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AURORA user manual
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jaga
GUARANTEE
30 years
heat-exchanger
2 years
all other components
1.
The guarantee is valid only if the equipment is properly and correctly used, by its first owner and if installed
in accordance with the norms and instructions as stipulated in the instruction leaflet and the current practi-
ces.
2.
The guarantee only applies to the equipment and the spare parts. Jaga has the choice between repair and
replacement of the equipment or the spare parts. If there has been a change in the model, Jaga is authorised
to replace the guaranteed equipment with an equivalent equipment or equivalent spare parts. In those cases
where the guarantee claim is accepted, during the first six months after the start of the guarantee, Jaga gives
an extra guarantee on agreed replacement and transport costs.
3.
The period of guarantee is mentioned in this certificate. A repair or replacement does not change anything to
the original period of guarantee.
4.
No guarantee is granted on equipment or spare parts lacking information concerning type or series, or on
equipment where this information has been removed or altered, or on equipment that has been repaired or
modified by persons not authorized by Jaga.
5.
The customer is responsible for the damage in the cases where the damage is due to errors of placement,
fittings, electrical connections, faulty or damaged electrical installations or appliances, erroneous voltage
or hydraulic pressure and all other errors not related to the product delivered by Jaga. The guarantee is also
revoked when nonsuited parts are applied. The guarantee for our heat exchangers is not valid if they are
emptied at set times or during a certain period, or if they are heated by means of industrial water, steam or
water saturated by great quantities of oxygen. The quality of the system water has to be in accordance with
the VDI 2035-2 directives. The guarantee is also revoked when the heat exchangers are placed in aggressive
atmospherical surroundings (ammonia, caustic substances). Lacquered radiators should not be used in the
following areas: above a bath with a built-in shower unit, in a shower cubical or next to it, in a swimming pool
(chlorine) or in a sauna
6.
Jaga does not give a guarantee on faulty equipment due to incorrect handling and/or use of the equipment,
the dropping of the equipment or the transport without the necessary precautions, or for all equipment that
is built in, in a way that it cannot be reached normally.
7.
In all cases where the guarantee is granted but where the intervention occurs later than 6 months after the
start of the guarantee, and in all other cases, labour and transportation costs are calculated according to
scales set by Jaga. Customers can get information on those scales either from our sales administration
personnel, or from the maintenance engineer.
8.
All interventions not covered by the guarantee have to be paid in cash to the maintenance engineer.
9.
The guarantee starts on the date of the invoice. If the invoice is not available, the serial number or the date of
production prevails.
10.
Only the courts of judicial district Hasselt (Belgium) are authorised to deal with disputes arising from this
guarantee. It will apply Belgian law even when sales involved are subjects of EU member states as well as
non-EU member countries.
