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E N G L I S H
C L EA NIN G A ND MA INT ENA NC E
VII. PRODUCT MAINTENENCE
The following suggestions will help ensure safe and successful
product use.
Cover maintenance
Whitmyer pad covers zip on and off for washing. Hand wash with
mild detergent, rinse thoroughly, and air dry for best results.
Cover replacement
We stock replacement covers for all our products. If covers
become too worn or too soiled, replacement is recommended.
Foam pads
Foam pads that are subject to daily use will wear out and lose a
degree of the initial comfort afforded by the cushions when the
pads were new. The foam pads are attached to the system panels
with a hook and loop fastening system, making replacement with
our re-foam kits a simple process.
Mechanical components
Check the following items monthly to ensure safe and functional
product use:
1. Check tightness of all fasteners and hardware attachment
points.
2. Inspect all parts for signs of wear. Pay close attention to
plastic, vinyl, and fabric components. Check all straps and
cords for stretching and wear.
3. Inspect metal parts for signs of wear, fractures, bent parts or
excessive flexing.
4. Replace and repair any parts showing wear.
VIII. SUNRISE LIMITED WARRANTY
A. FOR ONE (1) YEAR
Sunrise warrants all components in the Whitmyer line of head sup-
port products to be free of defects in material and workmanship
for a period of 12 months (1 year) from the date of purchase,
provided normal use. Should a defect in materials or workmanship
occur, Sunrise Medical will, at its option, repair or replace it with-
out charge. This Warranty does not apply to punctures, tears, or
burns. It does not apply to the headpad’s removable cover.
B. FOR FIVE (5) YEARS
Sunrise warrants all Whitmyer metal components with an extend-
ed lifetime warranty against breakage. This limited warranty is for
a period of 60 months (5 years) from the date of purchase, provid-
ed normal use. Should a defect in materials or workmanship
occur, Sunrise Medical will, at its option, repair or replace it with-
out charge.
C. FOR NINETY (90) DAYS
All covers, cords, straps, non-metallic parts, gel, and foam have a
90-day warranty. If any product shall be proven to be defective,
Sunrise Medical will, at its option, repair or replace it without
charge. This warranty does not apply to punctures, tears, or
burns.
D. LIMITATIONS AND EXCLUSIONS
The Warranty does not include any labor or shipping charges
incurred in replacement part installation or repair. This Warranty
shall not apply to damage caused by normal wear, or to products
subjected to negligence, accident, improper operations, mainte-
nance, or storage. This Warranty shall not apply to components or
systems that have been subject to commercial or institutional use,
or products modified without Sunrise Medical’s express written
consent. The Warranty is only extended to the original purchas-
er/user of our products. Sunrise Medical reserves the right to
modify products and product offerings solely at its own discretion
and without prior notice.
E. WHAT WE WILL DO
Our sole liability is to repair or replace covered parts. This is the
exclusive remedy for consequential damages.
F. WHAT YOU MUST DO
1. Obtain from us, while this warranty is in effect, prior
approval for return or repair of covered parts.
2. Claims and repairs should be processed through the nearest
authorized supplier. Except for express warranties made
herein, all other warranties, including implied warranties of
merchantability and warranties of fitness for a particular pur-
pose are excluded.
G. NOTICE TO CONSUMER
1. If allowed by law, this warranty is in place of any other war-
ranty (written or oral, express or implied, including a war-
ranty of merchantability, or fitness for a particular purpose).
2. This warranty gives you certain legal rights. You may also
have other rights that vary from state to state.
Record your serial number here for future reference:
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