ioSafe 3.0 User Manual Download Page 2

Page: 2 / 22

Contents

Welcome

.................................................................................................. 3

Precautions

.............................................................................................. 7

Package Contents

.................................................................................... 8

Specifications

.......................................................................................... 9

System Requirements

............................................................................ 10

About USB

...................................................................................... 11

Securing the SoloPRO (Suggestions)

..................................................... 12

Kensington® Security Slot

.............................................................. 12

For Added Security

......................................................................... 13

Connecting the SoloPRO to Your Computer

......................................... 14

Using the USB connection

.............................................................. 14

Formatting the SoloPRO for Mac OS

.............................................. 16

ioSafe Data Recovery Service

................................................................. 17

Terms and Conditions

................................................................... 17

Following a Disaster

.............................................................................. 19

ioSafe Warranty

..................................................................................... 21

ioSafe Contact Information

................................................................... 22

Summary of Contents for 3.0

Page 1: ...910 10922 00 REV 03 Users Manual ioSafe SoloPRO External Hard Drive USB 3 0 USB 3 0 Fireproof Waterproof Data Recovery Service FloSafe Cooling Technology 3 Year Limited Warranty ...

Page 2: ...g the SoloPRO Suggestions 12 Kensington Security Slot 12 For Added Security 13 Connecting the SoloPRO to Your Computer 14 Using the USB connection 14 Formatting the SoloPRO for Mac OS 16 ioSafe Data Recovery Service 17 Terms and Conditions 17 Following a Disaster 19 ioSafe Warranty 21 ioSafe Contact Information 22 ...

Page 3: ...y forward with an unprecedented combination of security reliability capacity and price The ioSafe SoloPRO has been rigorously tested to protect the data contained in the device to meet the following specifications Fire Endurance Testing temperatures up to 1 550 F for a duration of 30 minutes per ASTM E119 fire testing protocol Full Water Submersion depth of 10 feet in fresh water or salt water for...

Page 4: ... respective owners Federal Communication Commission FCC Radio Frequency Interference Statement This product complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation WARNING Changes or modifications to t...

Page 5: ...l not occur in a particular installation However if this equipment does cause interference to radio or television equipment reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between equipment and receiver Connect t...

Page 6: ...ade and is on file at ioSafe Inc Changes The material in this document is for information only and subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy no liability resulting from errors or omissions in the document or form the use of the information contained herein is assumed The publisher reserves the right to make c...

Page 7: ...the SoloPRO for primary storage as opposed to data backup we strongly recommend that you backup your data If the SoloPRO has a three prong plug do not plug the unit into a two prong outlet Do not bump jar or drop the SoloPRO Do not disconnect any cables while the SoloPRO is powered on without first stopping the device through the operating system software interface ...

Page 8: ...8 Package Contents Included in the package A ioSafe SoloPRO external hard drive B AC power Module C US Power Cord D USB 3 0 Cable E Users guide This booklet F Attention notice Not shown ...

Page 9: ...e USB 3 0 up to 5 Gbps External Power Supply AC Input 100 240V 50 60 Hz 1 0 A DC Output 12V 2 A Ambient Temperature Operating 40 95 F Non operating 0 1 550 F Fire Up to 30 minutes per ASTM E119 Humidity Operating non condensing 20 80 Non operating 100 Water Submersion Up to 72 hours 10 depth ...

Page 10: ...s OS For Mac The SoloPRO is supported on Mac s using the G3 or later or Intel processor When connecting to a Mac the SoloPRO drive will need to be reformatted once connected See page 16 Formatting the SoloPRO for Mac OS Supported OS interface connection Mac OS 10 3 or later USB 3 0 Windows 7 Vista SP2 XP SP3 USB 3 0 ...

Page 11: ...rates around 55 MB s Megabytes per second USB 3 0 is backwards compatible with USB 2 0 and 1 1 This means you can connect a USB 3 0 device to USB 2 0 port and vice versa However interface transfer rates are limited by the interface with the lower speed If you plug the SoloPRO into a USB 2 0 port on your computer data transfer rates will be limited to USB 2 0 speeds up to 480 Mbps NOTE The cable su...

