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Copyright 2020 Iron Bow Technologies 

 

16 

 

Managing Calls 

 

This section describes how to manage calls by using the integrated control panel. For instructions on how 
to manage calls using the optional Cisco Touch 10 Control Panel, please refer to the 

Cisco Webex Codec 

User Guide: 

https://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/ce98/touch10-sx10-sx20-sx80-
mx200g2-mx300g2-mx700-mx800-room-kit-user-guide-ce98.pdf

 

NOTE: If you are managing the Cisco Webex Room Kit Plus Codec integrated into the CLINiC 
using Cisco Unified Communications Manager (CallManager) or TelePresence Management 
Suite (TMS), please ensure that the template used for the codec has the 

Serial Port Login 

Required

 set to 

Disabled

 

Answering a Call 

The default behavior of the CLINiC is to answer all incoming calls automatically.  

This behavior can be changed from the web interface to the codec (see 

Change Conference 

Settings

 under CLINiC Administration) 

 

 

 

 

 

 

 

 

 

  

 

 

The

 Connect 

control is used to make a call and accept an incoming call. You may 

place a call to a pre-defined address. Before you can place a call to an address, it 
must be added in the codec as a favorite contact, se

Manage Favorites

 

 

 

The 

Hang Up 

control is used to end a call. If the system is not in auto answer 

mode, then the Hang Up control can be used to reject an incoming call from a 
remote site. 

 

Summary of Contents for CLINiC 12 Series

Page 1: ...CLINiC C 12X27 B02 CLINiC 12x Clinical Care Device User Guide Document Version 1 5 ...

Page 2: ...thout notice For general inquiries contact Iron Bow Healthcare Solutions 2303 Dulles Station Boulevard Suite 400 Herndon VA 20171 Toll 800 338 8866 Tel 703 279 3000 www ironbowhealthcare com For support contact Iron Bow Client Service Center Toll 833 476 6269 833 IRONBOW Email CSC ironbow com ...

Page 3: ...IP Location Mode 18 Sharing Content from Connected Devices 19 Managing Audio Settings 19 Enabling and Disabling Microphone Mute Mode 19 Adjusting Speaker and Headphone Volume 20 Enabling and Disabling Headphone Operation 20 Enabling and Disabling Stethoscope Mode 20 CLINiC Administration 21 Accessing the Codec Web Interface 21 Change Standby Settings 22 Change Conference Settings 23 System Auto Di...

Page 4: ...ons 9 Figure 8 Attaching Camera Rear Cover 10 Figure 9 CLINiC 12x Sound Deflector 11 Figure 10 Sound Deflector Screw Location 11 Figure 11 Installing Sound Deflector 11 Figure 12 CLINiC 12x Left and Right Side Connectors 12 Figure 13 CLINiC 12x Audio Ports on the Integrated Control Panel 13 Figure 14 Rear Codec Power Indicator 14 Figure 15 Control Panel Functions 15 Figure 16 CLINiC 12x Rear View ...

Page 5: ...ol panel The CLINiC enables high quality video and audio calls between two or more parties Examination devices such as electronic stethoscopes and Horus Scope systems can be connected directly to the CLINiC The CLINiC can be interchangeably mounted on a table top wall extensible arm or on a medical cart This user guide covers the functionality of the CLINiC 12x model Figure 1 CLINiC 12x pictured w...

Page 6: ...2X 12X Optical Digital Pan Tilt Zoom Camera 2 Integrated 27 LED Display with 16 9 Aspect Ratio 3 Integrated Cisco Webex Room Kit Plus In custom enclosure 4 Call Status Indicator 5 Integrated Microphone 6 Tactile Membrane control panel with downward facing speakers 7 Sound Deflector Description Figure 2 CLINiC 12x system components ...

