SERVICE PROCEDURES
Basic Service Procedures
We are interested in your satisfaction. Only by having your complete confidence and satisfaction
with our product and its service can we assure our continued success as manufacturers of recreation
vehicles. We have found that continuing a pleasant and effective relationship through our dealers is
equally as important as maintaining the technical excellence of our product. Your authorized dealer
will cordially assist you in providing service, maintenance, selection of options and instructions
concerning the operation of your vehicle.
If you have a problem with your trailer that requires service, please follow these instructions in
sequence.
1.
Contact your selling dealer's service department for an appointment.
Describe to the
best of your knowledge the nature of the problem.
2. Contact the owner or General Manager of the dealership if the initial attempt fails with the
service department.
3. If further assistance is needed, contact:
Customer Relations Dept.
Jayco Incorporated
P.O. Box 460
Middlebury, IN 46540
Phone: 1-877-825-4782 or 1-574-825-0608
Business Hours: Monday - Friday 8:00 - 5:00 EST
Give all the above information as requested along with the serial number of the unit in question and
we will make every attempt to help you resolve your repair needs.
It is important that you contact
your selling dealer before calling Jayco. In most cases, the dealer can provide the service you
require.
If you are traveling and are unable to locate an authorized Jayco dealer, or an authorized dealer for
the component needing service, please call our customer service office at
1-877-825-4782
or
1-574-825-0608
or contact your selling dealer for assistance.
NOTE: Service at a non-authorized Jayco dealer should have prior authorization. You will
be asked to return any mechanical parts replaced before reimbursement
consideration is made. Unauthorized or improper repairs may void the warranty on
that component.
Please keep your owner's manual, your copy of your warranty registration form and any
other related papers in your RV.
Please bear in mind that most problems arise from misunderstandings concerning warranty
coverage and service. In most instances, you will be referred to the dealer and your repair needs will
be resolved at the dealer's facilities.
CALIFORNIA LEMON LAW NOTICE: If you have determined that your vehicle has
non-conformities under the California Lemon Law, you must provide written notice of the
claimed defects directly to Jayco, Middlebury, Indiana at the address for warranty
service, and permit Jayco to perform a final repair attempt.
8
Talon Owner’s Manual
Summary of Contents for 2004 Talon ZX
Page 1: ...T A L O N Z X Where Tradition and Innovation Meet Sport Utility Trailer Model Year 2004 ...
Page 10: ...NOTES vi Talon Owner s Manual ...
Page 16: ...Chapter 2 OBTAINING SERVICE WARRANTY REGISTRATION 6 Talon Owner s Manual S A M P L E ...
Page 17: ...Obtaining Service 7 S A M P L E ...
Page 130: ...Chapter 8 WARRANTIES TOWABLE TRANSFERABLE LIMITED WARRANTY 120 Talon Owner s Manual SAM PLE ...
Page 131: ...Warranties 121 SAM PLE ...
Page 133: ...Warranties 123 SAM PLE ...
Page 134: ...NOTES 124 Talon Owner s Manual ...
Page 135: ...NOTES Warranties 125 ...
Page 136: ...NOTES 126 Talon Owner s Manual ...
Page 139: ...NOTES ...