IOGear Wireless USB Hub and Adapter Kit GUWH204KIT Installation Manual Download Page 34 | Manualshive

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To help IOGEAR® customers obtain the highest level of performance from their Wireless USB devices,
the IOGEAR® Service Support team is available to answer your technical questions. Do not hesitate to
call if you are having trouble getting your device to work correctly. IOGEAR® Service Support can be
reached
by phone from 24 hours a day, 7 days a week or through the following address during normal business
hours.

Toll Free: 866-946-4327 (USA)
Phone: 949-453-8782
23 Hubble
Irvine, CA 92681

Technical Support

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Summary of Contents for Wireless USB Hub and Adapter Kit GUWH204KIT

Page 1: ...1 GUWH204KIT PART NO M1064 Installation Installation Guide Wireless USB Hub and Adapter Kit ...

Page 2: ...2 ...

Page 3: ...lation 8 Hardware Preparation 9 Software Installation 10 Driver Installation 15 Connecting USB Devices 23 Advanced Settings 25 Frequently Asked Questions 28 Technical Specifications 32 Technical Support 34 Limited Warranty 36 Federal Communications Commission FCC Statement 37 Contact 38 ...

Page 4: ...Requirements PC System requires Windows XP 32 bit with SP2 and NET Framework 2 0 or Windows Vista 32 bit or 64 bit Available AC outlets in the room Available USB ports Software requires Windows and CD ROM drive ...

Page 5: ...reless USB Hub 1 x Wireless USB Host Adapter 1 x Power Adapter 1 x USB 2 0 Type A to mini B Cable 3 ft 1 x USB 2 0 Extension Cable 5 ft 1 x Software CD with Electronic Manual 1 x Quick Start Guide 1 x Registration Warranty Card ...

Page 6: ...ble association process Solid LED indicates a successful cable association process During wireless operation solid LED indicates that a secure wireless connection has been established with the Wireless USB Host Adapter 4 Host Selection button Allows you to manually connect disconnect the Wireless USB Hub with up to 8 Wireless USB Hosts that have been previously associated 5 Mini USB Connector 6 US...

Page 7: ... one Wireless USB Host Adapter PC combination The Wireless USB Hub can support up to 8 such associations Use the Host Selection button to manually cycle through the up to 8 choices for which Wireless USB Host Adapter PC combination to connect to Using this button you can force the Wireless USB Hub to connect to one of 8 pre associated PCs of your choosing ...

Page 8: ...E Do not place Wireless USB devices under direct sunlight or near high heat emitting devices Do not place Wireless USB devices near water or wet surfaces to avoid electric hazards Do not place Wireless USB devices on any moving or unstable surfaces ...

Page 9: ... Wireless USB Host Adapter to your computer at this time If using a Desktop PC plug the Wireless USB Host Adapter into the provided extension cable Place the extension cable on a flat surface preferably the top of the desk work area in order to ensure a good line of sight signal with the Wireless USB Hub Allocate a space for the Wireless USB Hub During a one time only installation the Wireless USB...

Page 10: ...fore proceeding To un install go to Control Panel Add or Remove Programs Scroll to IOGEAR Wireless USB HWA Click IOGEAR Wireless USB HWA then click Remove Restart your PC once you have completed removing any pre existing UWB software Note If installing on Windows XP Service Pack 2 SP2 is required Please Verify that SP2 has been installed on your PC before proceeding with the UWB installation softw...

Page 11: ...r computer The following menu should appear automatically If not select Run CD_Start exe OR navigate to the CD Rom drive containing the installation CD and double click on CD_Start exe to bring up the user menu Click on Installation to begin the installation process ...

Page 12: ...l the software included on the CD If you choose Option 2 Download latest software installer from the Web a browser window will appear redirecting you directly to the IOGEAR website where you ll find the most up to date driver software Once you download the software double click on the exe file to begin the installation process ...

Page 13: ...our PC is running This will start the software installation Please follow the installation wizard Note Microsoft NET Framework 2 0 is required by the driver software Once you begin the software installation if NET Framework 2 0 is not installed on your PC the software will automatically prompt you to install it before proceeding to the software installation ...

Page 14: ...14 Once the software has completed installing the WiCenter application will automatically open If not please double click on the WiCenter shortcut created on the Desktop during the installation process ...

Page 15: ...15 Driver Installation Step 1 Connecting Host Adapter Plug the Wireless USB Host Adapter into an available USB 2 0 port ...

Page 16: ...t utilizing the provided extension cable Place the extension cable on a flat surface preferably the top of the desk work area in order to ensure a good line of sight signal with the Wireless USB Hub Windows should detect the device and complete the driver installation process automatically ...

Page 17: ...necting Wireless USB Hub Verify that the antenna is securely attached to the Wireless USB Hub and is pointed in a vertical position Power on the Wireless USB Hub by plugging the power adapter provided in the package ...

Page 18: ...ess USB Hub you will need to start the association process The association process will set up a wireless link between the Wireless USB Host Adapter and the Wireless USB Hub This is a one time process per host PC To start use the included USB 2 0 A to mini B cable to connect the Wireless USB Hub to your PC ...

Page 19: ... a new device has been connected This will automatically install the necessary drivers and start the Wireless USB Association process You will see the window on the screen as shown below Click OK to begin the association process ...

