GN 7100 – The Headset Telephone
Frequently Asked Questions
Product
1) Why should I use a headset telephone?
Using a headset telephone is like using a headset, with all the ergonomic and
hands-free advantages that follow. With its compact, all-in-one design, it
reduces both the telephone and the headset amplifier on your desk–cutting
down on desktop clutter, while significantly reducing overall equipment costs.
2) Which headsets can be used with the GN 7100?
The GN 7100 is compatible with any GN Netcom brand headset that is equipped
with the GN Netcom QD (Quick Disconnect).
3) When should I recommend the GN 7100 as a solution?
Call centers and telemarketing offices that are using predictive dialers will find
the GN 7100 the perfect desktop telephone solution. With its low unit price, it is
a cost-effective and flexible telephone solution, and more units can easily and
inexpensively be added as the number of agents/users increase. Additionally,
the GN 7100 is ideal for small office environments with an analog telephone
system.
Functionality
4) Is it necessary to use an amplifier with the GN 7100?
No. The GN 7100 is an analog telephone designed specifically for use with a
headset, instead of a handset. It offers sound-level protection by limiting the
receive decibel level of incoming calls. Noise-canceling of the ambient room
noise is accomplished through the headset.
5) How do I answer calls using the GN 7100?
When you receive an incoming call, simply put on your headset and press the
On/Off button on the GN 7100. The on-line indicator lights, indicating you are
on a call. Pressing the On/Off button again will end the call. The on-line
indicator goes out and the display returns to the current time of day.
6) How do I place a call using the GN 7100?
To place a call, put on your headset and press the On/Off button on the GN
7100. The on-line indicator lights and you will hear a dial tone. Dial the phone
number. The display shows the number dialed and then changes to show the
elapsed time of your current call. Pressing the On/Off button again will end the
call. The on-line indicator goes out and the display returns to the current time of
day.
7) What information is available on the display?
The 12-digit LCD display shows the current time, last number dialed, length of
the latest call, and contents of the memory buttons.
