6
Troubleshooting
If the unit is not charging:
Make sure the micro-USB cable is properly connected to the
power input, the power adapter, and the power outlet. If using the solar panel to prolong
battery life between charges, make sure the unit is placed in an area that receives at least 3
hours of direct sunlight a day.
If the sound is distorted:
Try lowering the volume control of your sound source.
If there is too much bass:
Try adjusting the tone or EQ control on your sound source to lower
the bass level. This will allow you to play the music louder before clipping (distortion) occurs.
If you cannot connect your audio device to Acadia
TM
via Bluetooth:
•
Have your audio device (e.g., smartphone or tablet) and Acadia
TM
as close together as
possible while trying to connect. Make sure both the audio device and Acadia
TM
are
unobstructed by walls, furniture, etc.
•
Reset the Bluetooth connection on Acadia
TM
to disconnect Acadia
TM
from any other audio
device and restart the search process. If this does not work right away, power off
Acadia
TM
and then power it back on. See
Bluetooth Connecting with Acadia
for more
information.
•
Reset the Bluetooth connection on your audio device by turning Bluetooth off and back
on. You can find this under the Bluetooth menu in the Settings for your phone or other
audio device.
If this does not work, and you have connected to Acadia
TM
before, find Acadia
TM
in the list
of available or previously connected devices in your audio device's Bluetooth menu, tap
the "gear" or “i” icon located next to it and then select
Unpair
or
Forget
. Turn Acadia off
and back on and try pairing again once it reappears in your available devices list.
Note:
If Acadia
has been paired to another audio device recently that is still within range,
you may need to repeat this process with that audio device to fully disconnect.
If you experience audio dropouts while playing music from a Bluetooth device,
this may
be happening because your unit is trying to link to another speaker. This can occur if you
power off a speaker that was linked to your unit or if you have just turned on your unit and it is
in Multi-Sync
TM
mode. To stop the audio dropouts, exit Multi-Sync
TM
mode by double-pressing
the
Link button
. Alternatively, you can wait for your unit to link to another Acadia
TM
speaker if
there is one within range.
If you would like to stop your speaker from automatically linking when you power it on
,
make sure you double-press the
Bluetooth
button
to exit Multi-Sync
TM
mode before you
power it off.
If you can’t play music from a flash drive:
The USB port is only for charging USB devices.