Page 20: ...20 Once the association process has been successfully completed you will see the wireless connection status showing Association Successful Click OK to close the window ...

Page 21: ...21 After completing the association process unplug the USB A to mini B cable from the Wireless USB Hub ...

Page 22: ...will see the following window in your System Tray Place the Wireless USB Hub preferably on top your desk work area to ensure a good line of sight signal with the Wireless USB Host Adapter The View Console screen will also show the IOGEAR Wireless USB Hub under the Connected column indicating that the wireless link connection has been established ...

Page 23: ...ur USB devices to the Wireless USB Hub Once connected you will be able view the USB devices connected by clicking the This will bring a dropdown of all peripherals currently connected and available You can also access hard drives flash drives and other storage devices directly from this box by clicking on the Removable Disk that appears ...

Page 24: ... the list on the WiCenter program or from your computer s system tray Note If your USB device requires software or drivers installation such as a printer please connect your USB device to your PC first and install the software or driver before connecting to the Wireless USB Hub ...

Page 25: ...gs and then selecting the Advanced tab on the window that appears The following shows the default and recommended settings NOTE Do not change the PHY Rate setting Leave this on the recommended and default setting The Speed PHY Rate will be automatically set by WiCenter in order to achieve the best range and throughput performance The default settings are appropriate for most all situations Only ch...

Page 26: ...26 If required to change the Channel manually select Manual channel selection The following figure shows the available channels for selection ...

Page 27: ...hanged manually the following window will appear indicating that the connection on the Wireless USB Hub will disconnect Click Yes to change the channel Once the channel is changed the Wireless USB Hub will automatically re connect ...

Page 28: ...SB Hub Solution Check the power supply s connection to the Wireless USB Hub Problem 3 No LED on the Wireless USB Host Adapter Solution Re insert the Wireless USB Host Adapter into USB port Problem 4 LED does not light up after inserting a USB device into a peripheral port on the Wireless USB Hub Solution Remove the Wireless USB Host Adapter from the PC and disconnect the power supply from the Wire...

Page 29: ...verify that the antenna on the Wireless USB Host Adapter and the Wireless USB Hub is positioned vertically Problem 6 Certain USB devices will not work with the Wireless USB Hub Solution Verify that the USB device has the ability to operate when connected to a hub of any kind by checking with the product documentation If the USB device does not have the functionality to operate with a wired hub the...

Page 30: ... has already been installed on the PC from the product website If the printer was installed previously when connected directly to the PC the printer was installed as Model Name When the printer driver is installed when connecting to the Wireless USB Hub the printer is installed as a Model Name Copy 1 If the printer was never directly connected to the PC and drivers were never installed when it is ...

Page 31: ... Drive or USB Flash drive is less when plugged in the Wireless USB Hub than when plugged directly to the PC Solution Due to the protocol overhead of Wireless USB you will experience a slower throughput wirelessly than over a wired connection ...

Page 32: ... 10 meters Frequency Band WiMedia Band Group 1 3 6 Frequency Range 3 168GHz to 8 976GHz Data Rate Up to 480 Mbps USB Specification Wireless USB 1 0 USB 2 0 1 1 Connectors USB 4 downstream ports 1 mini B for Association Host Selection Supports up to 8 Active Hosts Security Highly Secured Wireless Connection AES 128 bits Association Mode Cabled association via Windows GUI ...

Page 33: ...ip antenna for both Hub and Host Adapter Reset Switch Yes LEDs ACT Activity LED on Host adapter to show Data Activity Host Status On the Hub to show Hub Host PC connect Association LED to show Association Security Power Adapter 5V 2 5A 110 240VAC ...

Page 34: ...nswer your technical questions Do not hesitate to call if you are having trouble getting your device to work correctly IOGEAR Service Support can be reached by phone from 24 hours a day 7 days a week or through the following address during normal business hours Toll Free 866 946 4327 USA Phone 949 453 8782 23 Hubble Irvine CA 92681 Technical Support ...

Page 35: ...ou are prepared to answer the seven questions listed below What is the purchase date and serial number of the product 1 Were any messages displayed on the screen when the error occurred If so what was the exact 2 wording of the message What type of Computer are you using 3 When does the problem occur 4 Can the problem be reproduced If so what are the steps necessary to reproduce the problem 5 What...

Page 36: ...ranty or representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or updates For further...

Page 37: ...s The operation of this device is subject to the following restriction This UWB device shall transmit only when it is sending information to an associated receiver This UWB device shall cease transmission within 10 seconds unless it receives an acknowledgement from the associated receiver that its transmission is being received An acknowledgement of reception must continue to be received by the tr...

Page 38: ... trademarks of Microsoft Corporation All other brand and product names are trademarks or registered trademarks of their respective holders IOGEAR makes no warranty of any kind with regards to the information presented in this document All information furnished here is for informational purposes only and is subject to change without notice IOGEAR Inc assumes no responsibility for any inaccuracies o...

Page 39: ......

Page 40: ...REEN IOGEAR is an environmentally conscious company that emphasizes the importance of conserving natural resources The use of our technology solutions helps reduce electronic waste HEALTH IOGEAR supports healthy and fit lifestyles By integrating products with the latest scientific developments IOGEAR s solutions enhance the life of end users About Us About Us ...

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