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Section 1: Warranty & Service

7

Suggestions For Obtaining Service

To help ensure your dealer provides the level of service you expect, here are some sugges-
tions we would like to make:

Contact your dealer at once

Do not wait until you are ready to use your RV. Your dealer may not be able to service it im-
mediately and/or the repair may require parts be ordered. The dealer’s service department is 
busiest on Mondays, Fridays and before holidays.

Prepare for the appointment

If you are having warranty work performed, be sure to have the right papers with you.  Take 
your warranty folder and have your vehicle information available. All work to be performed 
may not be covered by the warranty. Discuss additional charges with the service personnel.

Prepare a list

Provide your dealer with a written list of specific repairs needed. It is important that you 

provide any vehicle repair history to the dealer’s service personnel. Keep a maintenance log 
of your vehicle’s service history. This can often provide a clue to the current issue.

Be reasonable with your requests

If you leave a list with several items and you need your vehicle returned back by a specific 

time, discuss the situation with the dealer’s service personnel and list your items in order of 
priority. This may include making a second appointment for work not completed or parts 
that the dealer may need to order.

Don’t expect to look over the technician’s shoulder

Please don’t be offended if you are told you cannot watch the work being done. Some insur

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ance requirements forbid admission of customers to the service area.

Inspect the work performed

Check out the service or repair job when you pick up your vehicle. Notify the dealer’s 
service personnel immediately of any dissatisfaction. If you cannot return the vehicle imme-
diately for repair, make an appointment as soon as possible. Be aware that all service shops 

require notification of any issues with their repairs within a specified time limit.  Make sure 

you are familiar with their repair policies.

As technology advances, new improvements enter the RV industry every day, and each RV 
manufacturer has its own unique manufacturing process.

Familiarize yourself with the Limited Warranty applicable to your recreation vehicle. There 
are components that are excluded or warranted separately by their individual manufacturer’s 
limited warranty (refer to the Warranty Packet or Chassis Guide).

As the new owner of the recreation vehicle, you are responsible for regular and proper 
maintenance performed in accordance with this manual and the OEM manuals. Regular and 
proper maintenance will help prevent conditions arising from neglect that are not covered 
by the limited warranty. It is your responsibility and obligation to return your vehicle to your 
dealer for repairs and service.

Change Of Address/Ownership

Please notify our Customer Service Department as soon as possible of a change of address 

by writing or calling us. For notification of a change of ownership, please fill out the appro

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priate form located in this manual and email it to Customer Service along with documenta-
tion showing proof of ownership. Please include your current vehicle mileage.  

Table of Contents

Summary of Contents for SWIFT Ali 2023

Page 1: ...2023 OWNER S MANUAL A subsidiary of Thor Industries Inc TERRAIN...

Page 2: ......

Page 3: ...er 14 Smoke Alarm 15 Carbon Monoxide Alarm 15 Formaldehyde 17 Extended Or Full Time Usage 17 Cold Weather Usage 17 Condensation 18 Section 3 Pre Travel Information Vehicle Labels 20 Loading Your Motor...

Page 4: ...7 Section 8 Plumbing System Plumbing System 48 Fresh Water System 48 Water Filter 50 Draining The Fresh Water System 50 Utility Center P4 51 Grey Water System and Tank 57 Cassette Toilet 59 Faucets 61...

Page 5: ...Exterior 74 Frame 76 Exterior Roof and Sidewall Vents 76 Windows 76 Exterior Ladder 76 Sealants 77 Section 14 Travel Camping Storage Checklists Travel Checklist 80 Motor Home Storage 81 Section 15 Ad...

Page 6: ...d service and or maintenance could result in the loss of warranty Please review the limited warranty and the limited warranties that apply to specific components offered with this vehicle Instructions...

Page 7: ...n itself to install these changes on its products previously manufactured Recreation vehicles built for sale in Canada may differ to conform to Canadian Codes Dealer Responsibility Dealers who are aut...

Page 8: ...r Service or your sell ing dealer for assistance in locating a repair facility Contact the RV repair facility to discuss your situation and make an appointment Ask how their billing will be handled Th...

Page 9: ...n vehicle If you find components vary significantly from what is described please contact your dealer to ensure you have the correct information Nothing in this manual creates any warranty either expr...

Page 10: ...to the vehicle s Chassis Guide The Chassis Guide includes the owner s manual provided by the manufacturer of the chassis on which this motor home is built warranty cards and or registrations It also i...

Page 11: ...your vehicle has an alleged safety defect you should contact Transport Canada and our Customer Service Department immediately To file a safety concern you can complete an on line form at https tc cana...

Page 12: ...g done Some insur ance requirements forbid admission of customers to the service area Inspect the work performed Check out the service or repair job when you pick up your vehicle Notify the dealer s s...

