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This guide has been prepared to help you get  
quickly acquainted with your new Jeep and to 
provide a convenient reference source for common 
questions. However, it is not a substitute for your 
Owner’s Manual. 
For complete operational instructions, maintenance 
procedures and important safety messages, please 
consult your Owner’s Manual, Navigation/Media 
Center Manuals and other Warning Labels in  
your vehicle.
Not all features shown in this guide may apply  
to your vehicle. For additional information on 
accessories to help personalize your vehicle,  
visit www.mopar.com or your local Jeep dealer.

11WK741-926-AA
grand cherokee
second edition
user guide

Grand Cherokee

User Guide

770011_11a_JEEP_Grand_Cherokee_User_Guide_061010.indd   1

6/10/10   11:55 AM

Summary of Contents for 2011 grand cherokee

Page 1: ...20 11 Grand Cherokee User Guide...

Page 2: ...your vehicle Some States or Provinces prohibit the use of cellular telephones or texting while driving It is always the driver s responsibility to comply with all local laws IMPORTANT This User Guide...

Page 3: ...cle Information Center EVIC 53 Programmable Features 53 Universal Garage Door Opener HomeLink 54 Power Inverter 55 Power Outlet 56 OFF ROAD CAPABILITIES Quadra Trac I Four Wheel Drive 57 Quadra Trac I...

Page 4: ...ns to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured The User Guide has been prepared to help you quickly become acquai...

Page 5: ...operly follow floor mat installation or mounting can cause interference with the brake pedal and accelerator pedal operation causing loss of control of the vehicle Never use the PARK position as a sub...

Page 6: ...DRIVER COCKPIT CONTROLS AT A GLANCE 4...

Page 7: ...CONTROLS AT A GLANCE 5...

Page 8: ...ht Anti Lock Brake ABS Light Airbag Warning Light Electronic Throttle Control ETC Light Tire Pressure Monitoring System TPMS Light Seat Belt Reminder Light BRAKE Brake Warning Light Malfunction Indica...

Page 9: ...L Indicator Door Ajar Indicator 4WD LOW Indicator Forward Collision Warning FWC OFF Indicator Loose Gas Cap Indicator Air Suspension Down Indicator Electronic Speed Control ON Indicator Air Suspension...

Page 10: ...le the liftgate is being power closed the liftgate will reverse to the full open position Also the power liftgate may be closed by pressing the Liftgate switch located on the left rear trim near the l...

Page 11: ...ould be injured by these fumes Keep the flipper glass closed when you are operating the vehicle REMOTE START Press the REMOTE START button x2 twice within five seconds Pressing the REMOTE START button...

Page 12: ...ress refer to the Electronic Vehicle Information Center EVIC in your vehicle s Owner s Manual on the DVD or Programmable Features in this guide for further information If Unlock All Doors 1st Press is...

Page 13: ...r will disengage automatically after 10 seconds To stop the cranking of the engine prior to the engine starting press the button again Stopping Place the shift lever in PARK Press the ENGINE START STO...

Page 14: ...switch to the OFF position Press the power door lock switch while the door is open press the Key Fob LOCK button or with one of the Key Fobs located outside the vehicle and within 5 ft 1 5m of the dr...

Page 15: ...e system Seat belt assemblies must be replaced after a collision if they have been damaged bent retractor torn webbing etc The seat belts for both front seating positions may be equipped with pretensi...

Page 16: ...s and Supplemental Seat Mounted Side Airbags need room to inflate Do not lean against the door or window Sit upright in the center of the seat Being too close to the Supplemental Side Airbag Inflatabl...

Page 17: ...e round bars located at the rear of the seat cushion where it meets the seatback The rear seat lower anchors can be readily identified by the symbol located on the seatback directly above the anchorag...

Page 18: ...ow strong you are The child and others could be severely injured or killed Any child riding in your vehicle should be in a proper restraint for the child s size Improper installation of a child restra...

Page 19: ...e located on the driver s door panel Adjust all memory profile settings press the SET button then press 1 or 2 within five seconds To program a Key Fob to the memory position place the ignition switch...

