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Jabra ENHANCE SELECT 200 Rx, User Manual

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Jabra ENHANCE SELECT 200 Rx User Manual Download Page 48

Troubleshooting

Issue

Potential cause

Potential solution

Feedback or
"whistling"

Is your earmold or dome inserted correctly
in your ear?

Put it back in.

Is the volume very loud?

Reduce the volume.

Is the receiver wire broken or the earmold
clogged?

Visit your hearing care professional.

Are you holding an object (e.g., a hat or a
telephone mouthpiece) close to the hearing
aid?

Move your hand away to create more
space between the hearing aid and the
object.

Is your ear full of wax?

Visit your doctor.

No sound

Is the hearing aid turned off?

Turn it on.

Is the hearing aid charged?
(Rechargeable model)

Charge the hearing aid.
(See the user guide for your charger.)

Is the hearing aid charger charged?
(Rechargeable model)

Charge the hearing aid charger.
(See the user guide for your charger.)

Is the receiver wire broken or the earmold
clogged?

Visit your hearing care professional.

Is your ear full of wax?

Visit your doctor.

48

Troubleshooting

Summary of Contents for ENHANCE SELECT 200 Rx

Page 1: ...ENHANCE SELECT 200 Rx Life is richer when you can hear it User guide Receiver In Ear hearing aids...

Page 2: ...r Model number Model number Battery type Rechargeable Dome earmold type Closed dome Small Medium Large Open dome Small Medium Large Power dome Small Medium Large Tulip dome RIE earmold Program Beep De...

Page 3: ...rospective hearing aid user to consult promptly with a doctor preferably an ear specialist such as an ENT before dispensing a hearing aid if you determine through inquiry actual observation or review...

Page 4: ...s It is recommended to perform an RECD measurement in order to ensure the correct target for the fitted OSPL90 CAUTION This is not hearing protection You should remove this device if you experience ov...

Page 5: ...imes need a few weeks to get used to them Similarly many people find that training or counseling can help them get more out of their devices If you have hearing loss in both ears you might get more ou...

Page 6: ...he medical evaluation and if appropriate the doctor will provide a written statement that the hearing loss has been medically evaluated and the person is a candidate for a hearing aid The doctor may r...

Page 7: ...lacing your hearing aids in your ears 14 Removing your hearing aids from your ears 18 Using your hearing aids 20 Advanced options 24 Cleaning and caring for your hearing aids 32 Wireless accessories 4...

Page 8: ...ive amplify and transfer sound to the eardrum of a hearing impaired person The hearing aid is intended to be used by adults and children 12 years of age or older The hearing aid is intended to be used...

Page 9: ...aring aid Rechargeable model Microphones LED Push button Receiver Dome Receiver wire Left blue right red color coding Model and serial number Open dome is shown Your own may look different Getting to...

Page 10: ...Receivers and sport locks Sport lock Dome Microphone Left right colour coding Your receiver may have a microphone as shown here Your hearing aids are color coded Left blue Right red The sport lock he...

Page 11: ...le hearing aid in your mouth Keep your rechargeable hearing aid away from pets children and people with cognitive intellectual or mental health challenges Never swallow lithium ion batteries nor place...

Page 12: ...batteries are low on power the volume in your hearing aids will momentarily reduce and a melody will play every 15 minutes until there is no more power then your hearing aids will turn off Low battery...

Page 13: ...aid Remote control Streaming Fully charged P P P Low 4 even tones P P x Depleted 3 even tones and 1 longer tone P x x These will work again when you charge the hearing aid Rechargeable model Preparing...

Page 14: ...ing on the receiver CAUTION If you have two hearing aids they may each be programmed differently Do not swap them as this could damage your hearing Your hearing aids are color coded Left blue Right re...

Page 15: ...place push the receiver dome into your ear canal 3 Push the dome far enough into your ear canal so that the wire rests against your head You can check in a mirror NOTE To avoid whistling ensure that t...

Page 16: ...insert a hearing aid with a sport lock 1 Insert the hearing aid as usual 2 Tuck the sport lock into the bottom of the concha the part of your ear just outside the ear canal NOTE Sports locks may beco...

Page 17: ...ld into your ear with a gentle twisting movement Move the earmold up and down and press gently Opening and closing your mouth may be helpful 3 Place the hearing aid behind your ear and ensure it is se...

Page 18: ...from your ears If your hearing aids have domes follow these instructions 1 Lift the hearing aid off your ear 2 Hold the receiver wire with your thumb and forefinger where it bends and pull the dome o...

