Who Is Protected by This Warranty?
Your JBL Warranty protects the original owner and all subsequent owners so long as: A.) Your JBL product has been
purchased in the Continental United States, Hawaii or Alaska. (This Warranty does not apply to JBL products purchased elsewhere except for
purchases by military outlets. Other purchasers should contact the local JBL distributor for warranty information.); and B.) The original dated
bill of sale is presented whenever warranty service is required. The JBL Limited Warranty on professional loudspeaker products (except for
enclosures) remains in effect for five years from the date of the first consumer purchase. JBL amplifiers are warranted for three years from the
date of original purchase. Enclosures and all other JBL products are warranted for two years from the date of original purchase.
What does the JBL Warranty cover?
Except as specified below, your JBL Warranty covers all defects in material and workmanship. The following are not covered: Damage caused
by accident, misuse, abuse, product modification or neglect; damage occurring during shipment; damage resulting from failure to follow
instructions contained in your Instruction Manual; damage resulting from the performance of repairs by someone not authorized by JBL; claims
based upon any misrepresentations by the seller; any JBL product on which the serial number has been defaced, modified or removed.
Who Pays for What?
JBL will pay all labor and material expenses for all repairs covered by this warranty. Please be sure to save the original
shipping cartons because a charge will be made if replacement cartons are requested. Payment of shipping charges is
discussed in the next section of this warranty.
How to Obtain Warranty Performance?
If your JBL product ever needs service, write or telephone us at JBL Incorporated (Attn: Customer Service Department), 8500 Balboa
Boulevard, PO. Box 2200, Northridge, California 91329 (818/893-8411). We may direct you to an authorized JBL Service Agency or ask you to
send your unit to the factory for repair. Either way, you'll need to present the original bill of sale to establish the date of purchase. Please do not
ship your JBL product to the factory without prior authorization.
If transportation of your JBL product presents any unusual difficulties, please advise us and we may make special arrangements with you.
Otherwise, you are responsible for transporting your product for repair or arranging for its transportation and for payment of any initial shipping
charges. However, we will pay the return shipping charges if repairs are covered by the warranty.
Mailing Address:
JBL Professional
8500 Balboa Blvd.
Northridge, CA 91329
Shipping Address:
JBL Professional
8370 Balboa Blvd., Dock D
Northridge, CA 91329
Customer Service:
Monday through Friday
8:00am - 5:00pm
Pacific Coast Time In the U.S.A.
(800) 8JBLPRO (800.852.5776)
www.jblproservice.com
On the World Wide Web:
www.jblpro.com
Outside the USA:
Contact the JBL Professional Distributor in your area. A
complete list of JBL Professional international distributors
is provided at our U.S.A.website - www.jblpro.com
Customer Registration:
Register online at www.jblpro.com/registration
© 2002 JBL Professional
JBL Limited Warranty
Contact Information