Page 20: ...hen seat is in desired position Recliner Lift the rear lever located on the outboard side of the seat lean back and release when seat is in desired position Fold Flat Front Passenger Seat The front pa...

Page 21: ...the seatback reclined so that the seat belt is no longer resting against your chest In a collision you could slide under the seat belt and be severely injured or killed Use the recliner only when the...

Page 22: ...the surface of the seat using air ducts and fine perforations in the covering help to keep the driver cooler in higher ambient temperatures The ventilated seat switches are located in the center inst...

Page 23: ...erheated could cause serious burns due to the increased surface temperature of the seat HEATED STEERING WHEEL The steering wheel contains a heating element that heats the steering wheel to one tempera...

Page 24: ...the steering column To tilt the steering column move the power tilt telescoping control up or down as desired To lengthen or shorten the steering column pull the control toward you or push the control...

Page 25: ...f the headlight high beams Refer to Programmable Features in Electronics for further details Instrument Panel Dimmer Rotate the dimmer control to the extreme bottom position to fully dim the instrumen...

Page 26: ...ownward when a single wipe is desired Rain Sensing Wipers This feature senses moisture on the vehicle s windshield and automatically activates the wipers for the driver when the switch is in the inter...

Page 27: ...will illuminate to indicate when the dimming feature is activated SPEED CONTROL The speed control switches are located on the steering wheel Cruise ON OFF Push the ON OFF button to activate the Speed...

Page 28: ...he button is pressed the distance setting adjusts between long 3 medium 2 and short 1 The distance setting will default to the last set mode the next time the vehicle is restarted and the ACC system i...

Page 29: ...operation to ensure safe operation of the vehicle under all road conditions Your attention is always required while driving to maintain safe control of your vehicle Failure to follow these warnings c...

Page 30: ...y driving condition When towing a trailer or operating the vehicle in off road conditions using ERS shift control will help you maximize both performance and engine braking To switch from DRIVE mode t...

Page 31: ...ation button off Recirculation is not allowed in defrost floor defrost floor mix modes AUTOMATIC TEMPERATURE CONTROLS ATC Automatic Operation Press the AUTO button Select the desired temperature by pr...

Page 32: ...sors field of view When an object is detected within two meters behind the rear bumper while the vehicle is in REVERSE a warning will display in the Electronic Vehicle Information Center EVIC and a ch...

Page 33: ...the DVD for further details LIFTGATE FLIPPER GLASS The liftgate flipper glass is unlocked when the liftgate is unlocked To open the flipper glass push up on the window switch located on the liftgate W...

Page 34: ...n until the switch is pressed again Command View Sunroof With Power Shade NOTE When the shade is fully open and the sunroof is open or in the vent position pressing the switch once will close the shad...

Page 35: ...the ignition switch Occupants particularly unattended children can become entrapped by the power sunroof while operating the power sunroof switch Such entrapment may result in serious injury or death...

Page 36: ...YOUR VEHICLE S SOUND SYSTEM ELECTRONICS 34...

Page 37: ...ELECTRONICS 35...

Page 38: ...NON TOUCH SCREEN RADIOS Media Center 130 Sales Code RES Media Center 130 with Satellite Radio Sales Code RES RSC ELECTRONICS 36...

Page 39: ...The Audio Jack allows a portable device such as an MP3 player or a cassette player to be plugged into the radio and utilize the vehicle s audio system to amplify the source and play through the vehicl...

Page 40: ...TOUCH SCREEN RADIOS Media Center 730N CD DVD HDD NAV Sales Code RER Media Center 430 430N CD DVD HDD Sales Code RBZ RHB ELECTRONICS 38...

Page 41: ...nge the currently playing station in AM FM or SAT bands Seek through tracks in CD or iPod modes or through songs in the HDD playlist Audio Jack The Audio Jack allows a portable device such as an MP3 p...

Page 42: ...key Touch the MY FILES soft key then select MY MUSIC Touch the Add Music Files to HDD soft key then touch the From Disc soft key in the next screen to start the process Copying From USB The USB port o...

