IOGear GCE611U User Manual Download Page 17

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Troubleshooting

Operation problems can be due to a variety of causes. The first step in solving them is to make

sure that all cables are securely attached and seated completely in their sockets.

Problem

Action

No video

Make sure that all cables are securely plugged into their sockets.

Poor qulity video

The video quality can be improved by adjusting the EQ switch on the
GCE611U / GCE616U to increase or reduce the video signal compensation.

The video quality can be improved by reducing the refresh rate.

Summary of Contents for GCE611U

Page 1: ...www iogear com User Manual DVI USB Console Extender GCE611U GCE616U PART NO M11225...

Page 2: ......

Page 3: ...verview 6 System Requirements 6 Rack Mounting 8 Installation 9 Grounding 9 Setting Up 10 Operation 12 The Firmware Upgrade Utility 13 Specifications 16 Troubleshooting 17 Federal Communications Commis...

Page 4: ...o the console but at the same time concerned about the environment such as the dust and dirt of the factory floor or the harsh environmental a construction site or bad whether GCE616U is a Dual Link D...

Page 5: ...or optimal signal integrity and to simplify the layout we strongly recommend that you use the high quality custom KVM Cable that is provided with this package Cat 5e cable with solid conductors is req...

Page 6: ...rophone pink 4 RS 232 Serial Port Connect the RS 232 cable from your computer into this port 5 LEDs The unit has two LEDs to indicate the operating status See page 12 for full details Front View for R...

Page 7: ...onnects here 3 Sub Main The 2 Cat5e cable that connects the Remote and Local Units plugs in here Rear View on Remote Unit GCE611U GCE616U No Component Description 1 Power Jack The cable from the power...

Page 8: ...can be mounted on system racks To rack mount a unit do the following 1 Using the screws provided in the Rack Mount Kit screw the mounting bracket into the top or bottom of the unit as show in the dia...

Page 9: ...protection use STP shielded twisted pair cable to connect the Local and Remote Units There are two methods that can be used a In addition to the eight paired wires STP cable also contains a grounding...

Page 10: ...ble supplied with this unit into appropriate ports on the front of the Local Unit 2 Plug the other end of the DVI KVM cable into the appropriate ports on the local computer Each connector is marked wi...

Page 11: ...with the Local Unit s Power Jack 6 Plug the remote console devices mouse keyboard monitor speakers microphone into the corresponding ports on the Console side of the Remote Unit 7 Connect the second...

Page 12: ...he tables following Local Unit LED Indication Link Green Lights steadily to indicate that the connection to the Remote unit is OK Flashes when there is a problem with the connection to the Remote unit...

Page 13: ...ad at the left side of the product page which leads you to the firmware and driver download page 2 Choose the Firmware Upgrade Package you want to install usually the most recent and download it to yo...

Page 14: ...screens shown in this section are for reference only The wording and layout of the actual screens put up by the Firmware Upgrade Utility may vary slightly from these examples 2 Read and agree to the L...

Page 15: ...Progress bar The highlight color of the device name in the Device List panel also changes as follows Green the device is being prepared for upgrade Blue firmware upgrade is in progress Magenta firmwa...

Page 16: ...1 x DB 9 Female Black 1 x DB 9 Male Black Power 1 x DC Jack Black Sub Main 2 x RJ 45 Female Black LEDs Link 1 Green 1 Green Power 1 Green 1 Green Switches EQ Switch N A 1 x 8 position switch F W Upgr...

Page 17: ...ached and seated completely in their sockets Problem Action No video Make sure that all cables are securely plugged into their sockets Poor qulity video The video quality can be improved by adjusting...

Page 18: ...ct generates uses and can radiate radio frequency energy and if not installed and used as directed it may cause harmful interference to radio communications Although this product complies with the lim...

Page 19: ...ormation This product carries a 3 Year Limited Warranty For the terms and conditions of this war ranty please go to http www iogear com support warranty Register online at http www iogear com register...

Page 20: ...2013 IOGEAR...