Page 13: ...e services Some dealers may be authorized service centers for those OEMs whose products are warranted separately and excluded from the Limited Warranty Obtaining Service At Our Customer Service Facili...

Page 14: ...ANIFESTED THEM SELVES AND SURFACED DURING THE IMPLIED WARRANTY COVER AGE PERIOD AND DEFECTS DISCOVERED AND REPORTED WITHIN THE DURATION OF THE IMPLIED WARRANTY THERE ARE NO EXPRESS WARRANTIES OR ANY I...

Page 15: ...or any of its materials components or parts In addition the Motorhome owner s obligation to notify Jayco or one of its independent authorized dealers of a claimed defect does not modify any obligatio...

Page 16: ...DEFECT EXISTS HOW TO GET SERVICE To obtain warranty service the owner must Notify Jayco or an authorized Jayco dealer within the applicable warranty coverage period designated above that you are maki...

Page 17: ...stem or part warranted by another entity Examples are automotive chassis including the power train steering handling braking wheel balance muffler tires tubes batteries and gauges generator awning inv...

Page 18: ...er of component parts The selling dealership will assist you in completing and filling out the Jayco product warranty registration Upon receipt of the product registration by Jayco your Warranty will...

Page 19: ...lectrical equipment A dry chemical fire extinguisher has been installed by the entrance door It is suitable for extinguishing small fires of the Class B or C type only We suggest you become thoroughly...

Page 20: ...ork if the batteries are missing disconnected or dead if the wrong type of batteries are used or if the batteries are not installed correctly Only use the replacement battery recommended by the smoke...

Page 21: ...for more information refer to Sec 2 Formaldehyde Do not cover or obstruct the carbon monoxide alarm with anything that could prevent gas from entering the alarm This alarm is not designed to detect s...

Page 22: ...nt living in your recreation vehicle may affect your warranty coverage and may void the Limited Warranty applicable to your vehicle Actuation of this detector indicates the presence of carbon monoxide...

Page 23: ...ent if so equipped approximately when showering Use the range hood fan if so equipped when cooking or washing dishes Avoid hanging wet towels or clothes inside the recreation vehicle to dry If found i...

Page 24: ...Section 2 Occupant Safety 19 Notes Table of Contents...

Page 25: ...r home OCCC Occupant and Cargo Carrying Capacity Is equal to the GVWR of the motor home minus the weight of the motor home as completed at the factory weight of all occupants including the driver weig...

Page 26: ...GCWR of the completed motor home The motor home towing and braking label is locat ed on the rear bumper above the hitch receiver Be sure to read and follow the guidelines and information stated on thi...

Page 27: ...to know so you do not exceed the Gross Vehicle Weight Rating GVWR of the motor home The volume of space available for storage may exceed the amount of available cargo capacity Large storage com partme...

Page 28: ...l can support a maxi mum weight of 40 lbs 18kg Do not exceed the weight capacity It is critical that you properly all items to the roof rack You are re sponsible for securing items to your roof rack c...

Page 29: ...To obtain the side to side weights make sure there is enough space on either side of the scale to accommodate the motor home being partially off the scale If a boat trailer or other vehicle is being...

Page 30: ...Section 3 Pre Travel Information 25 Notes Table of Contents...

Page 31: ...e maintained Use care when accelerating or decelerating on a slippery surface Abrupt speed changes can cause skidding and loss of control NOTE CALIFORNIA TIRE CHAIN NOTICE YOUR MOTOR HOME MAY NOT BE O...

Page 32: ...for your towing and traveling safety Failure to follow these instructions will create a safety hazard and may result in an accident Maintenance Keep the hitch clean along with your general frame main...

Page 33: ...ing capabilities Not all of these features will be available in all mo tor home models To rotate the driver passenger seat Depending on your model you may have the ability to rotate the driver passeng...

Page 34: ...in the motor home than there are seat belts Only seats equipped with seat belts are to be occupied while the vehicle is in motion While traveling do not occupy beds or any seats that do not have seat...

Page 35: ...roper installation or failure to properly secure a child restraint may result in failure of the restraint Follow the child restraint manufacturer s directions exactly when install ing an infant or chi...

Page 36: ...ce Thereafter it is your responsibility to have the alignment inspected periodically to maintain vehicle steering performance and prevent uneven tire wear as part of your normal maintenance NOTE Alway...

Page 37: ...ue guidelines Wheel Lugs If you suspect or notice the wheel stud bolts are cracked or broken they must be replaced along with adjacent bolts that have probably also been weakened due to the additional...

Page 38: ...in the overheating of a tire causing a blowout Inflation pressure should be as recommended by the tire manu facturer or as the federal label for the recreation vehicle indicates Tire wear should be ch...

