EN
38
TROUBLESHOOTING
Fault
Cause
Solution
No power when the
scooter is turned on.
1. No Battery.
1. Check if the battery is installed
correctly.
2. Check if battery needs charging.
Mileage not enough.
1. Battery is not fully charged.
2. Tire pressure is low.
3. Frequent brakes/starts/
overload during use.
4. Battery is aging or is
decreasing due to use.
5. Low temperature, battery
attenuation.
1. Check that the charger is working
properly.
2. Check tire pressure before riding.
3. Ride with caution.
4. Replace battery.
5. This is normal.
Battery doesn’t
charge.
1. Charger is unplugged.
2. Battery temperature too low.
3. Battery temperature too high.
1. Check if the plug is loose.
2/3. Wait until temperature goes back
to normal.
LCD Display not
working.
1. No power.
2. Faulty Adaptor.
3. Faulty.
1. Check battery condition.
2/3. Contact the after-sales service for
replacement.
The motor does not
work when the scooter
is powered On
1. Check the condition of the
brakes.
2. Faulty.
1. Check brake.
2. Contact the after-sales service for
replacement.
