JCM GLOBAL UBA Pro Series, Operation And Maintenance Manual

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Appendix A UBA™ Pro Series Universal Banknote Acceptor Troubleshooting
P/N 960-000211R_Rev. A © 2020, JAPAN CASH MACHINE CO., LTD.
A - 4
Standard and ICB Error and Reject Code Conditions
The two (2) Status LEDs (Red and Green) indicates various combinations of solid or alternating Color
light flashing conditions when any of the Standard and ICB Error Codes listed in Table A-4 and Table A-5
occur respectively.

Identify the cause and solution for an indicated error by comparing it against each Table A-4 and Table A-
5 listing, and ensure that the relative Assemblies are properly connected and that all of the Unit’s Sensors
are clean before proceeding with troubleshooting the error condition.
Standard Error Code Conditions
Table A-4 lists the various Standard LED Flash Error Code causes and solutions.
Table A-4 Standard LED Error Codes
Green
LED
Red
LED
Standard Errors Solutions
Relative
Parts/Sensors
ON
Flashes
(1)
External Flash ROM Boot
Program ROM Check
Error
The Boot Program is not correctly
written in ROM, or it cannot be
read.
•
Check that the relative parts
are properly assembled and/
or Harness are connected.
•
CPU Circuit Board
ON
Flashes
(2)
External Flash ROM Boot
I/F Area ROM Check
Error
The Boot Interface Area was not
written correctly or cannot be
read.
•
Re-download the Program.
•
Check that the relative parts
are properly assembled and/
or Harness are connected.
•
CPU Circuit Board
ON
Flashes
(3)
External Flash ROM Main
Program ROM Check
Error
The Main Operating Program is
not written into the ROM correctly,
or cannot be read.
•
Re-download the Program.
•
Check that the relative parts
are properly assembled and/
or Harness are connected.
•
CPU Circuit Board
ON
Flashes
(4)
EEPROM Error
EEPROM reading, writing and/or
saving was not properly
performed.
•
Perform the Sensor
Calibration procedure.
•
Check that the relative parts
are properly assembled and/
or Harness are connected.
•
CPU Circuit Board
ON
Flashes
(5)
CPU Internal RAM Check
Error
RAM reading or writing was not
properly performed.
•
Check that the relative parts
are properly assembled and/
or Harness are connected.
•
CPU Circuit Board
ON
Flashes
(6)
External SD-RAM Error
External SD-RAM reading or
writing was not properly
performed.
•
Check that the relative parts
are properly assembled and/
or Harness are connected.
•
CPU Circuit Board
ON
Flashes
(7)
Backup External RAM
Error
Backup external RAM reading or
writing was not properly
performed.
•
Check that the relative parts
are properly assembled and/
or Harness are connected.
•
CPU Circuit Board
OFF Flashes
(1)
Cash Box Full
Sensors detected that the Cash
Box is full.
•
Check that the relative parts
are properly assembled and/
or Harness are connected.
•
Clean or adjust the relative
parts and Sensors.
•
Pusher Mechanism
•
Stacker Motor
•
Stacker Home Sensor
•
Stacker Motor Encoder
OFF Flashes
(2)
Pusher Mechanism Home
Position Error
When stacking Banknotes, the
Pusher Mechanism is not
returning to the Home position.
•
Check that the relative parts
are properly assembled and/
or Harness are connected.
•
Clean or adjust the relative
parts and Sensors.
•
Pusher Mechanism
•
Stacker Motor
•
Stacker Home Sensor
•
Stacker Motor Encoder
NOTE: If the error is not resolved, change the relative part(s) and Sensor(s).