Jacuzzi LCD Series Manual Download

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STANDARD TROUBLESHOOTING APPROACH

S.T.A. MANUAL 2011+ JLX/J200

2011-2013 J300

LED SERIES

Summary of Contents for LCD Series

Page 1: ...STANDARD TROUBLESHOOTING APPROACH S T A MANUAL 2011 JLX J200 2011 2013 J300 LED SERIES...

Page 2: ...for your protection Always use extreme cau tion whenever performing repairs to electrical control system components of any kind DANGER Electrical Shock Hazard Exists High Voltage Present on Circuit Bo...

Page 3: ...J200 models not equipped with a circulation pump 9 4 6 Programming the Circulation Pump Filtration Cycle For models equipped with a circulation pump 10 4 7 Programming the CLEARRAY Ultraviolet Water...

Page 4: ...ng 36 8 9 2012 CLEARRAY Not Working 37 8 10 Weak or Surging Jets 38 8 11 Jets Pump Runs and Quits During Jet Mode 39 8 12 Circulation Pump Not Working JLX J300 and J200 with circ pump option only 40 8...

Page 5: ...rvice low and profit margin high also creates customer satisfac tion That s being a professional 1 4 Before Leaving the Shop Phone the customer s personally if possible and ask what problem s should b...

Page 6: ...you service Compliment customers on the things they are doing right Tell them how their care and attention can stop trouble before it starts Mention if you noticed any adverse conditions especially in...

Page 7: ...protective bags 2 3 What About Wrist Straps and Special Mats The purpose of these devices is to keep the technician the work surface and the circuit board at the same electrical potential and to drai...

Page 8: ...d time for low intensity a fourth time to turn off The displayed color is changed using the light mode button E below E Light Mode Button Selects one of 4 color modes for waterfall footwell and accent...

Page 9: ...lder lights on in unison Press once for high intensity a second time for medium intensity a third time for low intensity a fourth time to turn off The displayed color is changed using the light mode b...

Page 10: ...ets 2 Button Turns high speed jets pump 2 on and off Press once to turn on a second time to turn off 2 pump models only E Light Button With standard incandescent light Turns underwater light on and of...

Page 11: ...he remaining of the cycle to filter and clean your spa Note In 2011 2012 the circulation pump had a default runtime of 24 hours In 2013 the default time changed to 8 hours except for the J 315 and J 3...

Page 12: ...cycle the jets pump1 low speed and circulation pump will activate Standard Mode F0 5 minutes of filtration per day one 5 minute Blow Out cycle every 24 hours to purge all plumbing lines F1 1 hour of...

Page 13: ...not equipped with a circulation pump To select a pre programmed filter cycle or lockout mode press and hold both control panel WARMER and COOLER buttons at the same time then release Then press eithe...

Page 14: ...cation System For models equipped with a circulation pump A Programming the CLEARRAY System U or Corona Discharge Ozone O3 Press and hold the Jets pump 1 1 and Cooler button at the same time for 3 sec...

Page 15: ...old the Jets pump 1 and Cooler buttons at the same time for 3 seconds b Press the Warmer button to scroll to U c Press the Jets pump 1 button to switch from U to O3 d Press and hold the Jets pump 1 an...

Page 16: ...pump and ozone run 8 hours Cycle starts approximately two minutes after power up Ozonator shuts off when either JETS button is pressed The Ozonator will resume operation approximately 5 minutes after...

Page 17: ...cifications J200 Ozone System Specifications Models with a Circulation Pump Circulation pump and CLEARRAY run 24 hrs Cycle starts approximately two minutes after power up CLEARRAY shuts off when eithe...

Page 18: ...pump main pump CLEARRAY and aftermarket ozone if applicable will remain off until the water temperature cools to the set temperature then reactivate as programmed This setting is not user programmable...

Page 19: ...ntinue pressing to display one of seven constant colors Random Solid color or Strobe lights flash in white color Note Anytime the light has been manually turned on it will automatically turn off after...

Page 20: ...720 6600 722 J 280 2013 No X X 5 59 J 280 2012 No X 5 59 J 280 2012 Yes X 3 60 J 280 2011 No X 5 57 J 280 2011 Yes X 3 57 J 275 2012 No X X 5 59 J 270 2012 No X 5 59 J 270 2012 Yes X 3 60 J 270 2011 N...

Page 21: ...Jumper OFF Enables 50A logic forces heater off when both pumps are on high speed Pins 3 4 Jumper ON Enables 2 Pump Operation Pins 3 4 Jumper OFF Enables 1 Pump Operation Pins 5 6 Jumper ON Enables 60A...

Page 22: ...c modes Each mode affects overall energy consumption and heater performance Pins 1 2 Jumper ON Enables 20A logic forces heater off when either jets pump is on high speed Pump 2 only runs in high speed...

Page 23: ...filtration cycle begins to operate The filtration cycle can be modified any time after the start up sequence ends You will be able to select a pre programmed filter cycle and reset your temperature s...

Page 24: ...raise water temperature to approximately 65 F 18 C canceling the ICE error message After the error message is canceled the low speed pump will turn off circulation pump models only and the heater will...