Page 7: ...he first time you need to mount and connect the camera to the mounting panel located on top of the CLINiC 12x display To install the camera on the CLINiC 12x 1 Remove camera assembly from packaging and place carefully on a tabletop 2 Identify the camera mounting plate as shown below 3 Line up the four feet of the camera with the large holes in the Camera Mounting Plate 4 Carefully attach the camer...

Page 8: ... selection of which holes allows the camera to overhang more at the front or the rear depending upon how the system is to be installed o Using the front mounting holes the camera will overhang more at the rear of the system which is ideal for cart arm or table top mounting o Using the rear mounting holes the camera will overhang more at the front of the system which may be more suitable for direct...

Page 9: ...gies 9 7 Connect the three cables that come out at the top of the CLINiC to the corresponding connectors on the rear of the camera as shown in Figure 8 Figure 6 Camera Relative Front and Rear Positions 4 Figure 7 Camera Connections 4 ...

Page 10: ... Iron Bow Technologies 10 8 Attach the rear camera cable cover using the two screws provided 9 Gently remove any packaging foam and tape from camera to complete system assembly Figure 8 Attaching Camera Rear Cover 4 ...

Page 11: ...all mounted or mounted on an arm by deflecting the audio forward Installing the Sound Deflector Figure 10 Sound Deflector Screw Location Figure 11 Installing Sound Deflector 1 Locate the three central Phillips head screws on the base section of the sound bar at the rear of the chassis 2 Remove the three Phillips head screws and align the deflector pointing forward with the three screw holes and re...

Page 12: ...manual for connection details Description 1 AC Input Connector IEC 2 DB9 Expansion Control Port Future use 3 10 100 1G Ethernet Port RJ45 4 Dual USB 3 Ports Power only for optional accessories 5 USB 2 Port Supplied with blanking cover Future use 6 Codec maintenance Port For qualified engineering usage 7 Auxiliary HDMI Input Designated for PC Connection 8 Auxiliary HDMI Input Designated for Horus S...

Page 13: ...Copyright 2020 Iron Bow Technologies 13 Figure 13 CLINiC 12x Audio Ports on Integrated Control Panel Description 1 Headphones Audio Output 2 Electronic Stethoscope Audio Input ...

Page 14: ...tion if needed Placing the CLINiC in Standby Mode The system goes into standby mode after two hours with no activity This value can be changed from the web interface to the codec see Change Standby Settings under CLINiC Administration Waking Up the CLINiC To wake up the CLINiC Press any button on the integrated control panel The CLINiC will automatically wake up when an Incoming call is received P...

Page 15: ...cope symbol By default pressing this button displays the images and data of peripheral device connected 5 Display and transmit images and data from connected peripheral device connected to side HDMI port designated with PC symbol By default pressing this button displays the images and data of peripheral device connected 6 Zoom camera out 7 Zoom camera in 8 Pan and tilt the camera Secondary functio...

Page 16: ...er or TelePresence Management Suite TMS please ensure that the template used for the codec has the Serial Port Login Required set to Disabled Answering a Call The default behavior of the CLINiC is to answer all incoming calls automatically This behavior can be changed from the web interface to the codec see Change Conference Settings under CLINiC Administration The Connect control is used to make ...

Page 17: ...amera transmission Video from a connected PC medical video device or other video peripheral will still be shown to local and remote participants When Video Privacy is active the LED associated with this control will illuminate Manually moving the pan and tilt position of the camera while under power will cause a position detection error and a light on the front of the camera will blink The camera ...

Page 18: ...ol for 5 seconds then releasing activates the PIP location mode which is indicated by an on screen message Use the arrows to move the pip press the self view button to exit The arrow keys can now be used to move the self view PIP to the required location on the screen A second selection of the Self View control will turn off the on screen message and the PIP will stay in the selected location ever...

Page 19: ...ut which will replace the PC image with the Horus Scope image When the PC transmission is active the LED associated with this control will illuminate Transmit Horus Scope sends the image from a connected Horus Scope or HDMI device to the remote site as a second image in conjunction with the main system camera The image will automatically be shown as a window on the main screen To end transmission ...