Page 43: ...ter console Supported devices may be controlled through the vehicles steering wheel or radio controls or even with voice commands and may be charged through the USB port Navigation Media Center 730N S...

Page 44: ...nd enter your address into the speller touch the CONTINUE soft key again Touch the city name and touch the SAVE soft key to complete programming Guide Me Home Press the NAV hard key to access the Navi...

Page 45: ...tem Touch the Where To soft key to program a destination Next touch one of the subcategories to search for your destination Address Points of Interest Recently Found Favorites and Intersection are a f...

Page 46: ...US Travel Link press the MENU hard key then touch the Travel Link soft key NOTE SIRIUS Travel Link requires a subscription sold separately after trial subscription included with vehicle purchase SIRIU...

Page 47: ...e a message on the radio Uconnect phone not available The Uconnect Phone is a voice activated hands free in vehicle communications system with Voice Command Capability see Voice Command section The Uc...

Page 48: ...ive the phone pairing a name each phone paired should have a unique name Next you will be asked to give this new pairing a priority of 1 thru 7 up to seven phones may be paired 1 being the highest and...

Page 49: ...ey After the BEEP say tutorial Press any hard key button or touch the display Touch Screen radio to cancel the tutorial WARNING Any voice commanded system should be used only in safe driving condition...

Page 50: ...VES refer to the Uconnect Voice Command section of the Uconnect User s Manual on the DVD for further details For vehicles not equipped with VES refer to your vehicle Owner s Manual on the DVD for Uco...

Page 51: ...per backing and stick the adhesive side of the VELCRO to the right side of the storage bin being careful that the storage bin door will still close when the iPod is mounted or when the cable is stowed...

Page 52: ...to Play Browse and List the iPod or external devices contents Refer to the Owner s Manual on the DVD for details The iPod battery charges when plugged into the USB port if supported by the specific au...

Page 53: ...formation in a split screen format The left side of the screen is referred to as Channel 1 and the right side of the screen is referred to as Channel 2 All modes except video modes are displayed in a...

Page 54: ...scs and audio video modes The remote control is designed to control either channel by using the selector switch located on the right side of the remote Pressing the power button will turn the VES syst...

Page 55: ...previous menu or sub menu PROGRAMMABLE FEATURES Electronic Vehicle Information Center EVIC If Equipped The EVIC can be used to program the following Personal Settings Press the UP or DOWN button until...

Page 56: ...ld the just programmed HomeLink button if the indicator light stays on constantly programming is complete and the garage door should open NOTE Only use this transceiver with a garage door opener that...

Page 57: ...ed door or gate will open and close while you are programming the universal transceiver Do not program the transceiver if people or pets are in the path of the door or gate Do not run your vehicle in...

Page 58: ...lure POWER OUTLET The front power outlet is located inside the center storage bin of the instrument panel Push inward on the storage lid to open the compartment and gain access to this power outlet A...

Page 59: ...Control provides resistance to any wheel that is slipping to allow additional torque transfer to wheels with traction QUADRA TRAC II QUADRA DRIVE II FOUR WHEEL DRIVE Quadra Trac II Quadra Drive II Op...

Page 60: ...W indicator light in the instrument cluster will begin to flash and remain on solid when the shift is complete 4WD LOW To 4WD HI With the vehicle at speeds of 0 to 3 mph 0 to 5 km h the ignition switc...

Page 61: ...maintaining safe handling controls The vehicle will lower if equipped with Air Suspension by 0 59 inches 15 mm in the SPORT mode Snow The Electronic Stability Control is set for additional stability...

Page 62: ...e automatic leveling to be disabled Press and hold both the Up and Down buttons simultaneously between 5 and 10 seconds a message will appear in the EVIC stating leveling has been disabled immediately...

Page 63: ...m h the vehicle height will begin to lower The Indicator lamp on the Down button will be illuminated when the vehicle is in Park Mode WARNING You or others could be injured if you leave the vehicle un...

