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Jabra ENHANCE SELECT 50, User Manual

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Jabra ENHANCE SELECT 50 User Manual Download Page 48

Issue

Potential cause

Potential solution

No sound

Is the hearing aid turned off?

Turn it on.

Is there a battery in the hearing aid?

Insert a new battery.

Is the battery still good?

Replace with a new battery.

Is the receiver wire broken?

Contact Jabra Enhance for a replacement.

Does the hearing aid need cleaning, or is
the wax filter clogged?

Clean your hearing aids and change your
wax filters.

Is your ear full of wax?

Visit your doctor.

Sound is distorted,
spluttering, or
weak?

Is the battery dead?

Replace with a new battery.

Is the battery dirty?

Clean it or replace it with a new one.

Is the receiver wire broken?

Consult your hearing care
professional.Contact Jabra Enhance for a
replacement.

Is there moisture in your hearing aid?

Use a desiccant (drying kit).

48

Summary of Contents for ENHANCE SELECT 50

Page 1: ...ENHANCE SELECT 50 Life is richer when you can hear it User guide Receiver In Ear hearing aids...

Page 2: ...t speech and learning so professional fitting and continuing care are also important WARNING When to See a Doctor If you have any of the problems listed below please see a doctor preferably an ear nos...

Page 3: ...lasting If you re in a loud place you should use the right kind of hearing protection instead of wearing this device In general if you would use ear plugs in a loud place you should remove this devic...

Page 4: ...raining or counseling can help them get more out of their devices If you have hearing loss in both ears you might get more out of using hearing aids in both especially in situations that make you tire...

Page 5: ...r ears 17 Removing your hearing aids from your ears 20 Using your hearing aids 21 Using a telephone 23 Advanced options 24 Wireless accessories 28 Cleaning and caring for your hearing aids 29 General...

Page 6: ...6...

Page 7: ...abra Enhance Select app Intended use The hearing aid is intended to amplify sound for individuals 18 years of age or older with perceived mild to moderate hearing impairment The device is intended for...

Page 8: ...cal performance expressed in user needs and claims The clinical data leaves no questions open regarding clinical performance and is for this reason deemed sufficient What is in the box The following i...

Page 9: ...ies Legal manufacturer CAUTION Indicates a situation that could lead to minor and moderate injuries NOTE Advice and tips on how to handle your hearing aid better Date of manufacture Follow instruction...

Page 10: ...Your hearing aid 1 Receiver wire 2 Receiver 3 Dome an open dome is shown 4 Push button 5 Microphone inlets 6 Battery compartment 7 Model and serial number in the battery compartment 1 3 2 5 6 4 7 10...

Page 11: ...d open domes are available in different sizes Domes are all light gray NOTE Only use domes supplied by Jabra Enhance See Changing your hearing aid domes page 32 for instruction on how to change the do...

Page 12: ...optional The sport lock helps keep your hearing aids in place when you are physically active See Mounting a sport lock on the receiver page 42 for instruction on how to mount the sport lock on the re...

Page 13: ...of the body as the battery can cause serious injuries If a battery has been swallowed or placed inside any part of the body seek immediate medical attention 4 Do not recharge zinc air batteries They m...

Page 14: ...1 Open the battery door with your fingernail Remove the old battery if there is one 2 Remove the packaging and protective foil from the new battery Wait for two minutes while the battery activates 3...

Page 15: ...hen your hearing aids will turn off NOTE Keep extra batteries with you Low battery alert when paired with wireless accessories optional NOTE Your batteries will run out faster when you use wireless fu...

Page 16: ...attery level Signal Hearing aid Remote control Streaming Fully charged P P P Low 4 even tones P P x Depleted 3 even tones and 1 longer tone P x x These will work again when you insert a new battery 16...

Page 17: ...your left ear the other for your right Do not swap them Please pay attention to this when cleaning storing and inserting the hearing aids Left hearing aid Right hearing aid When you place your left an...