Page 20: ...ly available through connected headphones for private listening On activation the associated LED illuminates above the control button Stethoscope Mode optimizes audio transmission of the stethoscope signal connected to the stethoscope audio input while automatically muting the internal system microphone and auxiliary Cisco microphone if connected to minimize room audio interference If it is requir...

Page 21: ...r web browser address line enter the system IP address for example http 10 11 12 13 To display the system IP address press and hold the Hang Up button on the CLINiC control panel for 5 seconds or more and then release This will display the system information on the CLINiC screen including the system IP address 2 Enter the Admin ID as the user name default is admin and enter the Admin Remote Access...

Page 22: ...e standby mode or change the delay after which the system goes into standby To change standby settings navigate to Setup System Configuration Standby To disable stand by mode Set Standby Control to Off To enable stand by mode Set Standby Control to On and set a Standby delay time Set Standby Delay Input the required number of minutes between 1 and 480 Save Configuration changes Select Save ...

Page 23: ... can be changed to manual answering using the connect button on the system control panel To change conference call settings navigate to Setup Configuration Conference To Disable Auto Answering of Incoming Calls Set AutoAnswer Mode to Off To Enable Auto Answering of Incoming Calls Set AutoAnswer Mode to On Save Configuration changes Select Save ...

Page 24: ...e contact can be auto dialed from the CLINiC using the connect key To add an auto dial contact navigate to Setup Configuration Facility Service Locate Service 5 and select Call Type Video Input a identifying User name and associated URL Select Type Other Select Save ...

Page 25: ...owing page Microphone 1 Integrated System Microphone Default value 18 Adjust as required Set Mode to ON Set Dereverberation to OFF Mode to ON Noise Reduction to ON Microphone 2 Electronic Stethoscope Input Default value 18 Adjust as required Set Mode to OFF Set Dereverberation to OFF Mode to OFF Noise Reduction to OFF Microphone 3 Auxiliary Microphone Input Default value 18 Adjust as required Set ...

Page 26: ...Copyright 2020 Iron Bow Technologies 26 ...

Page 27: ...ired LAN is not in use b The person configuring the system must be hard wired via the Ethernet port on their PC Laptop and the Touch Panel port on the right side of the system for initial config think about it I need to be connected to the device over the network but the network must be disconnected in order to enable the WiFi network c If properly connected the CODEC will provide the PC with an I...

Page 28: ...sword i The xCommand Network Wifi Configure command is described in the Cisco Collaboration Endpoint Software API Reference Guide CE9 12 or later Cisco supports the following authentication types Open WPA PSK AES WPA2 PSK AES WPA EAP PEAP EAP TLS EAP TTLS EAP FAST PEAP EAP MSCHAPv2 EAP GTC The system only remembers one network at a time If you change between different networks you have to type in ...

Page 29: ...Copyright 2020 Iron Bow Technologies 29 Appendix 1 Mounting Information The following figure is not to scale and provided for dimensional information only Figure 16 CLINiC 12x rear view mounting holes ...

Page 30: ... or lowers the volume until the button is released A volume indicator bar is displayed on the top right hand side of the screen showing the volume level when either of the or keys are being pressed Camera Reset Function It is important to instruct cleaning staff to be very gentle with the camera Manually moving the pan and tilt will cause a position detection error in the camera The camera will th...

Page 31: ... left hand side of the CLINiC Prior to connection it is necessary to simply pull out the cover plate that is fitted over the USB port As the Volume control is tethered and uses a Tactile Membrane panel it does not require batteries is not easily lost or misplaced and can easily be cleaned Figure 18 Connecting the Tethered Remote Volume Control ...

Page 32: ...Copyright 2020 Iron Bow Technologies 32 2303 Dulles Station Boulevard Suite 400 Herndon VA 20171 Toll 800 338 8866 Tel 703 279 3000 www ironbowhealthcare com ...

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