Innovative Programming Systems, Inc.
Monarch 6039 Warranty
Thank you for purchasing a Monarch 6039 Scanner. THIS WARRANTY IS A LIMITED
WARRANTY AND IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES, EITHER
EXPRESSED OR IMPLIED.
Warranty Period
– Warranty begins on the day you purchase the product up to one year.
The warranty from the manufacturer will be voided if the scanner is dropped, misused or
abused. Scanner units received with broken cases are generally not covered under
warranty.
Parts and Labor
– IPS will provide new or remanufactured parts and labor to correct
defects in material and workmanship for the product covered during the 1-year
manufacturer warranty period.
Shipping
– The customer is responsible for inbound transportation charges and IPS will
pay for return transportation charges unless prior arrangements are made.
Packaging
– In the event the product is not packaged properly or if shipping damage is
evident, Innovative Programming Systems, Inc. will not accept the scanner for service
under warranty.
Operating Instructions/Exclusions
– Warranty does not cover service that is required as
a result of operator error and or failure. Warranty does not cover damages caused by
accident, abuse, violence, acts of God or use of supplies other than supplies purchased
through IPS.
To Initiate a Warranty Claim
:
1) Call (810) 695-9332 in order to report your problem to our technical support center.
2) An IPS technical support specialist will work with you to attempt to resolve the
problem by telephone. If telephone resolution of your problem is unsuccessful, the
technical support specialist will get the proper information to send you a loaner
according to the maintenance agreement.
To Order Labels or Batteries:
1) Visit our website:
http://www.scanitparts.com/order.aspx
2) Call (810) 695-9332
