ABNORMAL LOSS OF POOL WATER
Leak inside dial valve; Leakage from pool or piping.
HIGH PRESSURE IN FILTER
Diry filter; Backwash adapter installed in return; Calcified sand bed; Return lines
too small.
LOW PRESSURE IN FILTER
Dial valve incorrectly set; Pump running too slow (plugged); Air leakage into
pump suction.
MOTOR DOES NOT START:
Disconnect switch open or fuses blown; Motor windings burned out; Defective
starting switch inside motor or defective wiring.
MOTOR DOES NOT REACH FULL SPEED:
Low voltage; Shaft binding or impeller rubbing.
MOTOR OVERHEATS (protector trips):
Low voltage; Inadequate ventilation.
PUMP DELIVERS LITTLE, OR NO WATER/LOW PRESSURE:
Pump not primed; Leakage of air into suction system; Impeller clogged; Valve in
suction or discharge line partly closed; Suction or discharge line partly plugged
or too small; Plugged basket in skimmer or hair in lint strainer; Dirty filter.
HIGH PUMP PRESSURE:
Discharge valve or inlet fittings closed too much; Return lines too small; Dirty
filter.
NOISY PUMP AND MOTOR:
Plugged basket in skimmer or hair in lint strainer; Defective motor bearings;
Valve in suction line partly closed or line partly plugged; Vacuum cleaner hose
plugged or too small; Piping causing strain on pump case; Impeller rubbing on
pump case.
LEAKAGE OF WATER AT SHAFT:
Shaft seal requires replacement.
AIR BUBBLES AT INLET FITTINGS:
Leakage of air into suction line or strainer; Restriction in suction line; Low water
level in pool.
NOTE: If the recommendations in the Trouble Shooting portion of this
manual do not solve your particular problem(s), please contact your local
dealer for service.
JACUZZI
®
POOL PRODUCTS - Limited Warranty
Cantar Pool Products (the Company or CPP)
warrants Jacuzzi
®
pool products to be free of defects in material and workmanship for a
period of
36
months from the date of purchase or
48
months from the
date of manufacture,whichever comes first, with the following
exceptions:
Shaft Seals
- For all pumps with the Jacuzzi
®
patented “dry-run” heat
sink, the shaft seal carries an
unconditional
warranty against damage
or failure for 2 years from date of purchase/installation.
Light Bulbs
- FullMoon Watercolor LED light bulbs are warranted for
1 year from date of purchase; incandescent bulbs are warranted for 90
days from date of purchase.
Misc.
- Filter elements, DE grids, white-goods, strainer baskets,
strainer basket “flap” and “priming tube”, pressure gauges, square
rings, o-rings, gaskets, and all replacement parts are warranted for 1
year from the date of purchase.
In order to activate this 3-year warranty, Jacuzzi
®
products may
be registered with Cantar Pool Products by either of the following
methods:
•
Mail-in Warranty Registration Card
•
Online at www.cantar.com
This warranty extends only to the original retail purchaser and only
during the time in which the original retail purchaser occupies the site
where the product was originally installed. CPP’s warranty obligation
with regard to equipment not of its own manufacture is limited to the
warranty actually extended to CPP by its suppliers.
THIS WARRANTY IS EFFECTIVE January 1, 2005. ANY IMPLIED
WARRANTIES WHICH THE PURCHASER MAY HAVE, INCLUDING
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, SHALL NOT EXTEND BEYOND THE APPLICABLE
WARRANTY PERIOD.
Some US states or Canadian provinces do
not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you. IN NO EVENT SHALL CPP
BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some US states or Canadian provinces do not allow the exclusion
or limitation of incidental or consequential damages, so the
above may not apply to you
.
This warranty applies to products used in swimming pool, spa, &
aquaculture applications only and does not apply to any product which
has been subjected to negligence, alteration, accident, abuse, misuse,
improper installation, abrasives, corrosion and/or electrolysis, improper
voltage supply, vandalism, civil disturbances, or acts of God (including
but not limited to freeze damage, lightening strikes, and other damage
caused by catastrophic events). The only warranties authorized by
CPP are those set forth herein. CPP does not authorize other persons
to extend any warranties with respect to its products, nor will CPP
assume liability for any unauthorized warranties made in connection
with the sale of its products. The Company will not be responsible for
any statements that are made or published, written or oral, which are
misleading or inconsistent with the facts as published in the literature
or specifications furnished by the Company.
WARRANTY CLAIM PROCEDURE
Warranty claims shall be made by contacting the installing/selling,
builder, dealer, or retailer (point of purchase) or the Jacuzzi
®
pool
products distributor in your area.
All equipment must be inspected by a local Company representative
or at the factory before warranty is authorized. All charges or expenses
for freight to and from the factory, removal and reinstallation of the
products, or installation of a replacement product are the responsibility
of the purchaser unless otherwise expressly authorized by Cantar
Pool Products. The Company, at its discretion, may repair or replace
free of charge (F.O.B. factory in Toronto, Ontario) any product that
proves defective within the warranty period, or it may issue credit in the
amount of the invoice of the defective equipment in lieu of repair or
replacement. The Company reserves the right to substitute new or
improved equipment on any replacements.
The provisions of this additional written warranty are in addition to
and not a modification of or subtraction from the statutory warranties
and other rights and remedies provided by any US state law or
Canadian provincial law.
FILTER MAINTENANCE
Filter tank and contents should not require attention other than backwashing,
provided water is kept in continuous chemical balance without heavy dosages
of corrosive chemicals.
TROUBLE SHOOTING
SAND BACK TO POOL
Sand too smal; Flow too high; Sand bed calcified; Broken laterals; Broken
manifold; Loose standpipe; Too much sand; Dial valve not engaged; Air
accumulation in filter.
SAND OUT OF BACKWASH HOSE
No backwash adapter/orifice; Flow too high; Too much sand in tank.
INADEQUATE FILTERING
Dirty make-up water; Improper sand; Sand is low; Algae in filter; Excessive dirt
in pool; Calcified sand bed; Heavy swimmer load; Flow rate too high/too low;
Backwashing cycle too short; Backwash adapter in wrong location; Backwash
line too small.
SHORT FILTER CYCLE
Dirty filter; Improper sand; Sand is low; Algae in filter; Excessive dirt in pool;
Calcified sand bed; Heavy swimmer load; Flow rate too high or too low;
Backwashing cycle too short; Backwash adapter in wrong location; Channels
low; Backwashing cycle too short; Backwash adapter in wrong location; Channels
in sand.
FILTER LEAKS
Tank cracked; Drain plug not tight; Valve/tank O-Ring damaged.
DIAL VALVE LEAKS
Handle not properly engaged; Valve/tank O-Ring damaged; Valve cover O-Ring
damaged; Pressure gauge needs sealant.
5
