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Appendix
A. Troubleshooting
Status LED
After powering up, the Network Camera performs a self-diagnostic to detect any hardware
defects. The following table lists the LED patterns in general. In case of any fatal error, the LED
will blink in a pattern other than those below.
Condition
LED color
During self-diagnostic after power on
Blink in interchanged green and red
Ethernet signal is lost
Red LED is off till Ethernet is detected
Before network is setup
Steady green till IP address is confirmed
After network is setup
Blink green every second
Any hardware failure
Other patterns
Reset and Restore
At the left side of the camera there is a button
hidden in the pinhole as shown in the picture. It is
used to reset the system or restore the factory
default settings. Sometimes resetting the system
sets the system back to normal state. If the system
problems remain after reset, restore the factory
settings and install again.
RESET: Poke the wrench to click on the button.
RESTORE: 1. Poke the wrench to press on the
button continuously. 2. Wait for self-diagnostic.
During the diagnostic period, the red & green lights
will flick for several times. 3. Withdraw the wrench
when all the lights are off.
Restoring the factory defaults will
erase any previous settings. Reset or
restore the system after power on.
