To Obtain Service
For customer service and technical support, call GN Netcom, Inc. at 1-800-826-4656.
If it becomes necessary to send a unit in for repair, it is not necessary to call for a Return Material Authorization (RMA) number, as one will be
assigned upon receipt of the package at the factory.
Ship the product in a suitable shipping container, fully insured and with the shipping charges prepaid. Include the following with the product:
• Your name, company name, address and telephone number.
• A description of the problem.
• A copy of the receipt or other proof of purchase (without proof of purchase, your warranty will be defined as beginning on the date of
manufacture as labeled on the product).
Or, for out of warranty products:
• A purchase order which authorizes repair.
In warranty products are warranted for one year from the repair date or for the remainder of the original warranty period, whichever is longer.
Out of warranty products will be repaired or replaced at the prevailing charge and carry a one year warranty from repair date.
GN Netcom, Inc. will not assume any responsibility for any loss or damage incurred in shipping. Any repair work on GN Netcom, Inc. products
by unauthorized third parties voids any existing GN Netcom, Inc. warranty.
Ship To:
GN Netcom, Inc.
77 Northeastern Boulevard
Nashua, NH 03062
1-800-826-4656
6. Next, the Wizard
automatically
installs the USB
Human Interface
Device. The
Add
New Hardware
Wizard
indicates
that it has found the
USB Human
Interface Device.
Click
Next
.
7. The Wizard
prompts you to
search for the best
driver for your
device or select the
driver you want
from a displayed
list. Select
Search
for the best driver
for your device
.
Click
Next
.
8. Windows now
searches for new
drivers in a specific
location. Uncheck
all the boxes. Click
Next
.
9. The Wizard indi-
cates that it is ready
to install the best
driver for this device.
Click
Next
to install
the driver.
10. Click
Finish
when the Wizard is complete.
Add New Hardware Wizard - Human Interface Device
1. The
Add New
Hardware Wizard
indicates that it has
found the new USB
Composite Device.
Click
Next
.
2. The Wizard
prompts you to
search for the best
driver for your
device or select the
driver you want
from a displayed
list. Select
Search
for the best driver
for your devic
e.
Click
Next
.
3. Windows now
searches for new
drivers in a specific
location. Uncheck
all the boxes. Click
Next
.
4. The Wizard
indicates that it is
ready to install the
best driver for this
device. Click
Next
to install the driver.
5. Click
Finish
when the Wizard is complete.
Add New Hardware Wizard - USB Composite Device
Warranty
GN Netcom, Inc. warrants this product against all defects in material and workmanship for a period of two years from the date of original pur-
chase. The conditions of this warranty and our responsibilities under this warranty are as follows:
• The warranty is limited to the original purchaser.
• The warranty is void if the serial number, date code label or product label is removed, or if the product has been subject to physical abuse,
improper installation, modification, or repair by unauthorized third parties.
• The responsibility of GN Netcom, Inc. under this warranty shall be limited to the repair or replacement of the product at the sole discre-
tion of GN Netcom, Inc.
• Any implied warranty on GN Netcom, Inc. products is limited to two years from the date of purchase on all parts, including the cords and
connectors. Specifically exempt from warranty are limited-life consumable components subject to normal wear and tear, such as micro-
phone windscreens, ear cushions, ear tips, decorative finishes, batteries, and other accessories. GN Netcom, Inc. is not liable for any
incidental or consequential damages arising from the use or misuse of any GN Netcom, Inc. product.
• A copy of your receipt or other proof of purchase is required. Without proof of purchase, your warranty is defined as beginning on the date
of manufacture as labeled on the product.
• This warranty gives you specific legal rights and you may have other rights which vary from state to state.
Unless otherwise instructed in the User Guide, the user may not, under any circumstances, attempt any service, adjustments or repairs on this
unit, whether in or out of warranty. It must be returned to the factory or authorized service agency for all such work.
Bora Bora Final 1/15/01 1:47 PM Page 2
