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TROUBLEShOOTING
If you suspect that something is wrong, immediately switch the player’s
power off. Do not try to use the player when it is not functioning
properly – for example, if there is no sound. In the event that the
player emits smoke or has an unusual smell, you must stop using it
immediately
, as there could be a risk of fire or electric shock. Call the
dealer where you purchased the player. Never try to repair the player
yourself, as doing so could be dangerous and will void your warranty.
GENERAL
problem
Cause
Solution
No power or no
sound.
The vehicle’s ignition
switch is not on.
Turn the vehicle’s ignition to
•
ACC or ON.
The connections are not
made properly.
Check all connections, using
•
the diagram on page 4.
The player’s fuse is
blown.
Replace the player’s fuse with
•
an identical 15A fuse.
The volume is set too
low, or the mute is on.
Turn the volume up or turn the
•
muting off.
If the above solutions do
not help:
Press the Reset button (see
•
Resetting the Microprocessor
,
on page 7).
RADIO
problem
Cause
Solution
Noisy reception.
Station is too far away, or
its signal is too weak.
Set the Local/DX menu mode
•
to DX, or select a station with a
stronger signal.
Preset station(s)
lost.
+12V (yellow) wire is not
correctly connected.
Connect the +12V (yellow) wire
•
to a constant 12V source.
DISC (GT-X555 ONLy)
problem
Cause
Solution
Disc is loaded
but there is no
sound.
Disc is upside down.
Load the disc with the label
•
side up.
Disc is dirty or damaged.
Clean the disc or insert a
•
different disc.
Disc skips; tone
quality is low.
Disc is dirty or damaged.
Clean the disc or insert a
•
different disc.
Disc skips when
you drive over
bumps.
Player is mounted at an
angle over 30°.
Adjust the mounting angle to
•
less than 30°.
Player is not mounted
securely.
Mount the player securely
•
according to the instructions in
Installing the Player
, on page 5.
USB/SD/MMC MODE
problem
Cause
Solution
Unable to insert
USB device or
SD/MMC card.
You are trying to insert
the device or card the
wrong way.
Insert the device or card the
•
other way around.
The player
cannot read the
USB device or
SD/MMC card.
The media’s filing system
format is not supported.
Check that the filing system is
•
FAT12, FAT16 or FAT32 format.
Due to format differences, the
player may not be able to read
some models of devices or
cards.