Page 39: ...ould be checked when the tires are cold During travel tires heat up and pressure increas es Do not bleed air from hot tires or your tires may then be under inflated NOTE Cold tire inflation pressure i...

Page 40: ...et The combination of moisture and dirt could result in mildew discoloration and stains If it is necessary to roll up awning temporarily while it is wet make sure you roll it out and let it dry as soo...

Page 41: ...stem Maintenance Before working on the electrical system There are two 2 DC disconnect switches installed for the rooftop solar array One is located on top of the roof and one is located on the interi...

Page 42: ...wer cord into an incorrectly wired power source could damage the recre ation vehicle electrical system and result in severe or fatal injury Damage or injury resulting from connection to malfunctioning...

Page 43: ...chassis batteries should be fully charged prior to dry camping When disconnected from 120 volt shore or generator power i e while dry camping or tailgat ing all electrically operated appliances and ac...

Page 44: ...e 12V output from the house battery The switch lights up red when turned on When engaged the battery disconnect solenoid supplies battery power to all accessories connected to the house 12 volt fuse p...

Page 45: ...cool down for a brief period of time After it cools down reset the circuit breaker by moving its lever off and then back to the on position If the circuit breaker re trips or frequently trips contact...

Page 46: ...MPS Refrigerator 3 0 AMPS Water Pump 7 0 AMPS Momentary Load 12 Volts Labeled watts divided by 12 Power consumed in AMPS 120 VOLT SYSTEM Air Conditioner 18 AMPS Coffee Maker 6 12 AMPS DVD System 3 AMP...

Page 47: ...the appliance by nominal design volt age 120 for a 120 volt appliance For example 1200 watts divided by 120 volts equals 10 amps Make certain the external power source you connect the power cord to is...

Page 48: ...before checking or operating accordingly The Solar Energy System is a HIGH VOLTAGE SYSTEM and should only be serviced by a Qualified Technician Failure to follow these guidelines may result in serious...

Page 49: ...sealant areas as required Any maintenance or repairs should only be performed by a Qualified Technician Please note if your solar panel s are covered by snow they will not produce power and can not b...

Page 50: ...Section 6 Electrical System 45 Notes Table of Contents...

Page 51: ...or fuel tanks These can cause ignition of flammable vapors which can lead to a fire or explosion FAILURE TO COMPLY COULD RESULT IN FIRE DEATH OR SERI OUS INJURY Automotive fuels can cause serious inju...

Page 52: ...e entry into the motor home is a properly main tained ventilation system and an active carbon monoxide detector To allow for proper operation of the motor home ventilation system keep the ventilation...

Page 53: ...recreation vehicle sidewall that in dicate the locations of the water system drains and fills Be aware some drain valves may be located inside the vehicle once the exterior label is found go inside t...

Page 54: ...and provide water The water pump continues to run until maximum pressure is achieved and shut off The water pump will automati cally re start when it senses a drop in the water pressure The pump is de...

Page 55: ...tore the hose when it is not in use Do not allow water to freeze in the filter Remove the cartridge before using antifreeze to winterize or chlorine so lution to sanitize the system Flush thoroughly b...

Page 56: ...edicated only to supplying fresh water To prevent contamination keep the non toxic drinking water hose from coming into contact with the ground Install the city water connection inlet cap when the fre...

Page 57: ...pump OFF when water is not being used NOTE To fill the fresh water tank without a pressurized water source refer to SANITIZE Siphon Fill section and use a container holding fresh po table water and y...

Page 58: ...ypass the water filter Bypass the cartridge water filter Use the clear plastic tube supplied with RV to bypass the water filter NOTE Filters should be replaced at the beginning of the camping season o...

Page 59: ...surized source or from a container as detailed below 17 When the fresh water tank is full set the valves to the DRY CAMPING setting Turn the pump ON to send water through the lines 18 Run water throug...

Page 60: ...cle for colder weather or storage is very important for most states and Canada Failure to prepare your RV may cause water supply lines and the water heater to freeze The RV should be winterized at the...

Page 61: ...a tor light will be lit if the pump has power Antifreeze will be drawn into the water lines when a fixture in the RV is opened To aid in siphoning place the container approxi mately 2 feet off the gro...

Page 62: ...45 8 Attach a blowout plug to the City Water Inlet on the util ity center panel 9 Attach the air hose to the blowout plug Set the com pressor to 30 PSI Red Blue Green and White han dles must be set at...

Page 63: ...g unnecessary weight The weight of the holding tank contents is not calculated into the RV cargo carrying capac ity Traveling with full holding tank s could cause you to exceed the individual tire rat...

