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Malfunctions and Troubleshooting
The device does not turn on
• Make sure that the plug is well inside the wall socket.
• Make sure to have pressed the ON/OFF (1) button.
Nebulization is weak or not present
• Make sure that the air tube (11) is correctly connected at both ends.
• Make sure the air tube is not squashed, bent, soiled or blocked. If necessary,
replace with a new one.
• Make sure the nebulizer is completely assembled (13) and ensure the components
are correctly assembled.
• Make sure the medicine has been poured into the nebuliser.
• Make sure the filter is clean and the filter cover is positioned correctly.
The device is noisy
• Make sure to have inserted the filter correctly in its seat (14).
Do not attempt to repair the device. Contact COLPHARMA customer service.
Warranty
This device has a 5-year warranty from the date of purchase. The warranty is valid
only with the original purchase receipt.
• The 3-year warranty is valid only for the compressor.
• The spare parts such as nebulizer, masks, mouthpiece, nose piece, air tube and
filters have a warranty of one year against defects in materials and workmanship,
but not against deterioration caused by normal wear and tear.
• Opening or tampering with the device voids the warranty.
• The warranty does not cover damage caused by improper use, accidents or failure
to abide by the instructions for use.