Page 12: ... drive security the SoloPRO is equipped with a Kensington security slot which supports a standard Kensington security cable sold separately For more information on the Kensington security slot and available products visit www kensington com Kensington Security Slot ...

Page 13: ...13 For Added Security For added security the SoloPRO can be secured with a cable and padlock or bolted to a floor See the pictures below for suggested methods on physically securing the SoloPRO ...

Page 14: ... loss a Plug in the AC cord in the the power supply b Plug the small end of the power supply into the SoloPRO s power port c Plug the AC cord into an AC outlet 2 Connect the USB Cable The USB cable has a flat connection on one end and a square connection on the other end The flat connection plugs into your computer The square connection plugs into the SoloPRO Be sure to correctly insert the connec...

Page 15: ...ew drive icon letter will appear in My Computer Windows Explorer You are now ready to use the SoloPRO For Mac once the SoloPRO is powered on the operating system should mount the drive in a few moments A new drive icon will appear on the Desktop and in the Finder The SoloPRO should be reformatted for the Mac OS See page 16 Formatting the SoloPRO for Mac OS 5 The SoloPRO is ready to use Save or dra...

Page 16: ...e drive you d like to format The line that contains the HDD size 3 Click on the Partition tab 4 Click on the dropdown menu where it says Volume Scheme and select 1 Partition 5 Click on the Options button select the Apple Partition Map option and click OK 6 Click in the field that allows you to name the volume and type in the value you prefer 7 Verify the volume format is set to Mac OS Extended jou...

Page 17: ... to assist in recovering the data or The Company may pay for the disaster exposed product to be shipped back to the Company s headquarters for data recovery If data recovery is successful a replacement product will be loaded with the original data and shipped back to the original user or At the discretion of the Company if the data recovery by the Company is not successful the Company will pay up ...

Page 18: ...oever The Company cannot guarantee that any data will be recoverable nor can it guarantee which data files are on the product Data restoration or recovery shall be strictly limited to whatever files are restorable or recoverable and not what the purchaser believes to exist on the product Only one instance of a data recovery event per product is covered by this program for products registered to th...

Page 19: ...e cases a self recovery can be performed and provide you with immediate access to your information In other cases ioSafe may request that the SoloPRO be returned to the ioSafe factory for data recovery In any case calling ioSafe is the first step The general steps for natural disaster recovery are 1 After the disaster event obtain physical possession of ioSafe device If the device has been exposed...

Page 20: ...r damage the unit 8 Place the boxed ioSafe device in the larger box 9 Pack additional packing insulation tightly around all sides of the small box 2 3 inches minimum and seal the box shut 10 Mark the RMA on the outside of the large box and ship per ioSafe shipping instructions 11 ioSafe will recover all data according to the terms of the Data Recovery Service Terms and Conditions 12 ioSafe will th...

Page 21: ...proof of original purchase before warranty service is performed This warranty is limited to the terms stated herein All expressed and implied warranties including the warranties of merchantability and fitness for a particular purpose are excluded except as stated above ioSafe disclaims all liabilities for incidental or consequential damages resulting from the use of this product or arising out of ...

Page 22: ...gh St Auburn CA 95602 Phone 888 98 IOSAFE 984 6723 Phone 530 886 1578 Fax 888 FAX IOSAFE International Fax 530 653 2015 Email info iosafe com Disaster Support Phone 888 98 IOSAFE 984 6723 x430 Phone 530 886 1578 x430 Email disastersupport iosafe com Emergency Cell 916 749 0695 ...

Search results

Summary of Contents for 3.0

Reviews:

Related manuals for 3.0

Brands by name

Popular brands

ioSafe 3.0, User Manual

Search results

Summary of Contents for 3.0

Reviews:

Related manuals for 3.0

Brands by name

Popular brands