Page 25: ...peration with an ohmmeter set to 1000 2000 range for continuity across switch terminals Measure resistance across switch terminals for infinite resistance with the magnet arm not touching the switch b...

Page 26: ...nts 25 and 26 See pages 50 53 Is there current draw Refer to Section A2 page 45 for expected heater current consumption values Check heater element with clamp on ammeter around one of the heater eleme...

Page 27: ...oesn t bottom out in fitting Fig 8 Retest system Is wire shorted Replace wire Make sure wire is not shorted when installed on switch For models where the wire is removable J200 Models without the circ...

Page 28: ...erature high enough to initiate a heat call J LX J300 J200 with Circ Pump Is voltage from circuit board to circulation pump ok Test point 14 and 15 See page 50 53 J200 without Circ Pump Is voltage fro...

Page 29: ...pressure sensor cable Remove flow or pressure switch and inspect for debris blockage Remove blockage or replace switch Re install flow or pressure switch Install flow switch with arrow pointing in dir...

Page 30: ...Put hot tub in standard filtration mode pg 7 Set temperature high enough to initiated a heat call Remove power to hot tub then plug in a spare control panel Turn power on Does indicator work now Repla...

Page 31: ...s check out ask the customer if the SN2 error has ever displayed If the SN2 error mes sage has displayed replace temperature sensor 6 Tell the customer what you have done that you are not sure the pro...

Page 32: ...e within two minutes after applying power Refer to Sections 4 3 4 7 page 7 If filter cycle starts approximately two minutes after setting no corrective action is re quired If filter cycle does not sta...

Page 33: ...Blue Wire 12vAC Constant Voltage A DCU Unit A To location A on the DCU Unit To location J1 on the Board RED J6 BLK J5 J1 J2 J3 J4 F1 JP1 4 2 3 1 6 5 8 7 J20 K1 K2 K3 K4 K5 K6 K7 K8 J21 J11 J12 J13 J14...

Page 34: ...n Cable provides constant 12 VAC from yellow transformer wires Red Wire 12vAC Constant Voltage 2013 DCU Diagram 2011 2012 DCU Diagram DCU wires splice into the yellow transformer wires 4 2 3 1 6 5 8 7...

Page 35: ...he same place and perform the same test as with the previous light Continue to follow this procedure until all lights have been tested Step 4 Now replace DCU and any lights that were determined to per...

Page 36: ...J1 on the Board RED J6 BLK J5 J1 J2 J3 J4 F1 JP1 4 2 3 1 6 5 8 7 J20 K1 K2 K3 K4 K5 K6 K7 K8 J21 J11 J12 J13 J14 J15 J16 J17 J18 J19 J8 J9 J10 J7 TRANSFORMER T1 J210 Models 2011 2012 J230 J270 2011 J...

Page 37: ...ary by model To location J1 on the Board RED J6 BLK J5 J1 J2 J3 J4 F1 JP1 4 2 3 1 6 5 8 7 J20 K1 K2 K3 K4 K5 K6 K7 K8 J21 J11 J12 J13 J14 J15 J16 J17 J18 J19 J8 J9 J10 J7 TRANSFORMER T1 To Sloan DCU c...

Page 38: ...s at the front right corner of the spa Remove cabinet where the first LED daisy chain is located LEDs run clockwise start point is at the front right corner of the spa Check voltage across points 18 a...

Page 39: ...urn on jets pump Do you hear a relay click on the circuit board Is voltage from circuit board to main pump test point correct Check for 240 VAC 120 VAC for convertible J 210 J 315 J 325 models at reco...

Page 40: ...at circuit board ozone outputs Test points 16 and 17 See pages 50 53 Convertible J 210 J 315 J 325 models only Is there a faint buzzing sound coming from the ozonator s internal high voltage arching c...

Page 41: ...proximately 2 minutes for filter cycle to begin Is filter cycle running Yes No No Yes Yes No Yes No DANGER Electrical Shock Hazard Exists High Voltage Present on Circuit Board Use Extreme Caution whil...

Page 42: ...idge clogged or dirty Is the filter cartridge installed correctly Is the weir gate or skimmer operating correctly Clean or replace filter cartridge Take pump housing apart Is debris present in pump im...

Page 43: ...ints See table at right for a listing of recommended test points Replace circuit board Is there sufficient voltage connected to hot tub Check for 240 VAC 10 or 120 VAC 10 for convertible J 210 J 315 J...

Page 44: ...Tools Clamp on Ammeter Voltmeter Suggested Spare Parts Circuit Board Circulation Pump Standard Troubleshooting Approach This applies to 2011 2013 J300 Models not 2014 Refer to pages 50 53 for testing...

Page 45: ...pacitor This component is inside the pump motor housing Diagnostic Tools Voltmeter Suggested Spare Parts Pump Capacitor Circuit Board Standard Troubleshooting Approach Press JETS 1 button Check voltag...

Page 46: ...42 APPENDIX...

Page 47: ...er models are North American 60 Hz are exclusively powered by 240 VAC All Models Export 50 Hz are exclusively powered by 230 VAC 10 see Figure C below Verify All Convertible Models Power Connections a...