Page 18: ...he wire rests against your head You can check in a mirror NOTE To avoid whistling ensure that the wire and dome fit correctly into your ear If you continue to experience whistling check the troublesho...

Page 19: ...g aid with a sport lock 1 Insert the hearing aid as usual 2 Tuck the sport lock into the bottom of the concha the part of your ear just outside the ear canal NOTE Sport locks may become stiff brittle...

Page 20: ...Removing your hearing aids from your ears 1 Lift the hearing aid off your ear 2 Hold the receiver wire with your thumb and forefinger where it bends and pull the dome out of your ear canal 20...

Page 21: ...ose the battery door To turn the hearing aid off open the battery door with your fingernail Smart Start Smart Start delays the time before your hearing aid turns on after you close the battery door Wi...

Page 22: ...e down press the button on the left hearing aid for less than 1 second Changing programs Push the button for 1 2 seconds to switch from one program to the next Your hearing aids will beep to confirm t...

Page 23: ...u can also try holding the telephone slightly away from the ear Mobile phones Your hearing aids comply with the most stringent Standards of International Electromagnetic Compatibility Any degree of di...

Page 24: ...of compatible devices and operating system requirements Visit jabraenhance com start to learn how to pair your hearing aids to your mobile device and download the Jabra Enhance Select app If your Blu...

Page 25: ...rvices optional If you have signed up to use Online Services available with your hearing aids you can allow your hearing aids to be adjusted remotely All you need is a compatible mobile device with in...

Page 26: ...cation CAUTION When boarding a flight or entering an area where RF transmitters are prohibited wireless functionality must be deactivated NOTE Both hearing aids must be set in Flight mode even with sy...

Page 27: ...n additional 15 seconds after wireless function resumes before opening and closing the battery compartment again for any reason Flight mode will resume if you open and close the battery compartment du...

Page 28: ...and most other audio sources to your hearing aids at a volume that suits you A phone clip streams phone conversations and stereo sound to both hearing aids and doubles as a remote control A wireless m...

Page 29: ...ht discolor the hearing aid or get into the hearing aid causing damage 5 Do not immerse your hearing aid in any liquid 6 Keep your hearing aids away from excessive heat and intense direct sunlight The...

Page 30: ...ue to humidity or excessive perspiration the use of a drying kit is recommended WARNING Always turn your hearing aids off while cleaning and maintaining them Cleaning tools 1 Soft cloth 2 Brush for cl...

Page 31: ...he bristles on the small brush into the inlets because the microphones may be damaged NOTE If the microphone inlets remain clogged after brushing the exterior ask a hearing care professional to help y...

Page 32: ...one at a time on the receiver and test them in your ear Choose a dome size that fits snuggly yet comfortably in the ear canal NOTE Incorrect dome replacement can result in a dome being left in your e...

Page 33: ...omes 1 Remove the used dome by pulling it off the receiver and then discard it This may require a bit of force 2 Push the new dome over the ribbed end of the receiver 3 Check that the dome is securely...

Page 34: ...ome follow these instructions 1 Remove the used dome by pulling it off the receiver and then discard it This may require a bit of force 2 Push the largest petal back then press the tulip dome over the...

Page 35: ...mounted by verifying that the collar completely covers the ribbed end of the receiver 4 Push the larger petal toward the receiver This illustration shows a correctly mounted tulip dome Ensure the lar...

Page 36: ...epend on how much wax your ears produce You will need your box of wax filter tools NOTE Hearing aids should not be used without a wax filter installed for any amount of time Using the hearing aid with...

Page 37: ...wax filter case and take out one of the tools Each tool has a small hook removal tip in one end and a new wax filter in the other 3 Insert the removal tip into the used wax filter and then pull the to...

Page 38: ...until the outer ring is touching the sound outlet 3 Pull the tool straight out Your new wax filter will remain in place Re attach your dome or a replacement dome NOTE If you don t feel confident perfo...

