Send repair units to :
Dogtra Company / Repairs
22912 Lockness Avenue, Torrance, CA 90501 U.S.A.
22912 Lockness Ave., Torrance, CA 90501 U.S.A.
Tel: 310-534-0101 / Fax: 310-534-9111
Toll free: 1-888-811-9111 / Email: [email protected]
Website: www.dogtra.com / Store website: shop.dogtra.com
ⓒ
Copyright 2012 Dogtra Company (1)
units to Dogtra for service and repair. Dogtra DOES NOT cover the cost of repairs and
replacements due to misuse by the owner or dog, improper maintenance, and/or lost units. Any
water damage on the Water Resistant Transmitters of the 175NCP, 180NCP, 200NCP series,
1400NCP Series, 1500NCP Series, and iQ, and the Water Resistant Receivers of the RRS, RRD,
and RR Deluxe, will not be covered. All replacement costs for either the transmitter or receiver
will be the owner’s responsibility. The warranty is void if the unit has been altered or an
unauthorized person has damaged the unit while attempting repair work. Rechargeable battery
replacement by the customer during the first year of the 1-Year Comprehensive Warranty is not
recommended. If the customer chooses to replace rechargeable batteries, any damage to the unit
during the change-out by the owner will void the warranty. The removal of serial numbers from
any Dogtra products will void the warranty. Dogtra reserves the right to retain and discard any
parts or accessories that have been found damaged upon replacement and repair.
If the unit is malfunctioning, please refer to the “Trouble Shooting Guide” in the Owner’s Manual
and call customer service at 1-888-811-9111, for technical support, before sending it to Dogtra for
Service. The cost of shipping products under warranty back to Dogtra is the customer’s
responsibility. Dogtra is not responsible for units damaged or lost in transition to Dogtra. Dogtra is
not responsible for loss of training time or inconvenience while the unit is in for repair work.
Dogtra does not provide loaner units or any form of compensation during the repair period. A copy
of the sales receipt showing the purchase date may be required before warranty work is initiated.
Please include a brief explanation outlining the problem and include your name, address,
city/state/zip code, daytime phone number, evening phone number, and email address. Or you can
visit our website at www.dogtra.com for a service request form. If the repair costs are not covered
under warranty, we will call you for payment information and authorization. For any questions
concerning your Dogtra products, call us toll free at 1-888-811-9111, M-F 8:30AM - 4:00PM,
Pacific Standard Time, or email us at [email protected] for specific repair inquiries.
Procedure for Repair Work
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by Dogtra Company
Summary of Contents for No Bark Collar
Page 1: ...Owner s Manual ...
