Fir 1, 2, 3 & 5000
Ion Science Lt d
Ion Science L td
Page 49 of 53
Service Options
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Ion Science is pleased to offer a number of service options on our Fir product range. The
options below allow you to choose the cover provided for your instrument that best suits your needs.
At Ion Science we recommend t hat all of our gas detection instruments be returned for recalibration
on an annual basis to ensure optimal performance. For your convenience re-calibration has been built
into both service options. Choose between our Gold and Platinum Service levels giving you piece of
mind in a fixed cost solution.
Gold Service
·
Includes annual calibration after 12 months
·
Includes all repair costs and required spare parts
·
All calibrations and repairs will be carried out in 3 working days – if not a replacement instrument
will be sent out of equal or greater specification.
·
Instrument will be upgraded to the latest software versions upon return to Ion Science.
Platinum Service
·
Never be without your instrument!
·
Should your instrument fail or need to be returned for annual re-calibration Ion Science will first
ship you a replacement instrument, of equal or greater specification with the latest software, by
courier who will also collect your returning instrument.
·
Includes your annual calibration and any required spare parts.
Both Gold and Platinum options can be purchased on a yearly basis or on a 5 year service contract
option. By entering into either service contract, this will entitle you to various accessories, discounts
and promotions.
For more information please contact our service department:
Telephone:
+44 (0) 1763 207228
Fax:
+44 (0) 1763 208814
Email:
