Section 8. Troubleshooting
8.1 Troubleshooting
All major components, including the power cord, are replaceable without replacing the entire actuator. Each item may
be replaced as a separate piece allowing easy infield repair. See
Section 8, Exploded Views and Replacement Kits
, for
actuator replacement part numbers.
Problem
Cause
Solution/Check
Actuator handle oscillates.
Lack of valve seal lubrication.
Obstruction in valve body.
Lubricate valve.
Remove actuator and valve lid and
inspect.
Actuator motor works but the valve
diverter does not turn.
NOTE
On a pool/spa combination,
the problem would be spa draining or
overflowing.
A). Actuator shaft broken.
B).
Valve diverter broken.
C).
Actuator in manual position.
D). Gear train damaged.
A). Replace actuator shaft. Refer to
Shaft Replacement Kit
instructions for disassembly.
B). Replace valve diverter.
C). Pull up on the handle while
rotating counterclockwise.
D).
Refer to Gear Replacement Kit
instructions for disassembly.
Actuator motor does not turn.
A) No power to the actuator.
B) Toggle switch in OFF position.
C) Motor has failed.
D) Failed or broken microswitch.
E) Both cams in contact with their
microswitches.
A) Check voltage between black
(common) wire and each switch
leg (red then white)
B) Move toggle switch to ON 1 or
ON 2 position.
C) Replace motor.
D) Replace microswitch.
E) Check Cam Setting section.
Actuator rotates in one direction but
not back again.
A) Broken or damaged micro-
switch.
B) Bad connection(s).
C) Bad control relay switch.
D) Broken wire.
A) Replace microswitch.
B) Check all connections.
C) At the power source check the
operation of the control relay or
switch.
D) Check red and white wires.
Water inside valve actuator.
Damaged seals.
Replace top lid and grease seals.
Page 12
ENGLISH
Jandy
®
Pro Series Valve Actuator
|
Installation and Operation Manual
