7
Troubleshooting
トラブルシューティング
If the above cannot solve your problems or symptoms are not mentioned, please send your equipment
back to the authorized service agent for services and repairs.
No.
Fault
Causes
Solution
Heating indicator is
not lit and heating
element is not hot.
Heating Indicator is
not lit but heating
element is hot.
Power supply is not connected
Check the temperature selector knob if it is
turned on, if the power plug is properly
inserted or if the power cord or plug
damaged.
Heating indicator led is damaged
Send the unit back to its authorized service
agent for repairs.
Heating Indicator is
lit but heating
element is not hot.
Heating plate may be damaged
Send the unit back to its authorized service
agent for repairs.
Boiling takes a long
time
1. Heating plate may be deformed
2. Only cooking on one side with the other
empty
3. Foreign objects between the pot and
heating plate
4. Cooking pot may be deformed
5. Glass cover is not covered
1. Send back to authorized service agent
for repairs
2. Cook on both sides
3. Remove foreign object
4. Purchase a replacement pot
5. Cover the glass cover
Unable to keep warm
Thermostat may be damaged
Send the unit back to its authorized service
agent for repairs.
Boiling spills
1. Too much food or water in the pot
2. Cover is not removed when boiling
1. Remove some food and soup
2. Remove cover when boiling
Electric leakage or
power trips
Liquids may have entered the main body
or temperature selector
Unplug and clean the body with a dry
cloth. Replace fuse plug if necessary
Separate collection. This product must not be disposed of with normal household waste.