Page 48: ...20 VAC then across 2 and 23 for 120 VAC GRN 1 2 Export 50 Hz 230 VAC Models Fig E TB1 BLK RED GRN 1 2 North American 60 Hz 240 VAC 3 Wire 1 and 2 pump models Fig D TB1 1 2 23 BLUE BLUE BROWN HOT HOT H...

Page 49: ...ed High Low J 210 only 10 6A 13 6A 2 6A 3 9A Pump 2 High speed only 9 0A 11 0A Heater 1 kW 4 kW Con vertible Models Only 7 0A 9 0A 120 VAC 16 7A 240 VAC Heater 5 5 kW 19 5A 23 5A 240 VAC Circulation P...

Page 50: ...est Points Voltage 10 Pump 1 Low Speed 5 and 6 240 VAC Pump 1 High Speed 5 and 7 240 VAC Circulation pump 14 and 15 240 VAC Water heater 12 and 13 240 VAC CLEARRAY or Ozone generator optional 16 and 1...

Page 51: ...bvious blockage exists the flow or pressure switch can be tested Refer to page 21 for switch testing instructions J 230 J 235 J 245 J 270 J 275 J 280 2011 2013 J 335 J 345 J 355 J 365 J 375 J LX J LXL...

Page 52: ...e hot tub There are many conditions that can cause a watchdog error message Except for a runaway heat condition most are caused by a faulty circuit board bad hi limit sensor or temperature sensor On r...

Page 53: ...ause ozone breaks down quickly into oxygen O2 a residual sanitizer must be used There are two choices chlorine or bromine While chlorine is oxidized by ozone just as quickly as bromine residual bromin...

Page 54: ...perature Display This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any...

Page 55: ...ing two conditions 1 This device may not cause harmful interference 2 This device must accept any inteference received including interference that may cause undesired operation Heater 5 5 kW 240 VAC L...

Page 56: ...7 J8 J9 J10 J5 J6 Heater IN Heater OUT Thermo Switch located inside the heater for certain models F1 K1 K2 K3 K4 K5 K7 K8 BRN BRN BLU BLU BRN BRN BLK BLU BRN BLU BRN J1 Control Panel not offered on al...

Page 57: ...LED Lighting System DCU Logic Jumper Settings JP1 1 2 ON 20A Logic JP1 1 2 OFF 30A Logic JP1 3 4 ON 2 Pump Operation JP1 3 4 OFF 1 Pump Operation JP1 5 6 ON 40A Logic Remove JP1 1 2 Jumper JP1 5 6 OFF...

Page 58: ...Hot 1 Ground Red Pigtail Neutral Bus Ground TB2 TB1 Black White Green Main Service Panel with GFCI Hot Tub Load Box White Black Red 240 VAC 120 VAC White Black Red 240 VAC 2 Pole GFCI Breaker Ground L...

Page 59: ...Main Panel Hot Tub Load Box 2 Pole GFCI Breaker Ground No Load Neutral Wire Main Panel with Secondary GFCI Shut Off Box Using a 2 Pole GFCI Breaker with 2 Wire Grounded Connection 3 Wires to Hot Tub...

Page 60: ...39000 69 8 21 37290 71 6 22 35400 73 4 23 34170 75 2 24 32700 77 0 25 30000 78 8 26 28740 80 6 27 27540 82 4 28 26400 84 2 29 25311 86 0 30 24270 87 8 31 23280 89 0 32 22329 91 4 33 21429 93 2 34 205...

Page 61: ...a paper clip into the slot cor responding with the wire to be removed This will depress the tine on the pin allowing the wire to be pulled from the harness IMPORTANT When reinstalling the sensor switc...

Page 62: ...ub is more than 10 feet from an outlet it must be hard wired to a single pole 15 amp GFCI breaker Refer to pages 50 53 for specific circuit board configurations 240 VAC Power Configuration Convertible...

Page 63: ...le 30 pin Connector USB AUX AUDIO MODE REPEAT RANDOM 1 2 1 2 FM JET DIR DIR B C I A BLUEWAVE stereo with connections H Spade connectors connect to the power supply B Control Panel connection I Power s...

Page 64: ...connect to the power supply B Remote sensor connection connects to remote sensor unit I Power supply located in equipment bay C Antenna connection on stereo J TB1 terminal located in control box D St...

Page 65: ...to testing the power supply D Testing the power supply 1 Turn power to the spa OFF 2 Disconnect the spade connectors between the power supply I and the spa wiring harness H 3 Turn power to the spa bac...

Page 66: ...els with circ pump Introduce ozone 24 hours a day until a JETS button is pressed Both filter cycle and ozone production is canceled after a JETS button is pressed and then turn back on approxi mately...

Page 67: ...____________________________________ Address__________________________________________ Phone ________________ 1 Model of Hot Tub_______________________ 2 Serial Number___________________________ 3 Ope...

Page 68: ...Jacuzzi Hot Tubs 14525 Monte Vista Ave Chino CA 91710 Phone 909 606 7733 Fax 909 606 0195 Website http www Jacuzzi com A 08 14 2014 Jacuzzi Inc Printed in U S A...

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