Page 19: ...ntarily 2 Using your thumb and index finger gently pull the earmold not the hearing aid or the wire loose from your ear If your earmold has a removal cord pull it gently to assist The removal cord is...

Page 20: ...aming These are described elsewhere in this manual Explanation of indicator lights One 2 second green blink The hearing aid turns on and is in operating mode Three 1 second green blinks The hearing ai...

Page 21: ...Smart Start delays when sound comes through your hearing aid It gives you time to put on the hearing aid without whistling or other issues If you do not want to use this function ask your hearing car...

Page 22: ...For use in very noisy places more focused than the Restaurant program Restaurant For use in noisy places such as restaurants and social gatherings Music For listening to music Acoustic phone A specia...

Page 23: ...ds off and on again NOTE If you have two hearing aids with synchronization enabled changing the program on one hearing aid automatically applies the change to the second hearing aid as well Streaming...

Page 24: ...hone up to your ear canal or hold it close to the hearing aid microphones as illustrated 2 If you hear whistling try holding the telephone in the same position for a few seconds The hearing aid may be...

Page 25: ...rofessional can give you advice on available wireless accessories to enhance listening capabilities See also Wireless accessories page 42 Using your hearing aids with iPhone iPad and iPod touch option...

Page 26: ...ng aids contact your hearing care professional Controlling your hearing aid with the mobile device app optional The smartphone apps send and receive signals to and from the hearing aids via smartphone...

Page 27: ...rvices optional If you have signed up to use Online Services with your hearing aids you can have your hearing aids adjusted remotely without having to visit your hearing care professional All you need...

Page 28: ...optional If you place a magnet on the telephone receiver your hearing aids will automatically switch the telephone program on when the receiver is close to your ear When you remove the receiver from y...

Page 29: ...we recommend keeping the magnet or a telephone equipped with the magnet 30 cm 12 away from magnetically sensitive devices e g pacemakers Placing the Phone Now magnet Place the magnet on your telephone...

Page 30: ...ng experience on the telephone If your hearing aids have the Comfort Phone functionality enabled the hearing aid on the non phone ear automatically attenuates Do not cover the phone loudspeaker openin...

Page 31: ...TE You must follow the processes below for both hearing aids even if synchronization is enabled Turning off wireless communication activating Flight Mode Rechargeable model 1 Turn off your hearing aid...

Page 32: ...earing aids Cleaning tools These cleaning tools come with your hearing aids 1 Soft cloth 2 A brush with a battery magnet Your hearing care professional may give you a set of wax filters 32 Cleaning an...

Page 33: ...cosmetics perfume after shave hairspray lotions etc BEFORE putting on your hearing aids These products can damage or discolor your hearing aids 4 Never immerse your hearing aids in liquid 5 Keep your...

Page 34: ...sh across the microphones If your receiver has a microphone remember to brush that one as well NOTE Never try to put the bristles of the small brush or the cleaning wire into the microphone inlets Thi...

Page 35: ...care professional shows you how to change domes You should change your domes every 3 months or more often according to the advice of your hearing care professional NOTE Incorrect dome replacement can...

Page 36: ...receiver and then discard it This may require a bit of force 2 Push the new dome over the ribbed end of the receiver 3 Check that the dome is securely mounted by carefully lifting the lower part of t...

Page 37: ...ructions 1 Remove the used dome by pulling it off the receiver and then discard it This may require a bit of force 2 Push the largest petal back then press the tulip dome over the ribbed end of the re...

Page 38: ...ifying that the collar completely covers the ribbed end of the receiver 4 Push the larger petal forward This illustration shows a correctly mounted tulip dome Ensure the large petal is outside the sma...

Page 39: ...them It will depend on how much wax your ears produce If you wear a dome remove it before following this process for replacing the wax filter See Changing your hearing aid domes page 35 You will need...

Page 40: ...and take out one of the tools Each tool has a small hook in one end and a new wax filter in the other 3 Insert the removal tip into the used wax filter and then pull the tool straight out It is impor...

Page 41: ...ith the replacement filter 2 Gently press the replacement straight into the sound outlet until the outer ring is touching the sound outlet 3 Pull the tool straight out Your new wax filter will remain...

Page 42: ...n advanced remote control adjusts volume mutes your hearing aids changes programs and displays your settings A phone clip streams phone conversations and stereo sound to both hearing aids and doubles...

Page 43: ...sories NOTE Ask your hearing care professional for more information on the range of available wireless accessories You should only use recommended wireless accessories with your wireless hearing aids...

Page 44: ...s However they may briefly affect the sound quality in your hearing aids and may create undesired sounds Never use your hearing aids in places with explosive gases such as mines oil fields or similar...

