4 Troubleshooting:
4.1 Fail to pair it with Apple TV
(1)Please make sure the resource signal is strong enough.
(2)Please make sure the keyboard is not in low power capacity .
(3)Please make sure the keyboard and Apple TV are both in
searching status.
(4)Please make sure the frequency interference around is modest
(5)[refer to page 6 --3.4 (1)] Please mind the order “first press”Fn and
then BT “, and never let go of your fingers until the Blue indicator
beside the “On/Off” button blinks quickly which means a searching
mode.
Note :
Please refer to basic steps we mentioned in page
Please refer to reasons and steps to be mention about “fail to
stay connected with Apple TV ”
Please refer to our specifically written article about pairing
Bluetooth keyboard with Apple TV
at http://ipazzport.com/en_article.asp?id=223
4.2 what if I lost or get lost my original remote
(1) Use an old or another Apple TV remote
(2) Use a third Bluetooth keyboard like this(you should borrow a Apple
remote to sync this keyboard with your Apple TV)
(3) App: You can Download and Install free Remote app to turn your
iPhone,
, or iPod into an Apple TV remote once they have
connected to the same Wi-Fi network and home sharing button
is turned on
Steps install app---click the icon “add Apple TV “---paired
(4) Buy another new one
iPad
7
4.3 fails to stay connected with Apple TV
(1) You have to go forward or back out of some APP or
programmer with your remote .( the keyboard may be not
compatible with some APP or programmer)
(2) Not being used within 2 minutes ,it disconnects but
reconnects once you use it again. Example: watching a movie
on Netflix it shows disconnected and once the movie is done
you press any button to reconnect the keyboard if you want to
watch something new