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Iridium Zoleo, User Manual

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Iridium Zoleo User Manual Download Page 4

ZOLEO Global Satellite Communicator User Manual 

 

4 

15.

 

Power Management ................................................................................................................ 21

 

15.1

 

Power-saving settings .................................................................................................................... 21

 

15.2

 

Low-battery warning ...................................................................................................................... 21

 

15.3

 

Hot-battery warning ....................................................................................................................... 22

 

16.

 

Miscellaneous Information ...................................................................................................... 22

 

16.1

 

Find a misplaced ZOLEO communicator ..................................................................................... 22

 

16.2

 

Invite friends to join the ZOLEO community ............................................................................... 22

 

16.3

 

Change your smartphone or tablet .............................................................................................. 22

 

16.4

 

Share your ZOLEO communicator ................................................................................................ 22

 

16.5

 

Your ZOLEO online account .......................................................................................................... 23

 

17.

 

Caring for your ZOLEO communicator .................................................................................. 24

 

18.

 

Troubleshooting ....................................................................................................................... 24

 

18.1

 

Problems, causes and solutions .................................................................................................... 24

 

18.2

 

Hardware reset ............................................................................................................................... 25

 

18.3

 

Factory reset ................................................................................................................................... 25

 

19.

 

Upgrades .................................................................................................................................. 26

 

19.1

 

Software Upgrades: ZOLEO App ................................................................................................. 26

 

19.2

 

Software Upgrades: ZOLEO communicator ................................................................................ 26

 

20.

 

Support ..................................................................................................................................... 26

 

21.

 

Technical Specifications .......................................................................................................... 26

 

 
 

 

 

Summary of Contents for Zoleo

Page 1: ......

Page 2: ...ivacy policy and GDPR compliance at https www zoleo com en security and privacy policy Export Compliance Information This product is controlled by the export laws and regulations of the United States...

Page 3: ...EO to the satellite 12 8 Sending an Emergency SOS 12 8 1 Send an SOS alert 13 8 2 Cancel an SOS alert 13 9 Send a Check in Message 14 10 Messaging 14 10 1 Send a message 14 10 2 Failed messages 16 10...

Page 4: ...ite friends to join the ZOLEO community 22 16 3 Change your smartphone or tablet 22 16 4 Share your ZOLEO communicator 22 16 5 Your ZOLEO online account 23 17 Caring for your ZOLEO communicator 24 18...

Page 5: ...blets and enables you to Chat with others who have the ZOLEO App installed called app to app messaging Send and receive SMS messages and emails Request weather forecasts ZOLEO s least cost routing mes...

Page 6: ...bsite at https www geosresponse com Internet connection Access to the global computer network made via a cellular or Wi Fi connection Link The association between a ZOLEO device with the ZOLEO App pro...

Page 7: ...the ZOLEO communicator online account and ZOLEO server the optional component is the ZOLEO App 2 Items Supplied ZOLEO communicator Carabiner USB charging cable Quick Start Guide and two information c...

Page 8: ...eed to 1 Charge your ZOLEO communicator 2 Activate your ZOLEO communicator if it hasn t already been activated for you NOTE Although the ZOLEO communicator is designed to be used where there is no int...

Page 9: ...protects the USB port 2 Connect the USB charging cable between the USB port and the car or wall charger 3 Connect the charger to a power source While charging is in progress the Power LED is lit ambe...

Page 10: ...lar service is required for this step 4 Continue setting up your ZOLEO system by connecting your ZOLEO communicator to your ZOLEO App 5 4 Connect your ZOLEO communicator with your ZOLEO App 1 Ensure t...

Page 11: ...te the ZOLEO communicator s firmware By accepting the update option your device will receive the latest features enhanced security and better product performance 5 5 Test your ZOLEO communicator This...

Page 12: ...the open sky preferably of at least 81 8 degrees from the perpendicular in all directions and the buttons and LEDs are facing upwards Do not place anything over the ZOLEO communicator when it is in us...

Page 13: ...he SOS a new SOS alert containing your position is sent every six 6 minutes WARNING Your ZOLEO communicator should be kept in a place where it cannot be accessed by children or others who are unaware...

Page 14: ...tone is emitted when the message has been sent If less than the minimum allowable time between check in messages has elapsed i e 2 minutes the check in message will fail and the device will emit a de...

Page 15: ...check in satellite satellite O O app to app O internet or satellite internet internet SMS O internet or satellite internet O Email O internet or satellite internet O Weather O internet or satellite O...

Page 16: ...online account NOTE The email and SMS functionality of the ZOLEO App is separate from and unrelated to any other email or your mobile device s SMS number To use the email and SMS functionality of the...

Page 17: ...2 minutes You can change this default setting in the ZOLEO App power settings You can also manually check for new messages by tapping the Check message button on the status bar 10 5 Weather forecasts...

Page 18: ...SOS The signal strength is indicated by one of three icons 13 App and Device Settings The Settings tab provides access to configuration settings for the ZOLEO communicator and the ZOLEO App informati...

Page 19: ...You can override the default sound in the ZOLEO App settings menu The sounds emitted by the ZOLEO communicator when it is sending and receiving messages is not affected by the sound you choose for mes...

Page 20: ...ZOLEO Global Satellite Communicator User Manual 20 14 Summary of LED and Audio Behaviours 14 1 Power 14 2 Messaging...

Page 21: ...ion Battery usage Receive message performance Description Always on worst best Messages are received as soon as they are sent Periodic 12 mins Check for messages every 12 minutes Periodic 24 mins Chec...

Page 22: ...m to download the ZOLEO App using the Tell a Friend feature of the app 16 3 Change your smartphone or tablet You can change smart devices without losing any messages You do this by installing the ZOLE...

Page 23: ...page in your online account Change your ZOLEO plan You can change your ZOLEO plan for one device at a time by using the rate plan drop down menu on the Devices Plans page in your online account For p...

Page 24: ...is outdoors and free of any obstructions Ensure you have line of sight to the sky A satellite passes overhead every 10 minutes so it could take some time Messages appear with a red failure icon after...

Page 25: ...the previous owner s account Request they deactivate their subscription online Contact ZOLEO support to investigate your IMEI Cannot get my Bluetooth to connect to the device Power your ZOLEO communi...

Page 26: ...s that the software in the ZOLEO communicator matches that in the ZOLEO App If they do not match a message appears in the app asking if you want to upgrade the ZOLEO communicator s software This is op...

Page 27: ...nlinked ZOLEO App app to app Linked ZOLEO App app to app SMS email weather forecasts Global Navigation Satellite System Supported systems GPS Glonass Accuracy 2 m under ideal conditions Satellite Oper...

Page 28: ...ture 20o C to 55o C Storage temperature 20o C to 60o C Battery charging temperature 0o C to 45o C Ingress protection IP68 1 5 m for 30 minutes Shock MIL STD 810G Regulatory and approvals Regulatory FC...

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