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English
Problem
Possible cause
Solution
The suction has decreased.
The dust bag is full.
Remove the full dust bag and place a new one.
The filters are clogged.
Replace the motor filter for a new one or clean
the HEPA filter according to the instructions.
The button for the suction power is not set
to
max
or the extra suction power control
on the handle is open.
Set the suction power to maximum or close the
control for extra suction power on the handle
of the hose.
It is hard to move the brush over
the surface.
The suction power is set too high.
Decrease the suction power or open the extra
suction power control on the handle.
The button on the brush is set on the wrong
setting.
Make sure the brushes are retracted on carpet.
Make sure the brushes are down on a hard floor.
The vacuum cleaner makes
more noise.
The tube or hose is clogged.
Disconnect the tube and the hose and empty
them.
The motor filter or HEPA filter is clogged.
Replace the motor filter.
Clean or replace the HEPA filter.
The dust bag is full.
Remove the full dust bag and place a new one.
The dust bag compartment
cannot be closed.
There is no dust bag in place or placed
incorrectly.
Place the dust bag (again) according to the
instructions and close the compartment.
frequently asked questions
7
