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TROUBLESHOOTING AND TECHNICAL INFORMATION
On the main tab, my signal strength bar lights up, then disappears, then lights up again
and the cycle repeats. I can’t get online. What’s wrong?
This is the system trying over and over to connect to the source network, but the connection
is being rejected due to an incorrect password. Double check that you have entered the
correct password for the source WiFi on the Wireless tab under Wireless Security.
How do I read signal strength when doing a scan?
The Signal/Noise column indicates the strength of the source WiFi signal. A lower number
is better (ignoring the – sign). The difference between Signal and Noise will need to be
greater than 10 to be usable. In the example on page 6, the “JGI” network is -44/-93 which
is a difference of 49 so it is very strong. To compare, the example “ZF4NT” network is -
91/-93, a difference of 2. This is extremely weak and unusable.
Wow, so many settings, knobs, switches and buttons in the interface. What do they
do?!
See all of those other settings? Don’t touch them. Please. Seriously. Changing things other
than what we have outlined in this manual will lead you into a world of frustration. Trust us.
All of the settings are already optimized.
What IP address have I received from the source WiFi network?
Click on the Main Tab. Under the “Monitor” heading, click DHCP Client. You will see the
IP Address given to you from the source network. If you see “Status: Not connected” then
you are not connected to a source WiFi network.
TECHNICAL SUPPORT
We are here to help and want nothing more than to get you up and running.
Call us at 888-467-2258 or e-mail
