mileage,
transportation, trip charge and diagnostic charge, if required.
Canadian Residents
The above warranties only cover an appliance installed in
Canada that has been certified or listed by appropriate test
agencies for compliance to a National Standard of Canada
unless the appliance was brought into Canada due to transfer
of residence from the United States to Canada.
Limitations of Liability
The warrantor shall not be liable for any incidental or
consequential damages, including food loss. Some states do
not allow the exclusion or limitation of consequential damages,
so the above limitation or exclusion may not apply to you.
The specific warranties expressed above are the
ONLY
warranties provided by the manufacturer. These warranties give
you specific legal rights, and you may also have other rights
which vary from state to state.
Note:
When writing or calling about a service problem,
please include the following information:
a. Your name, address and telephone number;
b. Model number and serial number;
c. Name and address of your dealer or servicer;
d. A clear description of the problem you are having;
e. Proof of purchase (sales receipt).
Note:
The full warranty and the limited warranties
apply when the refrigerator is located in the United States
or Canada. Refrigerators located elsewhere are covered
by the limited warranties only including parts that fail
during the first year.
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