International Thermal Research Ltd. - 13 -
IN CANADA:
IN THE UNITED STATES:
2431 Simpson Road
5305 NE 121
st
Ave., Suite 401
Richmond, BC, Canada
V6X 2R2
Vancouver WA USA 98682
Tel: 800-755-1272 or 604-278-1272
Tel: 800-993-4402 or 360-993-4877
Fax: 604-278-1274
Fax: 360-993-1105
Email: [email protected]
Warranty Information
Warranty cards should be filled in completely, and returned to ITR within 30 days of the initial “in-service” date. The warranty
card is on-line (
www.itrheat.com
) and can be emailed to
General Warranty
ITR warrants all OASIS® branded heaters and all accessories or other supplied components with the original
purchase to be free of defects in materials and workmanship under design usage and service conditions for ONE
(1) year from the heater “in-service” date. Warranty replacement parts are covered for the remainder of the
heater’s warranty.
Limited Warranty
The following warranties are in lieu of all other warranties and conditions. ITR makes no other warranties, representations, or
conditions, express or implied. Expressly excluded are all implied or statutory warranties or conditions of merchantability of
fitness for a particular purpose, and those arising by statute or otherwise in law or from dealing or trade usage.
The stated express warranties are in lieu of all liabilities or obligations for damages arising out of or in connection with the
delivery, use, performance, or licensing of the Product or in connection with any services performed. In no event whatsoever will
ITR be liable for indirect, consequential, exemplary, incidental, special, or similar damages, including but not limited to, lost
profits, lost business revenue, failure to realize expected savings, other commercial or economic loss of any kind or any claim
against ITR by any other party arising out of or in connection with the sale, delivery, use, performance, or repair of the Product,
or in connection with any services performed, even if ITR has been advised of the possibility of such damages, whether based
upon warranty, contract, or negligence. ITR’s maximum liability shall not in any case exceed the contract price for the Products
claimed to be defective.
No one is authorized to increase, alter, or enlarge ITR’s responsibilities or obligations under these warranties.
Owner’s Responsibilities
If any warrantable failures occur before the expiration of the warranty, the Owner must give notice of such failures to ITR or to
the authorized ITR dealer from which the Product was originally purchased, and obtain written approval for the warranty repair.
The Owner is responsible for the following costs in case of a warrantable failure:
·
shipping and insurance costs to deliver the defective Product to the dealer or ITR (if necessary)
·
all repairs made to equipment ancillary to the Product, including the vehicle, coach engine, and other associated
components of the vehicle in which the Product is installed
·
lodging, meals, and other incidental expenses incurred by the Owner as a result of a warrantable failure
·
“down time” expenses and all business costs and losses resulting from the warrantable failure
Not Covered Under Warranty
Warranty will be voided or not extended in the following circumstances: