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iStorage provides the following helpful resources:

 

• iStorage Website (https://www.istorage-uk.com). Check for up-to-date information.

 

• E-mail us at [email protected]

 

• Call the Technical Support Department at +44 (0) 20 8991 6260

 

• iStorage’s Technical Support Specialists are available from 9:00 a.m to 5:30 p.m GMT, Mon- Fri.

Performing a Complete Re-Set

To perform a complete reset of the drive which will delete the encryption key and all data,

do the following:

1.   Press and hold the 

CANCEL 

button while you attach the diskG to an available USB port on your

 

computer. The LED indicators will flash 

RED

 and 

BLUE 

alternately. Release the 

CANCEL 

button.

2. 

Press and hold 

 

for 10 seconds until the LED indicator lights flash 

RED

 and

 

BLUE 

intermittently, and then stop on a solid color. The LED indicator light will then turn solid 

GREEN 

 

for two seconds, followed by the LED indicator light turning solid 

RED

. You have successfully reset the

  

diskAshur DT.

 

 

You have successfully reset the diskAshur DT. 

Enter the default 

PIN 

number of 

123456 

and

 

press 

UNLOCK 

key.

 

3. 

Now you will have to format the drive.

To lock the drive, press the 

CANCEL 

button. 

If data is still being written to the drive, diskAshur DT will wait until all data has been written to the drive

and then it will lock automatically.

Note:  The diskAshur DT will not be recognised by the operating system in the standby state.

Locking the drive

To unlock the drive, enter either a 

User PIN

 or 

Admin PIN

 and press the 

UNLOCK 

button.

Unlocking the drive

1. 

Enter the Admin Mode (

0

 for five seconds. Enter 

Admin PIN

 and press 

UNLOCK

)

2. 

While in Admin Mode, press and hold 

1

 

+

 

UNLOCK 

key until the ADMIN (A) light flashes 

BLUE

.

3. 

Enter the new 

User PIN

 number (minimum 6 digits) and press 

UNLOCK 

key. The 

UNLOCK 

LED light will

 

flash 

GREEN 

3 times if successful.

4. 

Within 10 seconds, re-enter the new 

User PIN

 number and press 

UNLOCK 

key. The 

UNLOCK 

LED light will

 

stay solid 

GREEN 

for two seconds then the ADMIN (A) indicator light will become solid 

BLUE

 

indicating you have

 

successfully added the new 

User PIN

.

 

If the LED indicator light goes 

GREEN 

for two seconds and then the LED indicator light goes to

 

solid 

BLUE 

, the 

User PIN

 was added successfully.

Adding a new User PIN in addition to the Admin PIN

QUICK START GUIDE

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