Page 64: ...kg 40 sq ft 3 72 sq m 5 000 lbs 2 268 kg 500 lbs 227 kg 5 7L 4x2 13 100 lbs 5 942 kg 60 sq ft 5 57 sq m 7 400 lbs 3 357 kg 740 lbs 336 kg 5 7L 4x4 13 100 lbs 5 942 kg 60 sq ft 5 57 sq m 7 200 lbs 3 26...

Page 65: ...essed transfer case N Neutral button for four seconds until the light next to the N symbol starts to blink indicating shift in progress The light will stop blinking stay on solid when the shift to N N...

Page 66: ...first fully engaging the parking brake The transfer case NEUTRAL position disengages both the front and rear driveshafts from the powertrain and will allow the vehicle to move even if the transmissio...

Page 67: ...manual override opening Press and hold the shift lock lever down Move the shift lever into the NEUTRAL position and start the vehicle Release the parking brake Have your vehicle inspected by your loca...

Page 68: ...has been equipped with a Tire Pressure Monitoring System TPMS that illuminates a low tire pressure telltale when one or more of your tires is significantly under inflated Accordingly when the low tire...

Page 69: ...esult BRAKE Brake Warning Light The Brake Warning light illuminates when there is either a system malfunction or the parking brake is applied If the light is on and the parking brake is not applied it...

Page 70: ...l Charging System Light This light shows the status of the electrical charging system If the charging system light remains on it means that the vehicle is experiencing a problem with the charging syst...

Page 71: ...s it is time for your next required oil change Resetting The Light After Servicing Turn the ignition switch to the ON RUN position do not start engine Fully depress the accelerator pedal three times w...

Page 72: ...until the pointer drops back into the normal range If the pointer remains on HOT H and you hear continuous chimes turn the engine off immediately and call for service WARNING You or others can be bad...

Page 73: ...oor Spare Tire Stowage The spare tire is located under the load floor in the rear cargo area Preparations For Jacking Park on a firm level surface Avoid ice or slippery areas Set the parking brake and...

Page 74: ...ation Loosen but do not remove the wheel lug nuts by turning them counterclockwise one turn while the wheel is still on the ground Assemble the jack and jacking tools Connect the jack handle driver to...

Page 75: ...ice The correct wheel nut tightness is 95 ft lbs 130 N m If in doubt about the correct tightness have them checked with a torque wrench by your authorized dealer or at a service station Secure the tir...

Page 76: ...vehicle has a discharged battery it can be jump started using a set of jumper cables and a battery in another vehicle or by using a portable battery booster pack Jump starting can be dangerous if don...

Page 77: ...e opposite end of the positive jumper cable from the positive post of the booster battery Disconnect the positive end of the jumper cable from the remote positive post of the discharged vehicle Reinst...

Page 78: ...r bracelets that might make an inadvertent electrical contact You could be severely injured Batteries contain sulfuric acid that can burn your skin or eyes and generate hydrogen gas which is flammable...

Page 79: ...use only to rescue a vehicle stranded off road Do not use tow hooks for tow truck hookup or highway towing You could damage your vehicle Tow straps are recommended when towing the vehicle chains may c...

Page 80: ...nd 2WD Models 4WD Models Flat Tow NONE Trans in NEUTRAL 30 mph 48 km h 15 miles 24 km max distance Trans in PARK T case in NEUTRAL Tow in Forward direction Wheel Lift or Dolly Tow Front Rear OK NO Fla...

Page 81: ...or and or brake pedal and How fast the vehicle was traveling These data can help provide a better understanding of the circumstances in which crashes and injuries occur NOTE EDR data are recorded by y...

Page 82: ...ime WARNING Be sure the hood is fully latched before driving your vehicle If the hood is not fully latched it could open when the vehicle is in motion and block your vision Failure to follow this warn...

Page 83: ...Fuel Door Emergency Release To manually open the fuel door remove the storage bin and pull the release cable located in the rear cargo area MAINTAINING YOUR VEHICLE 81...

Page 84: ...ENGINE COMPARTMENT 3 6L ENGINE MAINTAINING YOUR VEHICLE 82...

Page 85: ...5 7L Engine MAINTAINING YOUR VEHICLE 83...