Page 64: ...afety catch upwards 2 Pull the waste tank outwards to the stop Tip it slightly and take out the tank completely 3 Place the tank upright and turn the emptying spout upwards 4 Remove the cap with the m...

Page 65: ...ing spout Hold the rear handle with your other hand so that you can operate the vent plunger with your thumb Keep the vent plunger pressed in to ensure the tank is emptied without splashing NOTE The v...

Page 66: ...k capacities in mind when using the fresh water sys tem The used water will drain into the grey water holding tank Be sure the water heater is ON and had sufficient time to heat the water If dry campi...

Page 67: ...ates the water flowing into the shower is now hot Turn the small valve the op posite direction to ON and turn on the shower valve so water flows out of the showerhead The color change is obvious so th...

Page 68: ...Section 8 Plumbing System 63 Notes Table of Contents...

Page 69: ...ing information refer to the manufacturer s manual Timberline Furnace Water Heater Your recreational vehicle is equipped with a Timberline heat hot water system Refer to the manufacturer s manual for...

Page 70: ...every month letting the burner run for 15 20 minutes If the burner is utilized monthly there is no annual or hour based maintenance required Exhaust System The exhaust system should be inspected annua...

Page 71: ...area of the magnetic field and if it is not the size of a small pan it won t turn on Induction cooktops will not heat up the kitchen Very rapid temperature increases can be achieved and very fine adj...

Page 72: ...utralizes odors Rinse and wipe dry 4 Leave an open box of baking soda in the refrigerator and freezer to help prevent odors NOTE Do not use abrasive or harsh cleaners such as window sprays scour ing c...

Page 73: ...es Shades should be vacuumed periodically to remove dust Using your vacuum cleaner s upholstery brush on low suction will remove most dust and dirt from the shade Refer to the shade manufacturer s own...

Page 74: ...To care for the vinyl floor covering use a damp mop with water and a mild cleaner on the entire floor DO NOT SOAK THE FLOORING Use care to avoid wetting the carpet edges To avoid problems of yellowing...

Page 75: ...amage to the table tops Do not cut directly on the table top Avoid harsh chemicals such as drain cleaners oven cleaners etc Do not let cleaners with bleach set on the top Wipe them off promptly Run co...

Page 76: ...ponsible staff It is forbidden to use the bed lifting system while the vehicle is running It is forbidden to start the bed lift system manually with disconnected wires from motor unit to control unit...

Page 77: ...ner Disinfect the surface periodically with diluted household bleach one part water to one part bleach For cuts and scratches sand the matte finish lightly with 220 fine grit sandpaper until the cut o...

Page 78: ...Section 12 Interior 73 Notes Table of Contents...

Page 79: ...g Use a mild soap detergent or car wash shampoo Try to avoid combination wash n wax products as these waxes can cause build up and are designed for smaller surfaces Have two dedicated sponges or wash...

Page 80: ...t apply any wax on the weather strip If it is stained with wax the weather strip cannot maintain a weatherproof seal around the opening Polishing your recreation vehicle If painted surfaces have been...

Page 81: ...ing This is normal and water should only be seen in the lower track portion of the window frame Condensation will also cause water to accumulate on windows and in the tracks Ensure that the escape win...

Page 82: ...ealants Sealants perform a very important function and should be inspected closely and regularly maintained We incorporate many different types of sealants including butyl putty black butyl encapsulat...

Page 83: ...i ately to prevent damage Cap seal all trim and openings at least once after the first year and thereafter as cracks peeling lifting and shrinkage occur If you notice water inside the recreation vehic...

Page 84: ...Section 13 Exterior 79 Notes Table of Contents...

Page 85: ...home 12 volt battery disconnect switch Inspect the power cord and carefully clean the contacts if necessary Plug in the power cord to an appropriate power source Turn on the interior lights and check...

Page 86: ...lock the entrance door Motor Home Storage Properly preparing your motor home for storage during periods of non usage will prevent problems from arising It will also make it easier to get started again...

Page 87: ...move all perishables from the refrigerator freezer Defrost wash and dry the interior of the refrigerator freezer and prop or block the doors open so air can circulate and prevent mildew Remove all per...

Page 88: ...Section 14 Travel Camping Storage Checklists 83 Notes Table of Contents...

Page 89: ...Section 15 Additional Information 84 Vehicle Maintenance Record Make Model Model Year Vehicle Serial Engine Engine Serial Service Date Mileage Work Performed Performed By Notes Table of Contents...

Page 90: ..._____________________________________ City ____________________ State Province ______ Zip Code_________ Phone ___________________ E Mail Address _________________________ Previous Owner Information Pu...

Page 91: ...Section 15 Additional Information 86 Notes Table of Contents...

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