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Note:
If you encounter the following problems during use, the troubleshooting wizard will help you solve
the problem quickly. If the problem is still not solved, please contact the professional or contact us.
Do not open the machine yourself to avoid serious consequences!
4. Trouble handle
A:
If you can't start, please rest assured, our machine will be tested before sending, usually the
power connection problem, please follow the steps below to solve the problem.
1. The condition for the radio to turn on is that ACC (G3) and 12V (G2) are connected to the
positive pole of the car's 12V power supply, and G1 is connected to the negative pole of the
power supply. It is unlikely that the power cord may not match your car. You can directly
connect these 3 power cords to check whether it is the power cord or the machine problem.
2. It may be that the cable of the radio has fallen off during transportation, just open the back
cover to check and reconnect the cable inside the radio.
3. If the power cannot be turned on after following the above steps, please send us a video for
confirmation. The video needs to show that the power cord is properly connected, and the
connection cord is tested to 12V with an electric meter.
Q: Why can't I boot?
A:
Please check the following information first
:
1. Please check if the GPS module is tightened.
2. Please click GPS monitoring to view the number of stars searched (normally display more
than 3 green stars).
3. Please put the GPS module on the A pillar of the car.
4. Other electronic devices in the car will also interfere with GPS signals, please turn them off first.
There is a small amount of GPS interference that cannot work normally. You can send me a
picture
for confirmation. After confirmation, I will send you a new GPS module.
Q: Why doesn't GPS work?
A:
Please turn on bluetooth of the phone, and then search for the device name on the phone.
1. Please check if the video input cable is plugged in. The two short blue cables are the receiving
signals of Bluetooth and WiFi.
2. Please ignore the connected devices on your phone and reconnect.
3. Please try to connect with another phone.
Q: Why does the Bluetooth connection fail?
A:
Check if G4 on the power cord is connected to ACC.
Q: Why does the left button light not light up?
A:
Car settings--General--Extra settings(123456)--Touch area Key,
click Start--click Clear, and then click each key to learn.
Q: How to proofread the guide buttons?
A:
Car settings--General--Extra settings(123456)--LOGO setting
(
Support custom startup picture)
Q: Boot logo setting?
A:
This is electronic equipment or power interference, you need to contact us to buy filters
Q: Why is the sound of the player low & noisy background sounds appear when playing music?
Android Player Guide Video URL:
https://drive.google.com/drive/folders/1vxtaZSP4gzOYAra_WsZy_m1Oiu3-gZRZ?usp=sharing