Page 86: ...MS 6395 Refer to your oil filler cap for correct SAE grade 6 Quarts 5 6 Liters Engine Oil with Filter 5 7L API certified 5W 20 engine oil meeting the requirements of Chrysler Material Standard MS 639...

Page 87: ...t Axle Differential Rear 5 7L Engine Without Electronic Limited Slip Differential ELSD MOPAR Synthetic Gear Axle Lubricant SAE 75W 85 API GL5 or equivalent Brake Master Cylinder MOPAR DOT 3 and SAE J1...

Page 88: ...fer case fluid and change if necessary X X X Adjust the parking brake on vehicles equipped with four wheel disc brakes X X X Change the automatic transmission fluid and filter if using your vehicle fo...

Page 89: ...es 52 000 km or 24 Months 40 000 Miles 65 000 km or 30 Months 48 000 Miles 78 000 km or 36 Months 56 000 Miles 91 000 km or 42 Months 64 000 Miles 104 000 km or 48 Months 72 000 Miles 117 000 km or 54...

Page 90: ...FUSES MAINTAINING YOUR VEHICLE 88...

Page 91: ...J11 30 Amp Pink DTCM J13 60 Amp Yellow Streaming Video Module VES3 Module VES2 Module DISP DVD J14 20 Amp Blue Trailer Tow Lamps Park Lamps J15 40 Amp Green Rear Window Defroster J17 40 Amp Green Star...

Page 92: ...mp Yellow Fuel Pump Motor Output Diesel Lift Pump Export Only M26 Spare M27 10 Amp Red Ignition Switch Feed WIN PEM M28 15 Amp Blue PCM Feed TCM M29 10 Amp Red CORAX TPM M30 15 Amp Blue J1962 Diag Con...

Page 93: ...es are dangerous and can cause collisions Under inflation is the leading cause of tire failure and may result in severe cracking component separation or blow out Over inflation reduces a tire s abilit...

Page 94: ...Dealer Headlamp Low Beam H11 Headlamp High Beam 9005 CHMSL is not serviceable It is a LED lamp To replace the LED the entire CHMSL assembly must be replaced The headlamps are a type of high voltage d...

Page 95: ...hicle components contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm In addition certain fluids contained in vehicles and certain pr...

Page 96: ...between you your authorized dealer and the manufacturer To contact NHTSA you may either call the Auto Safety Hotline toll free at 1 888 327 4236 TTY 1 800 424 9153 or go to http www safercar gov or w...

Page 97: ...ERIOR Premium Carpet Floor Mats Door Sill Guards Molded Cargo Tray Slush Mats Katzkin Leather Interiors Cargo Net Heated Seats Ambient Footwell Lighting Bright Pedal Kit ELECTRONICS Portable Navigatio...

Page 98: ...5 Customer Assistance 93 Defects Reporting 94 Defroster Rear Window 29 Defroster Windshield 29 Dimmer Control 23 Dimmer Switch Headlight 23 Disarming Theft System 12 Electronic Range Select ERS 28 Ele...

Page 99: ...ine 67 Memory Seat 17 Mirrors Automatic Dimming 25 MOPAR Accessories 95 Oil Change Indicator 69 Oil Change Indicator Reset 69 Oil Engine Capacity 84 Oil Pressure Light 68 Overheating Engine 69 Panic A...

Page 100: ...arming 12 Tilt Steering Column 22 Tires Air Pressure 91 Changing 72 Flat Changing 72 Jacking 72 Pressure Warning Light 66 Tow Hooks Emergency 77 Towing 62 24 Hour Towing Assistance 66 Disabled Vehicle...

Page 101: ...NOTES 99...

Page 102: ...NOTES 100...

Page 103: ...NOTES 101...

Page 104: ...NOTES 102...

Page 105: ...NOTES 103...

Page 106: ...NOTES 104...

Page 107: ...s far below the legal minimum If you are drinking don t drive Ride with a designated non drinking driver call a cab a friend or use public transportation Driving after drinking can lead to a collision...

Page 108: ...ational instructions maintenance procedures and important safety messages please consult your Owner s Manual Navigation Media Center Manuals and other Warning Labels in your vehicle Not all features s...

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