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11
First Help before Assistance
Troubleshooting for your product
If you have any questions regarding the compatibility of your iPod/iPhone product with the
AeroSystem
®
Problem
Do not hear
any sound from
AeroSystem
®
The product
does not
switch on
The remote
control is
not working
The iPod is not
responding
or not charging
Possible cause of the problem
No Power supply
The volume level is too low
Your iPod or iPhone product does not
have songs in memory or it does not work
The Apple product is in < stop > mode
or < pause > mode
The plug is not fully inserted
in the socket
The battery is out of power
Sensor not in accessible range
by the remote
The battery has been installed
in the wrong position
The iPod is not fully inserted
on the connector
The adapter does not matching the Apple
product model
Make sure that the electric plug is
connected to AC Socket and the
switch is in < On > position
Check that the half mute function is
Off (LED not blinking). Increase volume.
Check other input USB or Line-in; if OK,
check with another Apple product
Check on the Apple product screen that
the song track is playing
Check that the plug is correctly
inserted into the socket
Try to plug and unplug your AeroSystem
®
Replace the battery (see page 9)
Check that no obstacle is between the
remote and the infrared sensor
Open the remote battery cover and
check that the (+) side is on the top
Unplug the iPod and plug it in again
Check the instruction manual and
make sure that the adaper matches
the Apple product you are using
Possible solutions
