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Exclusive Hold On Outside Line

 

A call on “exclusive” hold may only be picked up 
from your extension. 

 

While speaking on an outside call: 

• 

Press the key for the outside line you are already 
using. 

• 

The green lamp on that outside line key will 
flash slowly on your phone. 

• 

The red lamp will stay lit at other extensions. 

 

To retrieve a call on Exclusive Hold: 

• 

Press the same outside line key on your phone  
again to be connected to the call. 

 

Flash

 

Flash allows you to receive dial tone on the same 
outside line that you are using without having to 
hang up. Flash may also be used to receive inter-
com dial tone to place another intercom call.   

 

After you complete a call or if you make a dial-
ing mistake: 

• 

Press [

FLASH

]. 

• 

Dial the new number. 

 

To Use Centrex or PBX features: 

• 

Press [

S FLASH

]. 

• 

Dial the new number or feature code. 

 

If your phone does not have [FLASH] or [S 
FLASH] keys: 

• 

Press 

FEATURE

 then dial 

1

+

1

 for Flash. 

• 

Press 

FEATURE

 then dial 

1

+

2

 for Short Flash.

 

 

Flexible Call Forwarding 

You can set your phone to forward calls to another 
extension or to an external telephone number.  To 
forward calls externally, you must first register the 
external telephone number to a personal speed dial 
code (90-99). (See the 

Speed Dial

 feature) 

You can also separate Call Forward destinations for 
ICM calls and CO incoming calls.  For example, you 
could forward all ICM calls to external number or a 
number programmed in you Personal Speed Dial 
Bin and all CO calls to another extension. 

 

Set Forward Destination:  

• 

Lift the receiver (handset) or press 

SPEAKER

• 

Press [

FWD

]. 

• 

Enter the Call Type you wish to forward: 

1 = All calls (CO/Intercom). 
2 = CO calls only. 
3 = Intercom calls only. 

• 

Enter the Flexible Call Forward Mode: 

1 = All calls to another extension or hunt group. 
2 = Busy/No Answer calls to another extension or 

hunt group. 

3 = No Answer calls to another extension or hunt 

group. 

4 = All Calls forward to an external number (using 

Personal Speed Dial Codes 90-99). 

 

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Summary of Contents for Icon 5800

Page 1: ......

Page 2: ...eys can be programmed for specific functions including outside line access individual extension selection and one touch feature operation Key Lamps These lamps light up or flash when someone is using...

Page 3: ...e handset volume to one of five levels Ringer Volume Pressing the ringer volume con trol key allows you to adjust the ringer volume to one of four levels Speaker Volume When using the Speaker the volu...

Page 4: ...Press FEATURE and dial 0 6 6 Half Duplex In the half duplex mode the SPEAKER key will flash Solid LED in full duplex mode Last Number Redial To automatically redial the last number you called Lift the...

Page 5: ...at line Note Requires an Intercom ICM key to retrieve an internal call on hold Placing a Call On Hold When speaking on an outside line Press the HOLD DND key The active outside line key lamp flashes g...

Page 6: ...unce the call when the extension an swers Hang up Transfer to Park You can transfer a call to another user s individual park on their telephone The call can then be picked up remotely from another tel...

Page 7: ...ation Retrieve Caller ID for All Calls to Your Station that were Abandoned on a Specific Trunk Group Flexible or Fixed 1 250 Floating Outside Line Group Access Optimized Routing Make an Outgoing Call...

Page 8: ...on user may elect to initiate a conversation with the caller You may activate or deactivate this feature from your extension To begin Voice Mail Monitor When a call is answered by voice mail at an idl...

Page 9: ...you back to try again Lift receiver to automatically dial the number To cancel busy number callback Lift the receiver Press the FEATURE key and dial 0 2 4 or Press the TRUNK CALLBACK key and Hang up...

Page 10: ...3 1 or Press the GROUP CALL PICK UP key if assigned The incoming call is connected to your extension Direct Extension You may also answer an incoming call at another extension Lift the receiver Press...

Page 11: ...not wish to be disturbed you can set your extension to prevent any calls from ringing to or getting through to your extension Do not lift receiver Press the HOLD DND key The lamp on the HOLD DND key w...

Page 12: ...s Press FEATURE then dial 1 1 for Flash Press FEATURE then dial 1 2 for Short Flash Flexible Call Forwarding You can set your phone to forward calls to another extension or to an external telephone nu...

Page 13: ...handset Press FWD FWD Enter the Call Type you wish to forward 1 All calls CO Intercom 2 CO calls only 3 Intercom calls only Enter the number for the extension you are forwarding Follow Me Cancel From...

Page 14: ...nterprise TOL Automatic Speech Recognition ASR software To voice dial using the Speech Dialing feature simply press the Speech key and say the name of the party that is stored in your contact list Not...

Page 15: ...elected for speed dialing Do not lift receiver Press the FEATURE key Press SPEED and then dial the desired Personal Speed Dial Code 90 99 Dial the desired outside line group number 001 250 or 000 for...

Page 16: ...s press FORWARD or BACKWARD Press SPEED to dial the number Text Messaging You may send a manual signaling or busy bypass text message to the display of another system ex tension You may also send a st...

Page 17: ...Selecting Text Messages To Scroll through the available system text mes sages Go off hook and press TEXT MSG text message number 00 89 With a message displayed press to scroll for ward and to scroll b...

Page 18: ...called using the whisper page feature Press the key a second time to resume speak ing with the original calling party Note The original calling party cannot hear the whisper page or your response to a...

Page 19: ...essage Press You will hear DISA dial tone To make an intercom or hunt group call Dial the desired extension number or hunt group access code To access all DISA features Dial Dial the assigned password...

Page 20: ...19 NOTES...

Page 21: ...20 NOTES...

Page 22: ...ion 9 Call Recording 9 Call Storage System 6 Conference Call 10 D DIRECT INWARD SYSTEM ACCESS 18 Do Not Disturb 10 E E Response Help Call 10 Exclusive Hold On Outside Line 11 F FEATURE Key 2 FEATURE O...

Page 23: ...nal Ring Tones 13 Picking Up a Call On Hold 4 Placing a Call On Hold 4 R Receiving an Incoming Call 4 Receiving a Call From Another Extension 4 Ringer Volume Control 2 S Save Dialed Number 5 Speaker K...

Page 24: ...Dial Memo Dial Privacy Release Privacy Release Save No Redial Save No Redial Speed Dial Registration Number FEATURE SPEED Code Phone No FEATURE Trunk Group FEATURE SPEED Code LineNo FEATURE Name FEAT...

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