Introduction
Copyright IXXAT Automation GmbH
14
IEM Manual, 1.5
1.3
Important user information
This manual is intended to provide a good understanding of IXXAT’s Industrial
Ethernet Module (furthermore referenced as IEM).
As there are many applications of the IEM, those responsible for the use of
this device must ensure that all the necessary steps have been taken to verify
that the application meets all performance and safety requirements including
any applicable laws, regulations, codes, and standards.
1.4
Conventions Used in This Manual
The following conventions are used throughout this manual:
Numbered lists provide sequential steps
Bulleted lists provide information, not procedural or sequential steps
Hexadecimal values are written in the format NNNNh, where NNNN is the
hexadecimal value
All measurements expressed in this document have a tolerance of ±0.1mm
unless stated otherwise
16/32 bit values are generally stored in Intel (little-endian) format unless
stated otherwise
1.5
Support
For more information on our products, FAQ lists and installation tips please
refer to the support area on our homepage (
). There you
will also find information on current product versions and available updates.
If you have any further questions after studying the information on our homep-
age and the manuals, please contact our support department. In the support
area on our homepage you will find the relevant forms for your support re-
quest. In order to facilitate our support work and enable a fast response,
please provide precise information on the individual points and describe your
question or problem in detail.
If you would prefer to contact our support department by phone, please also
send a support request via our homepage first, so that our support department
has the relevant information available.
1.6
Returning hardware
If it is necessary to return hardware to us, please download the relevant RMA
form from our homepage and follow the instructions on this form. In the case of
repairs, please also describe the problem or fault in detail on the RMA form.
This will enable us to carry out the repair quickly.
