Jenn-Air EDR3RXD1B, Use & Care Manual

Page: 20 / 48

20 | TROUBLESHOOTING
TROUBLESHOOTING
ICE AND WATER
THE ICE MAKER IS NOT PRODUCING ICE OR
NOT ENOUGH ICE
■
Refrigerator connected to a water supply
and the supply shutoff valve turned on?
Connect refrigerator to water supply and
turn water shutoff valve fully open.
■
Kink in the water source line? A kink in
the line can reduce water flow. Straighten
the water source line.
■
Ice maker turned on? Make sure wire
shutoff arm or switch (depending on
model) is in the ON position.
■
New installation? Wait 24 hours after ice
maker installation for ice production to
begin. Wait 72 hours for full ice production.
■
Large amount of ice recently removed?
Allow 24 hours for ice maker to produce
more ice.
■
Ice cube jammed in the ice maker ejector
arm? Remove ice from the ejector arm with
a plastic utensil.
■
Reverse osmosis water filtration system
connected to your cold water supply?
This can decrease water pressure. Refer
“Water Supply Requirements” in either the
Installation Instruction booklet or the Use &
Care Guide.
THE ICE CUBES ARE HOLLOW OR SMALL
NOTE:
This is an indication of low water
pressure.
■
Water shutoff valve not fully open? Turn
the water shutoff valve fully open.
■
Kink in the water source line? A kink in
the line can reduce water flow. Straighten
the water source line.
■
Reverse osmosis water filtration system
connected to your cold water supply?
This can decrease water pressure. Refer
“Water Supply Requirements.”
■
■
Questions remain regarding water
pressure? Call a licensed, qualified
plumber.
ICE IS STICKING TOGETHER IN THE ICE
STORAGE BIN
■
It is normal for frost to be on top of the ice
storage bin due to normal opening and
closing of the freezer.
■
It is normal for ice to stick together when
it is not dispensed or used frequently. It is
recommended that the ice storage bin be
emptied and cleaned as needed. Refer “Ice
Maker and Storage Bin.”
OFF-TASTE, ODOR OR GRAY COLOR IN THE
ICE
■
New plumbing connections? New
plumbing connections can cause
discolored or off-flavored ice.
■
Ice stored too long? Discard ice. Wash ice
bin. Allow 24 hours for ice maker to make
new ice.
■
Odor transfer from food? Use airtight,
moisture-proof packaging to store food.
■
Are there minerals (such as sulfur) in
the water? A water filter may need to be
installed to remove the minerals.
■
Is there a water filter installed on the
refrigerator? Gray or dark discoloration in
ice indicates that the water filtration system
needs additional flushing.
LIGHTS
The lights in both the refrigerator and freezer
compartments are LEDs which do not need to
be replaced. If the lights do not illuminate when
the door or drawer is opened, call for assistance
or service. In the U.S.A., call 1-800-422-1230 . In
Canada call 1800-536-6247.
TEMPERATURE AND MOISTURE
TEMPERATURE IS TOO WARM
■
New installation?
Allow 24 hours following
installation for the refrigerator to cool
completely.
■
Door(s) opened often or left open? Allows
warm air to enter refrigerator. Minimize
door openings and keep doors fully closed.
■
Large load of food added?
Allow several
hours for refrigerator to return to normal
temperature.
■
Controls set correctly for the surrounding
conditions? Adjust the controls to a colder
setting. Check temperature in 24 hours.
Refer “Using the Controls.”
■
Refrigerator not cooling?
For models
with digital controls, turn the refrigerator
OFF and then ON to reset. If this does not
correct the problem, call for service.
■
Air vents blocked? Remove any item from
in front of the air vents.
THERE IS INTERIOR MOISTURE BUILDUP
NOTE:
Some moisture buildup is normal.
■
Humid room?
Contributes to moisture
buildup.
■
Door(s) opened often or left open? Allows
humid air to enter refrigerator. Minimize
door openings and keep doors fully closed.