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Jadens JD-268BT, User Manual

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Jadens JD-268BT User Manual Download Page 35

Green

Normal operation                                        

Flashing Green

Flashing Red

(every 2 seconds)

Flashing Red

(2 times per second)

Printer Head is

overheated

1. Paper shortage

2.Wrong size paper

Printer cover is not

fully closed

Check that the printer

cover is completely closed.

Printer will automatically 

resume once the printer 

head has cooled down.

Be sure that the labels are 

loaded correctly. You may 

need to run automatic label 

identification (point 5 at page 3-4),

Light color

Description

Troubleshoot

14. LED indicator

15. Specifications

32

See FAQ at support.jadens.com

Printing Method                                                                      Thermal

Resolution                                                                                 203DPI

Max Printing Speed                                                               150mm/s

Label Width                                                                              1.57''-4.1'' (48-108mm)

Label Thickness                                                                      0.08-0.2mm

Connection                                                                               USB + Bluetooth

Input Voltage                                                                           100-240V

Power Adapter                                                                        24V / 2A

Supported Paper                                                                    Direct Thermal Labels / Paper

Supported Operating Systems                                         Windows
                                                                                                       MacOS
                                                                                                       iOS
                                                                                                       Andriod

Printing Life                                                                              About 700,000 Labels

Label Minimum Length                                                       1.18''(30mm)

Summary of Contents for JD-268BT

Page 1: ...Version 2 0 ...

Page 2: ...ears with your order No support jadens com Please kindly contact us if you have any trouble or question when installing and using support jadens com 1 800 752 7660 Scan the below QR code to talk with us Customer Support Scan or upload this QR code using the WhatsApp camera to add us Customer Support Extended Warranty ...

Page 3: ... 5 How to feed label 6 Installation for Windows 7 Installation for Mac 8 Printer preference setting 10 Important Tips Print label of multiple size using Take a snap shot 11 Frequently asked questions 9 Smartphone APP Setup 16 Safety tips 12 Pro tips 14 LED indicator 13 Driver removement 17 Maintenance 15 Specifications ...

Page 4: ... Latch Print Head Paper Cutter Roller Paper Guide Power Supply Port USB Cable Port Power Switch O off I on Paper Holder Printer Power Adapter Cable USB Cable USB C to USB Adapter For Mac U disk Instruction video 1 Fan fold Label Paper Holder User Manual 1 Appearance 2 Packing list Feed Reset Button ...

Page 5: ...or injure Unplug if no use in a long time Ensure the printer is off Connect the power Connect the USB cable to the printer Turn the power on Attach the power cord to the adapter Plug the power cord into the socket Connect the printer and computer Note 1 2 3 4 5 6 7 See FAQ at support jadens com ...

Page 6: ...for 4 6 4 The suitable label size Label standard size 5 How to feed label Ensure the printer is off Pull the release latch to open the cover Load the label and adjust the paper guide to fit the width of paper The label you peel off should be facing up toward the ceiling Carefully close the cover 1 2 3 4 See FAQ at support jadens com ...

Page 7: ...c label identification Press and hold the feed button until you hear one beep Jadens will start automatic label identification the label will go back and forth for several times and then be positioned at the tear off point Jadens is ready to print Fan fold Type Label Loading Roll Type Label Loading 5 6 ...

Page 8: ...iver Setup exe to your PC desk open and install it as below b Install the driver and printer for Windows 6 Installation for Windows Recommend to close security software before installation in case of preventing installation and you can open it again after installation Note You can also download Driver for Windows JD 268BT from https www jadens com support download label printer drivers Driver vers...

Page 9: ...that means your computer and printer are not connected Please connect them via USB port or turn on power then install again 1 2 3 Click Get USB Port to get the USB port which your computer connect to the printer and then click Setup The printer will be successfully set up ...

Page 10: ...click Device click Printer scanners and then you will find the printer Label Printer 4inch Click Manage to print a test page and print labels successfully that means you have set up the printer successfully If you can t print successfully please restart your computer and printer then install driver again Repeat installation will create duplicate copies of the printer in your operating system such a...

Page 11: ...See FAQ at support jadens com ...

Page 12: ...XX are suffixes which will vary depending on the different printer and mark down the COM number For example here is COM3 1 3 2 Click Printer Scanners Find Label Printer 4inch Manage Printer properties Ports Check in the Ports match to your Bluetooth Port For example here is COM3 Click OK b Change printer s port to the COM that matches to the Bluetooth ...

Page 13: ...If you can t find which COM port match with Bluetooth port please restart your computer and printer then install driver again 1 2 1 2 3 Note Please ignore the message Driver is unavailable as it is normal and won t affect the printing ...

Page 14: ...ower and computer JADENS is only compatible with MAC OS V 10 9 or later Installation guide video in U disk for better reference See FAQ at support jadens com Note If you can t print seccessfully please restart your computer and printer install again c Now you can unplug the USB cable from computer and then Open PDF file recommend to use Adobe Choose printer named Label Printer 4inch You may set up ...

