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1. Simply call 1-888-293-0558 to speak with one of our Customer Care Specialists.
Don’t worry about your records of proof, we have your *guarantee documented.
2. Please give a brief descripti on of the issue that you are experiencing. Our
Specialists are oft en able to make suggesti ons that will immediately solve your issue.
3. If we cannot solve your issue, you must return your unit, freight pre-paid via the
US Postal Service to P.O. Box 280156 Tampa, FL 33682. Please remember to insure
your shipment.
4. REPAIR - If repair is possible we will do so for only $69.95 + postage.
5. DAMAGE BEYOND REPAIR OR LOSS - If you accidentally damage your unit beyond
repair or lose your
NeutronicEar
product we will send you a NEW
NeutronicEar
,
for only $149 + postage.
* This guarantee ONLY covers one unit. If you receive a replacement unit, the new
unit is not covered by your warranty.