JDS Uniphase Talk-N-Trace TM-110, User Manual

Page: 12 / 20

9
Customer Services
This section provides a description of
customer services available through JDSU
(including returns policies and procedures)
and warranty information.
Customer Service (Standard Services)
Customer Service accompanies the sale
of every JDSU product. Customer Service
services include:
Technical Assistance (Business Hour)
Instrument Repair (Under Warranty
Repair, Calibration Services, and
Upgrade Services)
Immediate Return Authorizations
Technical Assistance Expert business
hour technical support is included with your
product.
Instrument Repair Our service centers
provide repair, calibration, and upgrade
services for JDSU equipment. JDSU
understands the impact of equipment down
time on operations and is staffed to ensure a
quick turnaround. Available services include
the following:
Product Repair — All equipment
returned for service is tested to the
same rigorous standards as newly
•
•
•