Jabbla hey_, Operating Instructions Manual

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Hey_
G Maintenance and troubleshooting
1 Maintenance
1.1 Repairs
In the event of damage to the device, please contact the distributor of the device.
Do not attempt to carry out any repairs yourself. This could damage the device and invalidate your warranty.
1.2 Cleaning the device
Clean the device regularly so you do not give bacteria the chance to spread.
It is best to remove dust with a dry, soft cloth. For minor stains on the casing, use a damp cloth. Do not use a product containing alcohol, ammonia
or abrasive agents. Make sure no moisture can enter through the openings, (such as: the microphone openings or the connectors). Any dirt near the
connectors can be removed with a cotton bud.
To clean the screen, use a dry cloth; do not use kitchen paper as this may cause tiny scratches. To remove grease or stains from the screen, it is
recommended that you use cleaning agents specifically designed for cleaning screens (aerosol or wipes). Do not press too hard on the screen when
cleaning.
1.3 Replacing the battery
NOTE
The battery is an internal battery and CANNOT be replaced.
2 Troubleshooting
2.1 Finding the device serial number
In your dealings with the support department, you will be asked to supply the serial number of your device.
You will find the type plate with the serial number of the device on the rear panel.
See also
Checking the version and serial number of Mind Express on page 17
2.2 Checking the version and serial number of Mind Express
In your dealings with the support department, you will be asked to supply the version and/or serial number of Mind Express on your device.
Choose
Help > License Info... .
The Mind Express dialog shows the version number (3) and the Mind Express serial number (2).
G Maintenance and troubleshooting
1 Maintenance
17