Page 39: ...mation The support team will be available to walk you through the measurement procedure which is also described here Determine the length of the receiver wire before ordering 1 Use the ear measuring t...

Page 40: ...val tool from your box Start removing the receiver by inserting the tip of the receiver tool into the small hole at the front of the receiver lock 2 Tilt the receiver tool downwards until the lock rel...

Page 41: ...earing instrument 5 Push the lock release down until it is flush with the back of the hearing instrument 6 The receiver is now attached and ready NOTE If you don t feel confident performing this task...

Page 42: ...on the receiver with the receiver wire up and the sport lock with the tail pointing down 3 Thread the sport lock over the receiver nozzle on to the body of the receiver 4 Ensure the sport lock is full...

Page 43: ...ARNING Never put a hearing aid battery in your mouth Keep hearing aid batteries away from pets children and people with cognitive intellectual or mental health challenges Never swallow batteries nor p...

Page 44: ...oom surveillance systems mobile phones metal detectors and radio equipment will not damage your hearing aids However they may briefly affect the sound quality in your hearing aids and may create undes...

Page 45: ...ly Do not swap them as this could damage your hearing Your hearing aids are color coded Left blue Right red If you have a sore or injury where your hearing aid touches your ear or head continued use o...

Page 46: ...to connections Do not restart your hearing aid if requested by someone you don t trust as this may compromise the safety of your device If your device plays the pairing sound at an unexpected time th...

Page 47: ...ce See the back page for contact information Feedback or whistling Is your dome inserted correctly in your ear Put it back in Is the volume very loud Reduce the volume Is the receiver wire broken Cont...

Page 48: ...s the hearing aid need cleaning or is the wax filter clogged Clean your hearing aids and change your wax filters Is your ear full of wax Visit your doctor Sound is distorted spluttering or weak Is the...

Page 49: ...aid on for long periods of time Always turn off your hearing aid when you are not using it e g at night Your batteries will run out faster when you use wireless functions like streaming from your mobi...

Page 50: ...roducts manufactured from new or serviceable used parts or repaired using new or refurbished replacement parts The warranty period of hearing aids is designated on your warranty card which is provided...

Page 51: ...to 43 C 109 F During transport or storage During transport or storage the temperature should not exceed the limit values of 20 C 4 F to 60 C 140 F at a relative humidity of 90 RH non condensing for a...

Page 52: ...A1 2020 Radio and Telecommunication testing is performed to be in compliance with applicable parts of the FCC rules in title 47 of the CFR Electroacoustic testing is performed according to ANSI ASA S3...

Page 53: ...energy and if not installed and used according to the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular...

Page 54: ...guide are VER12 02 Q FCC ID X26VER12 02 Q IC 6941C VER12 02 Q This device includes an RF transmitter which operates in the frequency band of 2 4 GHz 2 48 GHz Hearing aid variants Mini Receiver In the...

Page 55: ...Reference Test Gain Full on gain 50 dB SPL input Max HFA 58 50 dB Maximum output 90 dB SPL input Max HFA 116 113 dB SPL Total harmonic distortion 500 Hz 800 Hz 1600 Hz 0 3 0 4 0 7 Equivalent input no...

Page 56: ...he documentation and or other materials provided with the distribution THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT...

Page 57: ...rds 2023 GN Hearing A S All rights reserved Jabra is a trademark of GN Audio A S Apple the Apple logo iPhone iPad iPod touch are trademarks of Apple Inc registered in the U S and other countries App S...

Page 58: ...Notes 58...

Page 59: ...Notes 59...

Page 60: ...For support please contact Jabra 8001 E Bloomington Freeway Bloomington MN 55420 USA 800 854 2772 support jabraenhance com JabraEnhance com 402302011US 23 03 Rev B Date of issuance 2023 03 01...

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