Page 45: ...is could be loud music or loud environments You can best protect your hearing by reducing exposure to loud sound and environments or by using hearing protection CAUTION Use your hearing aids as your h...

Page 46: ...professional These objects can be harmful and can cause an infection in your ear If you have a sore or injury where your hearing aid touches your ear or head continued use of the hearing aid may caus...

Page 47: ...For hearing care professionals CAUTION Do not change the outer casing or any parts of a hearing aid unless appropriately protected against ESD General warnings and cautions 47...

Page 48: ...aring aid Move your hand away to create more space between the hearing aid and the object Is your ear full of wax Visit your doctor No sound Is the hearing aid turned off Turn it on Is the hearing aid...

Page 49: ...ou use wireless functions like streaming from your mobile device or from your TV with our TV streamer Is the hearing aid 3 4 years old Rechargeable model Visit your hearing care professional Hearing a...

Page 50: ...products manufactured from new or serviceable used parts or repaired using new or refurbished replacement parts The warranty period of hearing aids is designated on your warranty card which is provid...

Page 51: ...iate CAUTION During use your hearing aids may reach temperatures up to 43 C 109 F During transport or storage During transport or storage the temperature should not exceed the limit values of 25 C 13...

Page 52: ...accordance with standards identified below Electrical safety testing is performed according to IEC 60601 1 2005 A1 2012 A2 2020 IEC 60601 2 66 2019 IEC 60601 1 11 Edition 2 0 2015 1 IEC 62133 2 Editio...

Page 53: ...tive device performance Clinical data US only The devices have been evaluated clinically through equivalence and the devices have been compared to equivalent devices and similar devices on the market...

Page 54: ...if not installed and used according to the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installati...

Page 55: ...tional regulatory requirements in countries outside the EU and US Please refer to local country requirements for these areas In Canada these hearing aids are certified under the rules of ISED Japanese...

Page 56: ...geable Li Ion battery are available in the following variants XZ561 C Nominal RF output power transmitted is 11 5 dBm All of the above mentioned hearing aids contain a magnetic induction radio operati...

Page 57: ...transmitter Complies with IMDA requirements Product is a Type B applied part Complies with ACMA requirements By prescription only US Do not dispose of your hearing aids and batteries with ordinary hou...

Page 58: ...90 dB SPL input Max HFA 113 108 116 114 dB SPL Total harmonic distortion 500 Hz 800 Hz 1600 Hz 0 5 0 2 0 4 0 6 0 6 0 7 Equivalent input noise w o noise reduction 1 3 Octave Equivalent input noise w o...

Page 59: ...tack release time 2 kHz syllabic 12 70 ms Input Output response measured in a 2cc coupler at the reference test gain 2 KHz 70 80 90 100 110 120 130 40 50 60 70 80 90 100 Output dB SPL Input dB SPL Inp...

Page 60: ...put Max HFA 122 117 130 124 dB SPL Total harmonic distortion 500 Hz 800 Hz 1600 Hz 0 3 0 7 0 7 1 0 1 3 0 1 Equivalent input noise w o noise reduction 1 3 Octave Equivalent input noise w o noise reduct...

Page 61: ...mA Attack release time 2 kHz syllabic 12 70 ms Input Output response measured in a 2cc coupler at the reference test gain 2 KHz 80 90 100 110 120 130 140 40 50 60 70 80 90 100 Output dB SPL Input dB S...

Page 62: ...B SPL input Max HFA 115 110 dB SPL Total harmonic distortion 500 Hz 800 Hz 1600 Hz 0 1 0 9 0 4 Equivalent input noise w o noise reduction 1 3 Octave Equivalent input noise w o noise reduction 1600 Hz...

Page 63: ...er Battery type Rechargeable 0 4 mA Attack release time 2 kHz syllabic 12 70 ms Input Output response measured in a 2cc coupler at the reference test gain 2 KHz 70 80 90 100 110 120 130 40 50 60 70 80...

Page 64: ...d the following disclaimer in the documentation and or other materials provided with the distribution THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLI...

Page 65: ...eration of this device or its compliance with safety and regulatory standards 2023 GN Hearing A S All rights reserved Jabra is a trademark of GN Audio A S Apple the Apple logo iPhone iPad iPod touch a...

Page 66: ...Notes 66 Additional information...

Page 67: ...Notes Additional information 67...

Page 68: ...Care Corporation 8001 E Bloomington Freeway Bloomington MN 55420 USA 1 888 735 4327 Any serious incident that has occurred in relation to the device should be reported to the Legal manufacturer GN Hea...

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