Page 15: ...stem Preferences and click on Security Privacy If you don t see the warning you can skip this step d Click on Open AnyWay button lf you don t see the warning you can skip this step See FAQ at support jadens com ...

Page 16: ... on open and continue to install the printer Follow the installation steps until you see The installation was successful window f Open System Preferences click Printer and Scanners See FAQ at support jadens com ...

Page 17: ... g Click to add a new printer h Click Thermal Label Printer and choose successfully in the drop down menu See FAQ at support jadens com ...

Page 18: ...i Choose Label Printer click OK j Click Add now the printer has been installed in your Mac book successfully See FAQ at support jadens com ...

Page 19: ...ter preference setting 8 1 Printer preference setting for windows 1 Setting the paper quality Go to the Setting click Device click Printer scanners find the printer Label Printer Click Manage click Printer Preference In this part you can set the print page size and print speed and density of the label a Go to Page Setup According to the label size choose the corresponding page size Generally most s...

Page 20: ...ng speed and printing darkness Especially for density If the labels print out light or not clear you can change the density For Windows system please set the density at 8 12 For Mac system please set the density at 2 5 See FAQ at support jadens com ...

Page 21: ... Open a PDF file in the size of 4 6 inch as Adobe click print ensure you choose the right printer Label Printer lf you want to print word file please transfer it to PDF file to get the best quality See FAQ at support jadens com ...

Page 22: ...orresponding solution or directly contact us Customer support is available for all your questions through email or hotline support jadens com phone 1 800 752 7660 8 2 Printer preference setting for MAC In this step we will show you how to set the print preference helping you print out well a Open a sample PDF file in size of 4 6inch click print Before printing please make sure the size of thermal l...

Page 23: ...ck page setup you can select the page size you want to print Note Before printing please make sure the size of thermal labels you load and the size settings on devices are same See FAQ at support jadens com ...

Page 24: ... printer preference Choose printer feature set up the Darknsss and Print speed If there is no suitable size for click manage custom sizes input the width and height then click ok See FAQ at support jadens com ...

Page 25: ...See FAQ at support jadens com ...

Page 26: ...Tips The darkness larger number means higher darkness If labels print out light you can adjust it to large value 2 4 is recommended d After set up click Print See FAQ at support jadens com ...

Page 27: ...le is unusual size such as A4 which can t be found the same size label to buy In this situations you have to use the function of take a snapshot to print Here are the steps to operate 1 For windows a Open the PDF in Adobe Reader b From the top panel select Edit Take a Snapshot choose the area you want to print See FAQ at support jadens com Go to support jadens com find and download smartphone App a...

Page 28: ...sure the page size match to the loaded label size Otherwise it is possible that it prints out over label or misaligned c Click Print set up the page size same as the labels you load Then print See FAQ at support jadens com ...

Page 29: ... desktop Click Open Click Desktop Choose PDF file or you can open the file with Adobe b From the top panel select View Rotate View Clockwise so that the labels are side by side If the labels has laid vertically please skip this step See FAQ at support jadens com ...

Page 30: ...he labels that you need so that you can print a specific range of label 2 If you want to print the label that include barcode please make sure print out the barcode vertically in case the high temperature lead to the barcode print out blocks and can t be scanned See FAQ at support jadens com ...

Page 31: ...to support jadens com to see FAQ 11 Frequently asked question Anytime you change label size run the automatic label identification by pressing and holding the feed button until you hear one short beep Press the feed button on the printer to skip a blank label To run a self test press and hold the feed button until you hear two short beeps 12 Pro tips 13 Driver removement For windows Before removing...

Page 32: ...29 2 Click Print server properties Findthe driver Label printer 4inch Remove driver and driver package Click Delete See FAQ at support jadens com ...

Page 33: ...For Mac Before removing please ensure the USB port has been removed on your computer 1 Lanuchpad System Preferences Printer Scanners 30 See FAQ at support jadens com ...

Page 34: ...1 2 2 Find Thermal Label Printer Click _ Click Delete Printer 31 See FAQ at support jadens com ...

Page 35: ... loaded correctly You may need to run automatic label identification point5atpage3 4 Light color Description Troubleshoot 14 LED indicator 15 Specifications 32 See FAQ at support jadens com Printing Method Thermal Resolution 203DPI Max Printing Speed 150mm s Label Width 1 57 4 1 48 108mm Label Thickness 0 08 0 2mm Connection USB Bluetooth Input Voltage 100 240V Power Adapter 24V 2A Supported Paper D...

Page 36: ...mpletely dried then close the cover 4 Connect the power cord and print a test page to check if it is clean 17 Maintenance CLEANING THE PRINT HEAD 16 Safety tips The printer head can become very hot after printing labels Do not touch the printer head until it has cooled Do not bend the power cord excessively or place objects on the cord This could result in fire Keep the printer out of reach of chil...

Page 37: ...s com support jadens com 1 800 752 7660 support jadens com Scan the below QR code to talk with us Can we help For further assistance please contact Customer Support Scan or upload this QR code using the WhatsApp camera to add us ...

Page 38: ...35 See FAQ at support jadens com ...

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