iRobot Roomba j7+, Owner'S Manual

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Roomba
®
j7+ Owner’s Guide 11
EN
USA & Canada
If you have questions or comments about your Roomba
®
robot
vacuum, please contact iRobot before contacting a retailer.
You can start by visiting global.irobot.com for support tips,
frequently asked questions and information about accessories.
This information can also be found in the iRobot Home App. If you
need further assistance, call our Customer Care team at (877)
855-8593.
iRobot USA Customer Care Hours
• Monday to Friday, 9AM – 9PM Eastern Time
• Saturday and Sunday 9AM – 6PM Eastern Time
Outside USA & Canada
Visit global.irobot.com to:
• Learn more about iRobot in your country
• Get hints and tips to improve your Roomba
®
robot vacuum’s
performance
• Get answers to questions
• Contact your local support center
iRobot Customer Care Troubleshooting
Your dirt disposal will tell you if something is wrong via an LED indicator on
the front of the canister and through the iRobot Home app.
This product has been equipped with a thermal protector designed to
protect against damage due to overheating. If the protector operates,
the motor will stop running. If this happens, unplug the unit, allow to cool
for 30 minutes, clear any obstructions from the evacuation port and
evacuation tube, and plug the unit back in.
LED Indicator Common Error How to Fix
Solid Red Bag full or missing 1. Replace bag if it is full or missing.
2. Make sure the bag is securely
inserted.
3. If problem persists, remove any debris
from the port on the bottom of your
robot and the dirt disposal.
Blinking Red There is a leak or
a clog in the dock
evacuation path
1. Make sure the canister lid is pushed
down and firmly sealed. Hold the
clean button on your robot down for 2
seconds to manually empty the bin.
2. Remove any debris from the port on
the bottom of your robot and dirt
disposal.
3. Unplug the dirt disposal from the wall.
Place it on its side and inspect the
debris evacuation tube for debris. If
necessary, remove the tube to clear
any debris.