Warranty
If your product does not work properly because of a defect in materials or workmanship, J-Tech Digital Inc (referred to
as "the warrantor") will, for the length of the period indicated as below, (1 Year Replacement) which starts with the date
of original purchase ("Limited Warranty period"), at its option either(a) repair your product with new or refurbished
parts, or (b) replace it with a new of a refurbished product. The decision to repair or replace will be made by the
warrantor.
During the "Labor" Limited Warranty period there will be no charge for labor.
During the "Parts" warranty period, there will be no charge for parts. You must mail-in your product during the warranty
period. This Limited Warranty is extended only to the original purchaser and only covers product purchased as new. A
purchase receipt or other proof of original purchase date is required for Limited Warranty service.
MAIL-IN SERVICE
When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton.
Include a letter detailing the complaint and provide a day time phone and/or email address where you can be reached.
LIMITED WARRANTY LIMITS AND EXCLUSIONS
1) This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER
normal wear and tear or cosmetic damage.
The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by
products not supplied by warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling,
misapplication, alteration, faulty installation, set-up adjustments, misuse of consumer controls, improper maintenance,
power line surge, lightning damage, modification, or service by anyone other than a Factory Service center or other
Authorized Servicer, or damage that is attributable to acts of God.
2) THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER "LIMITED WARRANTY COVERAGE". THE WARRANTOR
IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR
ARISING OUT OF ANY BREACH OF THIS WARRNTY. (As examples, this excludes damages for lost time, cost of having
someone remove or re-install an installed unit if applicable, travel to and from the service, loss of or damage to media or
images, data or other recorded content. The items listed are not exclusive, but are for illustration only.)
3) PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
Extended Warranty
With the registration of supported J-Tech Digital products, you extend the current warranty by 6 months. This extension
is added to the warranty that starts at the purchase date of the device supported. Total product warranty with the
extended period will equate to a total of 18 months of warranty from the date of purchase.
For extended warranties to be accepted, all warranty extensions must be claimed within 30 days of purchasing the
eligible J-Tech Digital product. Extensions attempted to be claimed outside of the 30-day window will not be accepted.
