troubleshooting
8
Problem
Solution
Appliance is not functioning
Check that the appliance is switched on.
Check that there has not been a power cut.
Check that the plug is not faulty.
Check that the fuse has not blown.
Check that the voltage is correct for the appliance.
Are there any faults with the socket? For this purpose, try the plug of your
appliance by connecting it to a socket which you are sure is working.
Temperature inside the appliance is
not cold enough
Check that there is not too much food in the appliance.
Check that the temperature is set to a suitable temperature.
Check that the appliance is not placed in direct sunlight, or too near to a heating
source.
Check that the ambient temperature is within the operation limits of the
appliance.
Are the doors of the appliance opened frequently? Once the door is opened,
the humidity found in the air in the room enters the appliance, especially if the
humidity levels in the room are very high. The more frequently the door is opened
in humid conditions the more chance of the build up of moisture.
Temperature inside the
appliance too cold
Increase the working temperature by adjusting the temperature to a higher level.
The lowest setting/temperature should only be used as a rapid cool setting and
should only be set 2 hours before a large amount of food is placed in the fridge. If
this is not done the temperature in the fridge compartment could fall below 0°C
as the compressor will run continuously.
The inner surfaces of the appliance
are wet
Caused by condensation - dry the inside of the appliance.
The outer surfaces of the appliance
are wet
Caused by condensation - dry the outer of the appliance carefully.
The appliance smells/odour
Check all the food and drink that is in the fridge is in date and correctly packaged.
If it isn’t then it should be removed immediately or repackaged.
Check for spillages on each shelf, rack and drawer. You may need to remove the
drawers to check that no spillages have settled underneath them. As spillages
that have not been cleaned and have been left can cause smells and unwanted
odours.
Check the drainage pipe is not clogged or the drip tray at the back of the
appliance is full.
The doors do not close properly
Ensure there are no obstructions preventing door closure.
Check the door compartments and shelves are correctly in place.
Check the door seal is not warped or torn.
Check the appliance is level.
Note:
gurgling and hissing noises due to expansion in the refrigerant circuit are normal.
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