8
TROUBLESHOOTING GUIDE
NOTE:
Do not disassemble this device for any reason. iReliev
®
is not responsible
for damage to product, property or persons caused by improper use or
disassembly. Thank you for your cooperation.
For any issues not described above, please contact iReliev
®
Customer Service by
calling (
855) 723-2582
or emailing
Problem
Device is making a
humming or tapping noise
Possible Issue
None
Troubleshoot Method
Device is working normally
Device suddenly stops
operating
Automatic timer has expired
Press the Power button
for 3 seconds to restart
Device feels hot
Overheating due to prolonged
use
Discontinue use and allow
the device to cool
completely before restarting
Device will not turn on
No charge
Charge the device fully
before restarting
