8. Reset
To delete the data on the fitnesstracker, uninstall the app “Zeroner Health
Pro” on your smartphone and reinstall it.
FAQ
Question:
When connected with App, the data SYNC is finished but the
bracelet time display is still incorrect.
Answer:
Reset the bracelet and try data SYNC again
Question:
After the bracelet connected with APP,why the bracelet didn’t show
call ID when the call coming?
Answer:
-Android: After connected the bracelet with the APP, please allow “Zeroner
Health Pro” to visit calls, SMS, contacts and keep “Zeroner Health Pro”
running in background.If there is a security software on your phone, set the
software “Zeroner Health Pro” as “trust”.
-iOS: Please restart your phone and connect the bracelet again.
Question:
The bracelet icon shows the bluetooth was connected, but the APP
cannot SYNC data?
Answer:
Generally it is caused by the bluetooth of the phone. Please switch off
the APP first, restart the bluetooth and repair. If the step above doesn’t work,
please restart your phone and try again.
For more information and video tutorials in case
of connection problems and more we invite you
to visit the following link:
https://www.endubro.com/i5-plus-en
For other questions: [email protected]
