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Problem Solving:

Care must be taken to not overtighten the air/gas fitting on the Cut 40. This gas receptacle is located on the back of 

the unit. 

If overtightened. you risk the possibly of shifting the air/water separator inside the unit. If this happens it may cause the 

relief valve on the air/water separator to be depressed resulting in a failure to pressurize the unit. A good indication is the 

sound of leaking air when trying to use the unit. If the air/water separator has shifted and the system will not pressurize the 

problem is easily corrected by re-centering the air/water separator relief valve in relation to the vent hole located on the 

bottom of the unit. Loosen the gas receptacle on the back of the unit to its original location allowing the air/water 

separator to be centered in its relief hole on the bottom of the unit. 

1-800-345-4545   jegs.com

Problem

Cause and Solution

 

Machine won't turn on. 

Check cords and plug wiring. Occasionally a terminal screw will loosen after 

installation and use. Check for proper wiring at plug and receptacle. Check 

household circuit breaker. If no fault is found, contact us for support.  

Machine runs, but doesn't cut. 

Check for a good work clamp connection. Make sure work piece cable and plasma 

torch is securely fastened to lug. Check that the Track torch Auto/Standard switch 

is in the correct position for type of use desired. Check 

household circuit breaker

.  

Electrodes and tips are rapidly 

consumed.  

Inadequate air flow. Water in air supply. Poor cutting technique. Return to stand 

off cutting of no more than 1/8“, not less than 1/16”. Check and tighten 

consumables.  

Heavy slag on the underside of the 

cut with complete cut through.  

Travel speed too slow. Either increase cutting speed or reduce cutting 

amperage to fit metal thickness. Too much standoff (more than 1/8”). Worn 

consumables. Low air pressure. (Do not exceed 70 psi)  

Cut is beveled on one side.  

Plasma cutters tend to leave a slightly beveled side (up to 5°). However, 

decreasing the standoff and increasing air pressure can help reduce or 

eliminate problems. Worn Consumables. Replace consumables.  

Air is heard escaping inside unit.  

Over pressurized supply line. Internal leakage around air fittings. Consult 

with support for repair instructions if needed. No air supply. 

Cut quality is poor or irregular. 

Check and adjust settings. Increase or decrease air pressure. Check for 

consumable wear and tightness. 

Unstable Plasma Arc. 

Poorly grounded unit or worn electrode. 

Surrounding lights or electronic 

equipment malfunctions.  

Use high frequency ground connected to an exterior ground rod to drain 

electromagnetic frequencies. Use a shielded wire to drain if necessary. Consult 

local electrician/codes.  

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