4
Reference Card Error Types (continued)
Error
Possible cause
Possible action
types
If it was impossible to remedy the fault, please contact the service.
Coins have difficulties being accepted.
Wrong ingredients used
Canisters or hoses in dispense head
switched by mistake.
Freshbrew unit or dispensing system
dirty.
Freshbrewer unit is not correctly
assembled.
Waste containers/trays or components
of dispensing system placed
incorrectly.
Sensor of drip tray is soiled.
The door is not properly closed.
The drip tray or base tray is full.
Mixing funnel(s) blocked or leak in
system.
Missing sealing ring in mixing funnel.
Mixing funnels or the coffee/tea filter
are blocked.
The ingredient spouts are closed.
Ingredient canister is empty.
Coupling not fitted in canister.
Ingredient sticking to auger drive
mechanism.
Press the coin return button.
Use correct ingredients.
Ensure that canisters and hoses are
locatated in correct positions.
Ensure that components are clean.
Assemble the freshbrewer unit
correctly.
Ensure that solid waste container,
trays, canisters, mixing funnels and
dispensing hoses are positioned in
correct places.
Clean sensor.
Ensure that the door is closed.
Empty, clean and dry trays and
sensors.
Switch machine off and on.
Replace or clean blocked part(s).
Fit sealing ring in mixing funnel.
Clean or replace blocked the parts.
Open ingredient spouts.
Refill the canister
Ensure that coupling is fitted in
canister.
Remove canister, clean auger drive
mechanism and reinsert.
Coins
sticking
Wrong
flavour of
drink
Freshbrewer
unit mal–
function
Liquid
escaping
from
machine
Machine out
of function
Mixing
system
overflows
No drinks
are
dispensed
Only water
is
dispensed